Search Apartments in Great Barrier Reef

"No ice machine"

"The room was excellent, spacious, very comfortable bed, good shower, well appointed with lots of extras and a great view across the marina. (We booked a Horizon Club Marina View King Room). We really enjoyed the beautiful breakfast. The staff were always friendly and very helpful. The Shangri La The Marina is very well located on the marina, but close to shops, restaurants and other facilities"

"The breakfast was comprehensive, fresh and delicious and the staff were hospitable, efficient and polite. My room was clean and comfortable plus had a lovely view over the adjacent marina, water and nearby forested hinterland."

"Great location with stunning sunrise views. Comfortable, clean and staff friendly"

"Great service. Clean rooms. Great view. Friendly staff."

"Did not use"

"Welcoming staff were really friendly and helped out about directions to different buildings. However, room service was terrible. iPad menu in the room went blank, so had to order room service by phone and waited more than an hour. Eventually we had to cancel it because it was running too late and we had to go out. Booked 2 bedroom suites, the carpet in the living room smells really bad and been allergic throughout the stay. No exhaust fan in the bathroom. Non wonder why the room always has a moist smell. Also, the A/C was really loud and bad air quality. Lighting in the room is also really dark. The design was meant to create a vibe but not suitable for everyone. There should be adjustments that we can choose to make the room lighter."

"Cockroach in room"

"The pool area is great. Did not find it very clean. Front desk staff were super kind and helpful. Comfortable beds. Shutters don’t 100 percent close so kinda bright."