"We stayed one night before out flight in the early morning. Front desk staff was excellent. Our room was just "okay". I wasn't expecting (or needing) anything fancy but there were some basics that I thought could be better: wifi was in a "dead zone" in our first room so we asked for a reassignment of rooms; room and hallways were quite warm; and small details such as a broken fridge door highlighted that some upkeep was needed. Again, staff there was excellent and we enjoyed a very nice...

"Decent sized room (stayed in deluxe double) for 2 nights. Admittedly didn’t feel particularly deluxe as the furniture was old and it felt a little tired. Clean enough but could do with a refurb. Car charging onsite was handy and good location without being stuck in city centre."

"Lovely staff, great service in the French restaurant, clean and comfortable room."

"Hello, I am sorry to be contacting you with complaints regarding my recent stay. I am a wheelchair user and as such, had booked an accessible room with yourselves through Expedia and stayed 3rd July - 6th July 2026. There were a handful of issues with the room, such as the cleanliness of the bath in the bathroom that bordered on wear and tear [room 407] and the bath board for accessibility didn't look like it had been cleaned in a long time. Similarly, the limescale build up on the shower...