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"Loud. Unexpected fees. Staff constantly watching you for what. "

"Great stay at Hotel Riu Plaza in Toronto. This is a new hotel so everything is in great shape. They have a neat little bar/lounge area as you walk in with several workers there to greet & help you. Room was actually larger than we expected. We used the app to get specific room services only when we needed them. Room amenities were great. Breakfast was phenomenal for choices & run very smoothly with a host/hostess seating you. A small suggestion is to have some sort of night light in the bathroom. With the sliding door (a bit noisy) & it being very dark in the room, going to the bathroom in the night without waking others is a challenge. Another minor issue is that the doors close hard so there is quite a bit of inadvertent slamming in the mornings (especially with that wonderful breakfast being a huge draw). We hope to be back - it helped that despite everything amazing about this hotel, including its location near TIFF, we got a very reasonable price on hotels.com. Completely satisfied. Thank you hotel Riu."

"Great location, welcoming staff"

"Lots of nearby shops and restaurants. Great sauna but the rooms and appliances definitely need upgrading. "

"The staff were excellent at the hotel. While my room was clean. It's definitely needing some attention, maintenance wise. There are little to no amenities in the room. Coffee is provided in the lobby only. The coffee was horrific and not drinkable. Our room had a water view but there's also a viewing area on the 14th floor. I personally feel there are better hotels to stay at that provide the same room or better with more amenities. Parking was $50 per night which I guess is standard."

"The room was very clean and the bed comfortable. Parking was a bit of a challenge but not unexpected based on location. Will likely visit again when business brings me to the area."

"Nice place"

"Breakfast menu had great options for a family of five. Room was clean. I really like being able to text someone from the front desk to get questions answered. The location is excellent as well. Will definitely stay here again. "

"Great place"