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"We had a wonderful stay at Holiday Inn Toronto Downtown Centre. The hotel was very clean, comfortable, and honestly much better than we expected for a 3-star hotel. The rooms and common areas were well maintained, and everything felt fresh and welcoming. The location is excellent and made it very easy for us to get around Toronto and visit different attractions. The staff were also very friendly and helpful throughout our stay, which made the experience even better. Overall, we were very happy with our stay and would definitely recommend this hotel to anyone visiting Toronto looking for a clean, comfortable, and conveniently located place to stay."

"Everyone was clean and everything worked"

"Mediocre "

"We were not told we were upgraded to a buffet breakfast and went to the bistro breakfast. There seemed to be a lack of communication. The balcony was in terrible condition. Probably because of expected renovations but not great to look at. "

"Our room was on the 16th floor with a view of the waterfall, clean rooms, clean bed, new furniture, magnificent view from the window. In the evening, we enjoyed the view of the luminous waterfall, thanks to the hotel team for our unforgettable stay."

"The bar being open late is nice and the staff are very helpful."

"I did not use much of the amenities but the room was very clean and had all I needed. The only issue I had was one of the staff members refused to address me and only spoke to my male partner even though the reservation was under my name. "

"The overall stay was excellent. Only problem was the bathroom shower had issues. Not spraying correctly."

"The day of check in I received a call there were renovations being done and that our reservation was transferred to the Hilton Fallsview. When we arrived it was a complete madhouse of at least a hundred people trying to check in. We were told there was no onsite parking we were made to park approximately 4 blocks away and pay $50 per day to park. Check in room 34 minutes due to so many people. Bottle of water in the room was $5.50 each the vending machine $4 each The food prices were higher Im Our hotel compared to elsewhere View from the room was great, bed was comfortable. Small issue with the shower knob being lose and not staying up/hot Advised unable to request a microwave due to fire regulations Shower gel was completely empty The room clean was strange, only part was done and shower not fixed during that time Signs indicate you just reserve space at the pool which we liked however during our scheduled swim time many people showed up at random times not reserved time slots, for being late at night allot of kids, swim attendant never asked for confirmation for reservation. Pool was quite cold, hot tub very hot, jets did not work- great view"