Greater Fullerwood Vacations from AED1,535

Terrible Experience – Overbooked, Misleading Accommodations, and Extra Charges! Extremely disappointing experience! I booked and paid for a three-bedroom apartment, only to arrive and discover that the property had been overbooked and they could not accommodate my reservation. Instead of resolving the issue, they handed me a letter instructing me to call a toll-free number that wasn’t even Expedia. I was told I had to be relocated to another property, but they couldn’t offer anything comparable to what I had paid for. After driving five hours with a child, we had no choice but to accept their offer to relocate us to Westgate Resort. Over the phone, they promised two queen beds in one bedroom, a king bed in another, and a sofa bed. Upon arrival, we were charged an additional $68 and given a small two-bedroom apartment with only one queen bed, one king bed, and a sofa bed. We paid for a three-bedroom apartment and ended up with inferior accommodations, unexpected charges, and unnecessary stress. This property appears to operate primarily as a timeshare resort, where owners seem to take priority over paying guests. Absolutely unacceptable! Do not book this property unless you’re willing to risk losing your reservation and being relocated to something far below what you paid for.

The hotel is very old and smells of mildew. They also keep it so uncomfortably cold most people were complaining. The furniture is very old when you pull out a drawer you can smell the musty mildewy smell the whole hotel needs a renovation.