"They were working on elevators. Only 1 out of 3 were working. The one that was working broke with several people on it including a father, his son, and daughter. They were stuck for 25 mins. There was a picture of a pool on the website, and there was no pool. They advertised a hot breakfast buffet but did not have any. When I went to the front desk to ask a girl with braids gave me attitude like I was screaming when I was perfectly calm. There was smoke i. The elevator from them jackhammering,...