"Toliet did not work."

"Booked a non smoking room, arrived at 9pm to be told that they were “all sold out” of non smoking rooms. They tried putting me in a smoking room which I said no to and asked for a refund because I didn’t get what I paid for. They told me to contact Expedia who didn’t refund me my money saying the hotel is responsible for that and they didn’t authorize it. They both are telling me opposite things. But the lobby of the hotel was disgusting and smelled horribly of smoke so I’m sure the rooms were...

"I asked a room that don't need to use the stairs because of my walking difficulties when I book this hotel but they don't give that. They only clean our room after we checked in. We wait for so long to clean our room. There's a lot of bed bugs. I got a lot of bed bugs bite. Don't stay at this hotel."