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Hotel Portonovo Plaza Centro

3.5 star property
Hotel with free valet parking, near Guadalajara Cathedral

Choose dates to view prices

Hotel Portonovo Plaza Centro in Guadalajara offers a warm welcome. Enjoy the 24-hour business center, in-room WiFi, and secure luggage storage. The restaurant serves full breakfast options, and the helpful staff ensures everyone feels at home.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Doble

Superior Doble | Desk, iron/ironing board, free WiFi, bed sheets

Superior Doble

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Desk
Iron/ironing board
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Standard Queen | Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Desk
Iron/ironing board
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Desk
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Superior

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 4

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Standard

  • 20 sq m
  • Sleeps 2

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About the neighborhood

Map
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100

What's nearby

  • Plaza de Armas - 9 min walk - 0.8 km
  • Teatro Diana - 9 min walk - 0.8 km
  • Guadalajara Cathedral - 10 min walk - 0.9 km
  • Degollado Theater - 10 min walk - 0.9 km
  • Magno Centro Joyero - 12 min walk - 1.1 km

Getting around

  • San Juan de Dios Station - 10 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 28 min drive

Restaurants

  • ‪Restaurante Hotel Aranzazú - ‬3 min walk
  • ‪Restaurant "La Arboleda" del Hotel Aranzazu - ‬3 min walk
  • ‪Tacos y gorditas "El Gallo - ‬6 min walk
  • ‪Micheladas La Rana Rene - ‬4 min walk
  • ‪Carnitas San Francisco - ‬5 min walk

About this property

Hotel Portonovo Plaza Centro

Hotel near Guadalajara Cathedral
Hotel Portonovo Plaza Centro provides amenities like a 24-hour business center and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • Full breakfast (surcharge), a porter/bellhop, and a computer station
  • Multilingual staff, a 24-hour front desk, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A restaurant

Restaurants on site

  • Portonovo

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara

Frequently asked questions

Is Hotel Portonovo Plaza Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Portonovo Plaza Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Portonovo Plaza Centro?

Check-out is at noon.

Where is Hotel Portonovo Plaza Centro located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Plaza de los Mariachis and Guadalajara Cathedral. Plaza de Armas and Centro Cultural are also within 10 minutes. San Juan de Dios Station is 10 minutes by foot and Plaza Universidad Station is 10 minutes.

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Hotel Portonovo Plaza Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1012 reviews
Rating 8 - Good. 272 out of 1012 reviews
Rating 6 - Okay. 191 out of 1012 reviews
Rating 4 - Poor. 80 out of 1012 reviews
Rating 2 - Terrible. 83 out of 1012 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Liked: Cleanliness, staff & service
The AC didn’t work well, the bathroom has a terrible odor , they don’t have elevator, the bathroom doesn’t have where to plug my hair dryer . The only good thing it’s the location.
Stayed 1 night in Nov 2025

8/10 Good

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and good pricing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ulises

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Irving Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in May 2024

10/10 Excellent

ALICIA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Feb 2025

8/10 Good

marton

Liked: Amenities
Simple hotel with friendly staff in the city center
Stayed 7 nights in Nov 2023

10/10 Excellent

Armando

Liked: Staff & service, property conditions & facilities
The hotel was ok but was very but area
Stayed 3 nights in Nov 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was friendly and supportive.
Stayed 1 night in Apr 2025

10/10 Excellent

Aide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Salvador

It's clean and afordable the foos not so good for the price
Stayed 1 night in Jan 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the area. The Hotel is ok for the price and is Clean.
Stayed 3 nights in Nov 2024

2/10 Terrible

Diana

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY here unless you want to get sick. As soon as we walked into our room, the MUSTY smell hits you like a bat in the face. What do you know to our surprise the bathroom ceiling was full of MOLD.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of staff
Stayed 3 nights in Aug 2024

2/10 Terrible

jose luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
...... #$&@*
Stayed 2 nights in Jun 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, friendly staff. One downside is the area around hotel. Abandoned buildings around. But a few blocks away you can find a very good dining spots. And close (10 minutes) to the city center. Overall good hotel for the price.
Stayed 3 nights in Nov 2023

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Nov 2024

10/10 Excellent

Yaracet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Mar 2024

10/10 Excellent

Irasema

Liked: Cleanliness, staff & service, property conditions & facilities
near to the subway
Stayed 3 nights in Nov 2023

8/10 Good

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the hotel was clean and everything was very good, but I confused the name of the hotel with another one that had almost the same name and was in the center and I couldn't cancel.
Stayed 1 night in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in May 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

8/10 Good

Sandra noemi

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Sinermac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 5 nights in Nov 2024