Hotel Riu Plaza Guadalajara

Property class: 5 and above

Choose dates to view prices

Located close to Minerva Roundabout and World Trade Center, Hotel Riu Plaza Guadalajara provides a grocery/convenience store, a rooftop terrace, and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is AED 471
AED 570 total
includes taxes & fees
27 Sep - 28 Sep

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Room Deluxe

A hotel room with a bed, bedside table with a phone, a TV, a wardrobe, and a large window with curtains.

Room Deluxe

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium

A hotel room with a bed, bedside table, lamp, and a wall with a decorative pattern.

Suite Premium

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the city through the window.

Room Deluxe

  • 35 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A modern hotel room with a bed, a desk, a chair, and a television.

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(77 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Family Room, 2 Twin Beds

8.8 out of 10
Excellent
(16 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, bedside tables, a sofa, a TV, and a decorative wall.

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 King Bed, Executive Level

A modern hotel room with a large bed, bedside table, desk, chair, and a flat-screen TV mounted on the wall.

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Executive Room, 2 Twin Beds, Executive Level

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (Crown Level Access)

A hotel room with a bed, bedside table, and a mirror.

Senior Suite, 1 King Bed (Crown Level Access)

9.4 out of 10
Exceptional
(26 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Executive Level

A hotel room with a bed, a desk, a chair, a TV, and a view of the city.

Family Room, 1 King Bed with Sofa bed, Executive Level

9.8 out of 10
Exceptional
(26 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Room, 2 Twin Beds, Executive Level

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Family Room, 2 Twin Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, bedside table, telephone, and a view of the city.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(183 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (MX)

A hotel room with two beds, a large window with a city view, a minibar, and a flat-screen TV.

Deluxe Room, 2 Twin Beds (MX)

9.4 out of 10
Exceptional
(80 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (MX)

A hotel room with a bed, bedside table, telephone, and a view of the city.

Deluxe Room, 1 King Bed (MX)

9.4 out of 10
Exceptional
(96 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level (MX)

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Executive Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Executive Level (MX)

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Family Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(10 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Executive Level (MX)

A modern hotel room with a large bed, bedside table, desk, chair, and a flat-screen TV mounted on the wall.

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(13 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds (MX)

A hotel room with two beds, a large window with a city view, a minibar, and a flat-screen TV.

Family Room, 2 Twin Beds (MX)

9.8 out of 10
Exceptional
(17 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Executive Level (MX)

A hotel room with a bed, a desk, a chair, a TV, and a view of the city.

Family Room, 1 King Bed, Executive Level (MX)

9.2 out of 10
Wonderful
(16 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed (MX)

A modern hotel room with a large bed, bedside tables, a sofa, a TV, and a decorative wall.

Family Room, 1 King Bed (MX)

8.0 out of 10
Very good
(5 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed (MX Crown Level Access)

A hotel room with a bed, bedside table, and a mirror.

Senior Suite, 1 King Bed (MX Crown Level Access)

9.8 out of 10
Exceptional
(25 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Hotwire ROH)

A hotel room with a bed, bedside table, telephone, and a view of the city.

Deluxe Room (Hotwire ROH)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

A modern hotel room with a large window, a seating area with sofas and a coffee table, a dining table with chairs, and a TV on the right.

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (MX)

A modern hotel room with a large window, a seating area with sofas and a coffee table, a dining table with chairs, and a TV on the right.

Presidential Suite, 1 King Bed (MX)

  • City view
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Zona Expo, a neighborhood in Guadalajara, Hotel Riu Plaza Guadalajara is in a shopping district. Hospicio Cabanas and Telmex Auditorium are cultural highlights, and some of the area's notable landmarks include Minerva Roundabout and University of Guadalajara Assembly Hall. Check out an event or a game at Jalisco Stadium, and consider making time for Refuge Cultural Center, a top attraction not to be missed. Visit our Guadalajara travel guide
Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500

What's nearby

  • A park with a central golden statue, surrounded by trees and red-roofed structures.
    Glorieta Chapalita
    12 min walk - 1.1 km
  • A fountain with a statue in the center, surrounded by buildings and a clear sky.
    Minerva Roundabout
    14 min walk - 1.2 km
  • A modern building with a glass facade and a sign for Expo Forestal.
    Expo Guadalajara
    19 min walk - 1.6 km
  • La Estampida Sculpture
    2 min walk - 0.2 km
  • World Trade Center
    15 min walk - 1.3 km

Getting around

  • Mexicaltzingo Station
    4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    43 min drive

Restaurants

  • Hotel Riu Plaza Guadalajara
    1 min walk
  • Decapolis
    1 min walk
  • Que mona esta la Mona
    4 min walk
  • La Trattoria de Guadalajara
    4 min walk
  • Capital Take Away
    1 min walk

About this property

Hotel Riu Plaza Guadalajara

  • Luxury hotel near Minerva Roundabout
  • Located close to World Trade Center and Expo Guadalajara, Hotel Riu Plaza Guadalajara provides a grocery/convenience store, a rooftop terrace, and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), valet parking (surcharge), and meeting rooms
    • Concierge services, a 24-hour front desk, and a computer station
    • Secured bicycle storage, multilingual staff, and a banquet hall
    • Guest reviews give top marks for the breakfast, helpful staff, and location
  • Room features
  • All 556 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items). Guest reviews speak positively of the clean, comfortable rooms at the property.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and hair dryers
    • 32-inch flat-screen TVs with satellite channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MXN 90 per night)
  • Secured, covered valet parking on site (MXN 150 per night)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 6:30 AM to noon on weekends; MXN 500 for adults and MXN 250 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 on-site accessible parking spaces
  • Accessible shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (45 inches high)
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 42 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 500 for adults and MXN 250 for children
  • Covered self parking fee: MXN 90 per night
  • Covered valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses some solar and geothermal energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Riu Plaza Guadalajara have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Riu Plaza Guadalajara?

As of 18 September 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Plaza Guadalajara on 27 September 2026 start from AED 471, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Plaza Guadalajara pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 90 per night. Valet parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at Hotel Riu Plaza Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Riu Plaza Guadalajara?

Check-out is at noon.

Where is Hotel Riu Plaza Guadalajara located?

Located in Zona Expo, this luxury hotel is within 1 mi (2 km) of Minerva Roundabout, Expo Guadalajara, and World Trade Center. US Consulate General Guadalajara and Avienda Chapultepec are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Plaza Guadalajara Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 3467 out of 4494 reviews
Rating 8 - Good. 580 out of 4494 reviews
Rating 6 - Okay. 204 out of 4494 reviews
Rating 4 - Poor. 108 out of 4494 reviews
Rating 2 - Terrible. 135 out of 4494 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property , amazing location !!!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel , great location, awesome atmosphere and the best staff I ever experienced in my travels anywhere.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious. Staff was attentive and the overall ambiance was amazing.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean hotel & not noisy. Spacious restroom. Would stay again
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the service was outstanding. The city of Guadalajara is an amazing city and this hotel is the perfect place to stay.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar had amazing views. The Mariachi band that played on Friday night was amazing! The rooms were clean and modern. Very nice hotel. Location was great to get around.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great stay! From the moment I arrived, the staff was incredibly welcoming, friendly, and helpful. Everyone made me feel comfortable and truly made my experience that much better. I really enjoyed my time here and couldn’t have asked for better hospitality. I will definitely be staying here again the next time I’m in town. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We really like the view from our suite!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The staff was incredibly helpful, friendly, and accommodating throughout my visit. They made sure I had everything I needed and were always happy to assist with any questions or requests. The hotel was consistently clean, and I had no issues during my stay. I would definitely recommend this hotel to anyone looking for a comfortable and welcoming place to stay.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very professional and
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , staff and view amazing.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly and attentive
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Everything exceeded my expectations. The staff was friendly and welcoming, the place was clean and well maintained, and the overall service was outstanding. I would definitely recommend it to other travelers and would be happy to stay here again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm really recommend,Room are so clean the staff so friendly and it's a lot of good things to do,they have a lot of events
Stayed 10 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good nice place clean definitely will staying there again but they should add a microwave on there suits. What I didn’t like was that they would tern the air conditioner off wild they clean the room.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service by all staff was great and very nice in providing support. Clean facilities, good buffet food, and great service.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great expierence beautiful view of the city
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Out standing on cleanliness on my room. Greatest views ever!!! Great place for talking pictures. No mosquitoes at all. Everyone was so helpful and too professional. Thank you RIU Guadalajara team for making me had such a great time.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Not what I would consider "5-star", but a good place to stay. Crown level room was very large and very big, but very dated. In need of a renovation after 15 years. Not tired, just dated. Bed was not particularly comfortable and shower was nearly impossible to get more than 30 sec of tolerable temp water. Housekeeping was outstanding. Pool is unusable on Saturdays. 115db awful music, unlike any pool I've ever seen anywhere in the world. Hard pass. Exec lounge is nice. Quiet, never crowded, decent snacks and free beer. Front desk staff is efficient and professional, not outgoing super-friendly. Rooftop bar was similar - efficient, professional, but sort of cold. Roof bar is pretty amazing, though. View is the best in the city. Location is good, not a ton to do walking distance from the hotel. Overall, I'd stay again if I was there on business again. Not enough amenities for a real vacation, though.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent facilities, and offerings. Great Staff. Roof top 360 restaurant and bar is fantastic!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2026