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Hotel Chocolate Tradicional

3.0 star property
Central Guanajuato hotel connected to the convention center, steps from Juarez Theater

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Photo gallery for Hotel Chocolate Tradicional

City view from property
View from property
Standard Room, 1 Double Bed, Balcony, City View (Amargo) | Premium bedding, down comforters, individually decorated
Exterior
Property entrance
Nestled near the historic Pipila Monument and Union Garden, Hotel Chocolate Tradicional offers a haven of warmth and comfort. Unwind on the rooftop terrace with a cup of coffee from the cafe or indulge in dry cleaning/laundry services for added convenience. With free valet parking, concierge services, tour/ticket assistance, express check-in and an inviting restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room, Multiple Beds, Non Smoking, Terrace (Brownie)

Triple Room, Multiple Beds, Non Smoking, Terrace (Brownie) | Premium bedding, down comforters, individually decorated

Triple Room, Multiple Beds, Non Smoking, Terrace (Brownie)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Individually decorated
Heating
LCD TV
Portable fan
Down duvet
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Room, 1 King Bed, Non Smoking, Terrace (Trufa/Cacao)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Terrace
Individually decorated
Heating
LCD TV
Portable fan
Down duvet
Premium bedding
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Quadruple Room, 2 Double Beds, Non Smoking (Blanco)

Exclusive Quadruple Room, 2 Double Beds, Non Smoking (Blanco) | Premium bedding, down comforters, individually decorated

Exclusive Quadruple Room, 2 Double Beds, Non Smoking (Blanco)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Heating
LCD TV
Portable fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, City View (Luneta)

Classic Room, 1 King Bed, City View (Luneta) | Premium bedding, down comforters, individually decorated

Classic Room, 1 King Bed, City View (Luneta)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually decorated
Heating
LCD TV
Portable fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, Multiple Beds, Balcony (Toblerone)

Standard Triple Room, Multiple Beds, Balcony (Toblerone) | Premium bedding, down comforters, individually decorated

Standard Triple Room, Multiple Beds, Balcony (Toblerone)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Heating
LCD TV
Portable fan
Down duvet
Premium bedding
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Balcony, City View (Amargo)

Standard Room, 1 Double Bed, Balcony, City View (Amargo) | Premium bedding, down comforters, individually decorated

Standard Room, 1 Double Bed, Balcony, City View (Amargo)

Highlights

Balcony
Individually decorated
Heating
LCD TV
Portable fan
Down duvet
Premium bedding
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Zona Centro neighborhood, Hotel Chocolate Tradicional is connected to the convention center. Alley of the Kiss and Pipila Monument are notable landmarks, and the area's natural beauty can be seen at Union Garden and Cerro del Cubilete. Juarez Theater and Regional Museum of Guanajuato Alhondiga are two other places to visit that come recommended.
Visit our Guanajuato travel guideOpens in a new window
Map
Calle Constancia #13, Colonia Centro, Guanajuato, GTO, 36000

What's nearby

  • Juarez Theater - 2 min walk - 0.2 km
  • Union Garden - 2 min walk - 0.2 km
  • Pipila Monument - 2 min walk - 0.2 km
  • University of Guanajuato - 3 min walk - 0.3 km
  • Alley of the Kiss - 5 min walk - 0.5 km

Getting around

  • Bajío Intl. Airport (BJX) - 24 min drive

Restaurants

  • ‪La Trattoria Ristorante Italiano - ‬2 min walk
  • ‪Alonso 10 Hotel Boutique & Arte - ‬2 min walk
  • ‪La Flor De Limon - ‬7 min walk
  • ‪Las Miches Del Pipila - ‬7 min walk
  • ‪Tacos Tony - ‬2 min walk

About this property

Hotel Chocolate Tradicional

Hotel near Juarez Theater
Located close to Pipila Monument and Union Garden, Hotel Chocolate Tradicional provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Luggage storage, outdoor furniture, and free newspapers
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding, as well as amenities like free WiFi.
More amenities include:
  • Heating and portable fans
  • Rainfall showers and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking within 2 miles
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 65 to 200 for adults and MXN 65 to 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Heating
  • Individual decor
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults, and MXN 65 to 200 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Chocolate Guanajuato
Chocolate Guanajuato
Hotel Chocolate
Chocolate Tradicional
Hotel Chocolate Tradicional Hotel
Hotel Chocolate Tradicional Guanajuato
Hotel Chocolate Tradicional Hotel Guanajuato

Frequently asked questions

Is Hotel Chocolate Tradicional pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chocolate Tradicional?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Chocolate Tradicional?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Chocolate Tradicional?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Chocolate Tradicional provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per vehicle applies.

Where is Hotel Chocolate Tradicional located?

Located in Zona Centro, this hotel is steps from Juarez Theater, Union Garden, and Pipila Monument. University of Guanajuato and Alley of the Kiss are also within 10 minutes.

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Hotel Chocolate Tradicional Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 202 reviews
Rating 8 - Good. 58 out of 202 reviews
Rating 6 - Okay. 28 out of 202 reviews
Rating 4 - Poor. 23 out of 202 reviews
Rating 2 - Terrible. 12 out of 202 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the city, close to everything and good value for money.
Stayed 3 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had an absolutely stunning view. You will definitely enjoy your stay.
Stayed 1 night in Jun 2024

8/10 Good

Fabricio

The views is the best in all Guanajuato. Thank you!
Stayed 2 nights in Nov 2024

6/10 Okay

Ramon

Liked: Staff & service
I didn’t like the shower it was broken and I only had a circular fan
Stayed 3 nights in Jul 2025

2/10 Terrible

Jing

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel does not exist and is closed. Property will send you to a different hotel located away from the city center up the hill. Amenity is very bad shower almost had no water. Booked this for my parent’s and they both had a horrible stay. No communication from the hotel after booking that it’s a different place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities
The hotel suite on top was AMAZING! Privacy all around and the best view possible. Only one thing was difficult and it was the steps walking up after a long day.
Stayed 4 nights in May 2023

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service
close to everything.
Stayed 1 night in Mar 2022

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the view , not the stairs to get to our room but it could have been nice to have a coffee maker at our room and a few free couple of drinks for free as a reward for all that . The personal was very helpful , we enjoyed our stay and definitely will come back , thanks .
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating and helpful. The room was clean and had a beautiful view of the city. I was able to walk to the gallery I was exhibiting at, as well as all of the local event happening at the Cervantino. This place was great and a great deal. I would recommend the Hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024

8/10 Good

Ma Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Not parking on site . I did not like that
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Ines

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a beautiful panoramic view of the city of Guanajuato. It is located in the heart of the city and you have everything at hand, fun, food, history, really beautiful. The only thing is that you must be ready to climb many many steps other than that everything is very nice. Oh and the attention of the staff is excellen.
Stayed 5 nights in Jun 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything due to closesness to everything,we were right at the center of everything.Staff amazing.We love even the 120 stairs going up and down😂
Stayed 2 nights in Aug 2023

8/10 Good

Gisela

I stayed from the 27-30th; I took my parents and even tho I had read previews reviews I didnt expect the stairs to be that tiring thats why I am doing this reviews because I would like people to know how things are around there !! THE BEST VIEW NONTHELESS but to get there?Jesus .
Stayed 4 nights in Sep 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service
View from hotel is amazing! Would not recommend to anyone who require ambulatory devices.
Stayed 2 nights in Jul 2023

8/10 Good

Jisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is great but walking up all those stairs is a killer! You sure get your workout during your stay at this hotel!
Stayed 3 nights in Nov 2023

8/10 Good

Mauricio L

Liked: Cleanliness, staff & service, property conditions & facilities
View it’s a dream . Out of the noice but in the middle of the “encanto “ . Highly recomended
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
They just need to be a little bit more clear with parking instructions cuz it’s hard to be found
Stayed 3 nights in Sep 2024

4/10 Poor

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception not friendly and didnt tell me truth of my payment. I paid extra and with no refund
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Frustrating situation

We arrived at the hotel on the afternoon to check in, only to find the door chained. The sister hotel contacted us and said they had to move our location due to a 'Maintenance issue'. They didn't give us any advance notice, as our driver dropped us off and left, and the new location was farther away. The hotel agreed to give us a full refund, but we are still fighting with Expedia to get that refund, a week later. I understand that things happen, but Expedia should be notified by the hotels on their site, when they can no longer provide the service paid for.
Stayed 4 nights in Jul 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities
All ok but this hotel is for young peaple, it has to menny staires to clime. Not for elderly peapole.
Stayed 5 nights in Nov 2023

4/10 Poor

Jaime

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is outdated, needs some remodeling. Saw some roaches in my room.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautiful but the it’s not good for elderly there’s no elevator!!
Stayed 3 nights in Sep 2023

6/10 Okay

Maria

Disliked: Cleanliness, amenities
Took us 2 hours to get settle due to the parking being in another hotel, blankets are dirty they had hair everywhere. The person at the front desk needs more training. Other than that I spend a great time walking and being at the plaza..
Stayed 1 night in Feb 2024

4/10 Poor

Max

Disliked: Staff & service, amenities, property conditions & facilities
Difficult to find a property no signs around area. Wifi was not working and the bed was broken one. Not pleased at all
Stayed 2 nights in Dec 2024