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"Nos dieron un cuarto que no era el que reservamos porque sobre vendieron el hotel. Nos dieron spa de regalo por el mal rato y no servia nada de las instalaciones: ni el hidrocarburos ni los saunas calentaban. Hicieron un concierto en el lobby del hotel y no se podía descansar por la bulla. El desayuno elemental (tuvimos que ir a desayunar a otro lugar). Y el recepcionista renegó unas cuantas veces de problemas internos al frente mio… muy poco profesional todo. El hotel es bonito pero me lleve una mala experiencia con la atención y encima no responden. "

"It was great! The hotel is beautiful! The personnel was extra kind and careful, the food was great! "

"Very nice hotel in Baños. Beautiful pool and spa. Message was nice. Restaurant was good. "

"This is a hidden gem! Just 5min from the centre of Banos but away from the tourist noise. Historic - I sat at the table of Ecuador's first President. Room was spacious and looked out on the garden. Great bar and restaurant. But best of all were the staff and service. Especially Paul who always went the extra mile and continues to do so as I forgot some stuff. Thank-you Paul and thank-you everybody!"

"Soy mexicana y la impresión que me dejó este acogedor lugar fue maravillosa. El personal fue extremadamente amable y el hotel estaba impecablemente limpio y bien organizado. Lo recomiendo sinceramente."

"Maravilloso lugar, todo perfecto"

"Excellent service and very attentive staff!"

"We had the pleasure of staying at La Posada del Arte for three nights in mid-August during our family trip to Ecuador. Our group included an 8-year-old and parents in their 90s, so finding accommodations that could suit a wide range of needs was important — and this hotel exceeded our expectations in every way. We booked our stay about a month in advance and drove down from Quito. We were happy to find ample street parking available directly outside the hotel at all hours of the day. From the moment we arrived, Carl, his wife, and staff greeted us with warmth and genuine hospitality. They quickly got us settled and were incredibly accommodating when we needed to switch one of the rooms due to mobility concerns for one of our elderly parents. Their thoughtful assistance made all the difference in making our stay comfortable and stress-free. The grounds and rooms were exceptionally clean and well-maintained. We especially loved the rooms on the second floor, which offered a spectacular view of a nearby waterfall — beautifully lit at night, creating a magical atmosphere. The beds and pillows were very comfortable, and we were pleasantly surprised by the strong water pressure in the showers — something that had been lacking in other places we stayed in Ecuador. The location of La Posada del Arte couldn’t be better. It's just a short walk to many of Baños’ charming restaurants, cafés, and local shops. One of the highlights of our stay was the wonderful breakfast served each mornin"

" We had river view room with hammock - AMAZING Great location around Banos & Waterfalls, room very clean, beds avg, breakfast delicious and front desk extremely helpful with all actions."