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Best Western Hotel de la Cite & Spa

3.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Best Western Hotel de la Cite & Spa

Daily buffet breakfast (EUR 15 per person)
Business center
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Lobby
Lobby
Best Western Hotel de la Cite & Spa, near Briere Regional Nature Park, offers a perfect escape. Enjoy massages and facials at the onsite spa, stroll through the garden, or relax by the seasonal outdoor pool. Practical perks include free self parking and WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Spa
  • Room service
  • Pool
The current price is AED 305
AED 351 total
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

Superior Room, 1 King Bed, Non Smoking, Pool View | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, memory foam beds, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Memory foam bed
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
2, place Dolgellau, Guérande, Loire-Atlantique, 44350

What's nearby

  • The Ramparts of Guérande - 11 min walk - 1.0 km
  • Medieval City of Guérande - 11 min walk - 1.0 km
  • Casino Barriere de la Baule - 6 min drive - 6.9 km
  • Atlantia - Le Palais des Congres de La Baule - 6 min drive - 6.9 km
  • Salt Marshes of Guérande - 6 min drive - 5.9 km

Getting around

  • Le Pouliguen Station - 7 min drive
  • Nantes - Atlantique Airport (NTE) - 56 min drive

Restaurants

  • ‪Goût Thé - ‬15 min walk
  • ‪Chez Lucien - ‬15 min walk
  • ‪La Flambée - ‬15 min walk
  • ‪La Saline - ‬13 min walk
  • ‪Capsules et Bouchons - ‬12 min walk

About this property

Best Western Hotel de la Cite & Spa

Family-friendly hotel near The Ramparts of Guérande
Located close to Terre De Sel and Atlantia - Le Palais des Congres de La Baule, Best Western Hotel de la Cite & Spa provides a terrace, a garden, and a library. Treat yourself to a body treatment, a body wrap, or a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • Table tennis, a TV in the lobby, and massage treatment rooms
Room features
All 60 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Memory foam beds and free cribs/infant beds
  • Bathrooms with hair dryers
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Free WiFi
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8.8 out of 10, Excellent, 398 reviews
The price is AED 276
AED 327 total
includes taxes & fees
3 Nov - 4 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Books
  • Full-service spa
  • Games
  • Gym
  • Library
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Fenced pool
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 floor
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Spa fee: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Cité
Best Western Cité Guerande
Best Western Hôtel Cité
Best Western Hôtel Cité Guerande
Best La Cite & Spa Guerande
Best Western Hotel de la Cite Spa
Best Western Hotel de la Cite & Spa Hotel
Best Western Hotel de la Cite & Spa Guérande
Best Western Hotel de la Cite & Spa Hotel Guérande

Frequently asked questions

Does Best Western Hotel de la Cite & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:30 PM.

Is Best Western Hotel de la Cite & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Hotel de la Cite & Spa?

Self parking is free at this property.

What time is check-in at Best Western Hotel de la Cite & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Hotel de la Cite & Spa?

Check-out is at 11:00 AM.

Where is Best Western Hotel de la Cite & Spa located?

This family-friendly Guérande hotel is located in the business district, within 3 mi (5 km) of The Ramparts of Guérande and Terre De Sel. Atlantia - Le Palais des Congres de La Baule and La Baule Beach are also within 6 mi (10 km).

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Best Western Hotel de la Cite & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 400 reviews
Rating 8 - Good. 147 out of 400 reviews
Rating 6 - Okay. 41 out of 400 reviews
Rating 4 - Poor. 16 out of 400 reviews
Rating 2 - Terrible. 6 out of 400 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel within walking distance of Guerende
Stayed 4 nights in Sep 2024

4/10 Poor

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour court pour le travail.
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un très bel hôtel avec des chambres spacieuses, des attentions personnalisées et proche des remparts en quelques minutes ! le petit déjeuner est copieux et varié
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une nuit

Hôtel propre, le personnel est souriant et agréable, je n'ai pas utilisé les services spa et sauna, donc je ne peux donner mon avis sur ce point. Le parking est grand. Au petit déjeuner, un grand choix d'aliment est proposée. Un restaurant de meme qualité aurait était appréciable, comptez une dizaine de kilomètre pour se restaurer.
Stayed 1 night in Feb 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour parfait !

Nous avons passé un séjour très agréable, sue ce sois la chambre ou les espaces partagés comme l’accueil ou le spa c’est une atmosphère chaleureuse. Le personnel est très acceuillant et à notre écoute
Stayed 2 nights in Jan 2025

8/10 Good

laetitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel agréable, nous y avons passe une nuit! Chambre confortable et très propre Literie excellente
Stayed 1 night in Nov 2024

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse et au calme. Literie de qualité et petit déjeuner copieux! Je recommande cet établissement!
Stayed 1 night in Oct 2024

6/10 Okay

paul

Liked: Cleanliness
Disliked: Amenities
As a spa hotel there was nothing or no one to explain what was on offer
Stayed 1 night in Sep 2024

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle chambre, propre, personnel charmant, lit confortable, très propre. Juste une soufflerie de vmc un peu bruyante pour une personne particulièrement sensible, Belle piscine, délicieux petit déjeuner avec beaucoup de spécialités de la région : crêpes, far breton…
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bémol

Tout aurait ete parfait s'il n'y avait eu une forte odeur de tabac dans la chambre, et qu'il n'y avait pas d'autre chambre libre. Dommage pour un hotel non fumeur.
Stayed 2 nights in Aug 2024

10/10 Excellent

Véronique

Liked: Staff & service, property conditions & facilities, room comfort
séjour de 2 nuits très agréable, personnel à l'écoute et disponible, piscine bien entretenue, petit-dej copieux et diversifié. Notre chambre était particulièrement bien insonorisée, très appréciable.
Stayed 2 nights in Jul 2024

10/10 Excellent

amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien choisir sa chambre

Hôtel utilisé pour des séminaires d'entreprise. Le premier soir un groupe a commencé un cocktail autour de la piscine vers 22h30 jusqu'aux alentours de minuit et cela résonne beaucoup entre les deux bâtiments. Lors d'un prochain séjour je demanderai une chambre donnant sur l'extérieur. Je demanderai aussi une chambre sans porte communicante.
Stayed 2 nights in Jun 2024

6/10 Okay

Pierre-Jean

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Qualité de service à revoir.

Hôtel agréable mais qualité de service à revoir. Demande à la réservation et à mon arrivée d’une chambre au calme. On me dit oui et je me retrouve à côté de l’ascenseur face à la porte d’entrée du bâtiment…. Une odeur de cigarette est apparue dans ma chambre pendant la nuit et m’a gêné jusqu’au matin. J’en ai informé l’accueil dès le matin. La réponse : "nous pensons voir qui c’est". Mais aucune autre réaction ou excuse. Depuis, j’ai demandé à 2 reprises une facture mentionnant uniquement le PDJ et la taxe de séjour sans le prix de la chambre car il est en décalage avec ce que j’ai payé via Hotel.com. Et je n’ai toujours rien reçu par mail. En bref, je n’y retournerai pas.
Stayed 1 night in Jun 2024

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable à Guérande

L'accueil était chaleureux et professionnel. La chambre était propre, confortable et bien équipée. L'emplacement de l'hôtel est idéal.
Stayed 1 night in May 2024

8/10 Good

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien passé (chambre 3021) dommage d'entendre les voies des occupants de la chambre voisine a cause de la porte intérieure qui donne sur leur chambre
Stayed 1 night in May 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, quiet area , friendly staff, EV fast charger (not tied to hotel) available
Stayed 3 nights in Mar 2024

6/10 Okay

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities

Très moyen pour les handicapés

Chambre PMR très encombrées par des lits impossible de profiter du bureau et accessibilité aux fenêtres très difficile , très propre
Stayed 1 night in Mar 2024

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel de la Cité

Etape de 2 nuits à Guérande. Très bon hotel, Personnel très souriant, petit déjeuner très bien. Spa non testé. A 2 pas de l' intra muros.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nul !

Tout est surfait, les sourires sont faux, que des problèmes depuis 2 ans. Si le client n’a pas l’écoute encore moins la compréhension je ne fais pas de cadeau non plus. Je ne vous salue pas
Stayed 1 night in Dec 2023

6/10 Okay

Societé

Liked: Cleanliness, property conditions & facilities, room comfort
Bon hotel. Seule remarque, mais ça concerne un peu tous les hôtels : maintenant il faut payer pratiquement toujours à l'arrivée mais la facture on l'a au départ. Il serait bien l'avoir au même moment que le paiement
Stayed 1 night in Dec 2023

10/10 Excellent

Dorothee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in Nov 2023

6/10 Okay

Eco Schulte GMBH CO.KG

Surtout n’allez pas faire du sport dans la salle de fitness car le tapis de course reste très dangereux et le vélo d’appartement laa as selle se dévisse donc peu pratique je trouve cet hôtel très moyen pour un Best Western
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres belle expérience

L hotel est propre et confortable, le petit-déjeuner tres qualitatif. Au delà de l hotel, la qualite de l acceuil etait incroyable. Personnes souriantes avec un fort sens du service. Bravo
Stayed 2 nights in Oct 2023

8/10 Good

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Court séjour à Guerande

Court séjour à Guerande. Espace sauna-Hammam-jacuzzi tres agréable à réserver à l avance (4 personnes max). Chambre confortable mais salle de bain un peu vieillotte. Les abords de l hôtel sont sans intérêt et bruyants. Mais on n entend rien une fois les fenêtres fermées de la chambre.. Il faut aller dans la vieille ville pour manger. Petit bémol : l’hôtel n accepte pas les chèques vacances pour le règlement de la chambre réservée via le site. Personnel sympathique. Le wifi est mauvais
Stayed 2 nights in Aug 2023