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"Staff very kind excent service "

"Very good hotel "

"El servicio es excelente, Ana tiene una emoción muy contagiosa y dan ganas de conocer su ciudad. Muy limpio y rico desayuno. ✨"

"All persons we had contact were wonderful, helpful, and friendly. The hotel is very modern and well laid out. Breakfast was okay and a bit pricy. The hotel was situated in a great area in Porto with many sites within walking distance. The entrance to the metro is 25 meters from the door. Parking is an issue, though the hotel helped me secure a spot one day later. "

"Overall the experience was average. There needs to be better communication between hotel staff and spa staff. We requested the front desk’s help with booking spa service as one of the days we were there, it was going to be raining the whole day. The day before the spa reservation request, we were going to be out the full time the spa was open and the spa did not take online reservations which is why we asked for assistance with front desk. The front desk never checked for us or provided confirmation. It was very underwhelming service. Another lack of assistance was when we asked front desk for dinner recommendations, no desire to help us. There were a few helpful employees, that contributed to an enjoyable stay. "

"Comfortable room in a well placed hotel in a lovely city "

"Breakfast staff were very unhelpful and rude I didn’t feel welcome "

"I am a strong social hub person. It ticks a lot of boxes for the amenities needed and is always in a great location. Staff was amazing, they even made a restaurant booking for us in a local porto restaurant and were a great at suggesting non tourist trap places. The only con is the room storage is open concept so the room ended up feeling cluttered, i wish we had cabinets and an iron in the room. We had to leave the 7th floor every time to go to the community laundry room. Other than that its a really great base and the rooftop is so great to just chill and decompress after being out exploring. I wanted to buy the merch but it was a bit pricey. There is a parking garage (not associated with hotel) two minute walk from the hotel which is good if you rent a car however be prepared for hefty overnight fees. ("

"Very good "