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"The outside of the property was slightly run down. The hallways were not really clean and smelled. The room itself seemed spotless. The elevators were not working. The front staff were exceptionally helpful and nice. They said the place was undergoing a renovation. Maybe in a few months it will be much better."

"The staff was helpful, knowledgeable and available. They even brought our luggage up to our room."

"Haven’t had breakfast yet "

"Great location and great staff. Can't go wrong staying here."

"We lucked out and were given a typical hotel room sized room. About 50% of the rooms in this hotel are tiny to claustrophobic, with zero room to even layout your suitcase. The breakfast is excellent, varied, and served in a clean spacious dining room. The hotel location is great as it is next to the Parliament Building and a short walk to the downtown."

"Clean room, excellent location within walking distance to downtown. Just a bit noisy from the adjacent pub and the main road "

"Had dinner and breakfast at the restaurant and the selection was excellent with comparable prices. Window view if the harbour was nice to take in while we dined. The room was great. Also had a nice view of the harbour. The property has sea shore paths to walk and explore the immediate area and the harbour taxi was in close proximity to skip across the water to see and venture out into the downtown core or across the The Empress and adjacent shops. Would definitely stay there again!"

"We were on the 3rd floor overlooking the streets but it was soundproof so no street noise. And no sound of other guests during our stay. The black out curtains and the comfy beds made for a good night’s sleep."

"Amenity was very extensive, great value for the money. My 700sqft suite felt very comfortable, however we felt some of the finishing and layout is a bit outdated. Amenity within the kitchen was very helpful for us considering dining in the suite instead of spending extra money dining out. "