6/10 Okay
Valerie M.
8 Sep, 2024
Disliked: Cleanliness
Incomplete instructions for checkin, the code didn’t work.
We were dismayed about the dirty carpet, the worn sectional sofa, a lamp shade that needed to be replaced, it was torn in several places, the curtain rod no longer was attached to the wall. The Oster blender was filthy, we had to clean it to use it. There was a lack of high enough wattage of light bulbs. Difficulty seeing what you were cooking on the stove. Failure to paint around the thermostat that was smaller than the previous one. Holes in the walls and ceiling. The VRBO listing said Cable or Satellite TV channels, that was disconnected and it was now a SmartTV with streaming and apps with no instructions. We stayed a week and the listing wasn’t corrected to say streaming and apps The beds were comfortable. The appliances were new. The grounds and swimming pools were very nice and so was the hot tub. Because I mentioned all these things to New Concepts, I was given a $113 refund.
Valerie M.
Stayed 7 nights in Aug 2024