"The breakfast buffet was convenient, but some dishes were old or overcooked. (Cheese, cold cuts, waffles ... were served dried)
Air conditioner was not on according to the front desk, and the room was too warm and stuffy. We were not able to adjust the room temperature while we stayed. The front desk suggested to keep the window open while the city's air quality, pollution, was terrible. Not a safe / ideal stay for a family with kids or sensitive group.
Laundry washer/drier in service room was free but not functioning. We tried twice to wash and dry (wasting hours waiting) and moved on to a local laundromat near by.
The hallway carpet in the hotel was uneven and improperly installed, creating a potential safety hazard. This condition could be especially dangerous for guests using wheelchairs or for young children, as it increases the risk of trips and falls.
The location was very convenient. Easy to access subway lines and a lot interesting places."