Is Alisa Luxury Cruise pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alisa Luxury Cruise?

This cruise ship doesn't offer parking.

What time is check-in at Alisa Luxury Cruise?

Check-in start time: 11:00 AM; Check-in end time: 11:30 AM. After-hours check-in is not available.

Does Alisa Luxury Cruise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 2200000 per vehicle applies.

Where is Alisa Luxury Cruise located?

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.

Alisa Luxury Cruise Reviews, Deals & Photos 2025

8/10 Good

Verified traveler

18 August 2017

Liked: Cleanliness, staff & service, room comfort

왕복리무진 4명 카드로 결제하니128달러나 들었는데 오래된중고같은 리무진이라 승차감 별로였음 202호,401호 룸 두개 잡았는데 202호는 아주 마음에 들었고 401호는 샤워기 물도 안나오고 출입문도 고장이라서 애들이랑 202호에서 생활하고 잠만 따로 잤음,승무원들은 아주 친절했고 음식이 별로라는 평이 많았는데 첫날 점심부페와 다음날 조식부페는 좋았음,다만 저녁코스요리는 부페보다 영 별로였음. 물과 음료는 따로 계산하는데 좀 비쌈, 선셋파티를 좀 더 신경쓰면 완벽할듯함(라이브로 기타나 노래같은거 불러주고 공연해준다던지) 전반적인 편의시설이나 룸 상태는 괜찮고 배도 움직이는 느낌없이 쾌적함,에어컨도 잘나오고 직원들도 아주 마음에 들었음 하노이에서 이동하는데 4시간 걸려서 힘들었지만 한번쯤은 가보는것도 추천

Stayed 1 night in Aug 2017

8/10 Good

Andrea

10 October 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Si tuviera que repetir la experiencia, repetiría el mismo crucero. Hotel elegante, limpio y personal muy amable, en especial Thuy. Fuimos a ver una cueva e hicimos kayak. Comimos, cenamos, desayunamos y almorzamos y la comida estaba realmente buena. Todo incluido menos la bebida, cosa que pagando casi 400€ la noche me parece muy feo. Entiendo que no te pongan vino, pero cobrarte una botella de agua me parece muy mal. Es lo único que no me ha gustado y creo deberían cambiar. El resto perfecto 👍

Stayed 1 night in Oct 2024

4/10 Poor

JINHO

18 April 2023

Disliked: Property conditions & facilities, room comfort

나의 방은 배의후미로 배정받았다 밤새도록 배에서 내뿜는 가스냄새에 잠을 잘수가 없었으며 이동중에도 엔진의 시끄러움에 방에서 있을수가 없었다

Stayed 1 night in Apr 2023

10/10 Excellent

LOW

10 April 2023

Stayed 1 night in Apr 2023

4/10 Poor

Verified traveler

1 August 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Extremely overpriced and disappointing

First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience. The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc… The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked). We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got. I would look for other alternatives.

Stayed 1 night in Jul 2022

8/10 Good

Eriel

15 February 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bom barco, quarto espaçoso com varanda, banheira, boas refeições, porem com poucas opções ocidentais. passeio excelente

Stayed 1 night in Jan 2020

10/10 Excellent

Ahyoung, Seoul, Korea

12 February 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.

Stayed 1 night in Feb 2020

10/10 Excellent

Steffen Buhl

10 February 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk

Helt fantastisk service af alle ansatte ombord.

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

10 February 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must try

Alisa cruise was a wonderful experience! The staff was kind snd very fun, while halong bay was a beautiful. The food on board was very good. I had a great help from Nancy to coordinate everything between booking and the car for pick up, and our guide Thuy was very nice and insightful. A must try experience.

Stayed 1 night in Feb 2020

10/10 Excellent

CHENG-CHU

2 February 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒，餐點口味很適合台灣人，乾淨整潔，工作人員都很有禮貌微笑，服務也都超好，是一間值得推薦的下龍灣游船選擇

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

31 January 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務一級棒，可改進空間是浴室每次都得拉窗簾，有點不方便...

Stayed 1 night in Jan 2020

8/10 Good

MINHA

25 January 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

생애 첫 베트남여행

직원들의 서비스가 훌륭해요 음식도 맛있어요. 프로그램이 좋았어요 오래 기억될 여행이었어요

Stayed 1 night in Jan 2020

8/10 Good

Dan, Kansas City

4 January 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package).

Stayed 2 nights in Jan 2020

8/10 Good

Kira, California

19 November 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall.

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

5 September 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

4 September 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

3 September 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2019

10/10 Excellent

ISABELLE

1 September 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien que très touristique c est un incontournable et le personnel et aux petits soins et toujours souriant paysages magnifiques

Stayed 1 night in Aug 2019

10/10 Excellent

MIN GYU

6 August 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special experience of Halong bay with Alisa cruise

It was really a special experience of the trip to Halong bay in the rain. Ms.Nancy Hoa a staff kindly take care for us from 6:00 am so early in the morning because we much worried for heavy rain. In the rain, we met the special beauty of the Halong, some different experience. Thanks to all the staffs.

Stayed 1 night in Aug 2019

10/10 Excellent

Olivier

24 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyper touristique croisière incontournable

Hyper touristique, baie pas très propre mais croisière sympa et incontournable

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

20 May 2019

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

28 April 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

1 April 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

適度な大きさで乗り心地も良く、新しい設備で良かったです。特に部屋にはバスタブがあったことが感激でした。次回も乗船します。

Stayed 1 night in Mar 2019

10/10 Excellent

Lorna, Cairo, Egypt

24 March 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.

Stayed 1 night in Mar 2019

10/10 Excellent

HUI YU

23 March 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Cruise

It’s really amazing to stay in Alisa Cruise. Nice staff, nice food, nice service, and also with a lot of activities.

Stayed 1 night in Mar 2019

Alisa Luxury Cruise

Choose dates to view prices

Photo gallery for Alisa Luxury Cruise

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Highlights

View all photos for Senior Suite, Bathtub, Ocean View

Senior Suite, Bathtub, Ocean View

Highlights

View all photos for Senior Triple Room, Ocean View

Senior Triple Room, Ocean View

Highlights

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi

Alisa Vip Suite Private Balcony & Jacuzzi

Highlights

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

Highlights

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi - For 3

Alisa Vip Suite Private Balcony & Jacuzzi - For 3

Highlights

View all photos for Junior Suite Single Ocean Views

Junior Suite Single Ocean Views

Highlights

You may also like

Cycad Cruise

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Alisa Luxury Cruise

Similar properties

Erina Cruise

Erina Cruise

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Reviews

Alisa Luxury Cruise Reviews

Wonderful

9.4

9.6

9.6