Ambassador Cruise Halong Bay - All Inclusive

Property class: 4.5

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Reviews

9.4 out of 10
Exceptional
At Ambassador Cruise Halong Bay - All Inclusive, you can look forward to a free breakfast buffet, a terrace, and car rentals on site. Indulge in a body scrub, a manicure/pedicure, and a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free WiFi in public areas and a bar are available to all guests.

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Ambassador Suite

A large bed with white linens, a TV on a stand, a small table with a chair, and a view of a body of water through large windows.

Ambassador Suite

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Ambassador Premium

A hotel room with a large bed, a TV mounted on the wall, a balcony with a view of the water, and a dining area.

Ambassador Premium

  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Ambassador Deluxe

Room

Ambassador Deluxe

  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Ambassador Captain Suite

Room

Ambassador Captain Suite

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Presidential Suite

Room

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Triple Room, Balcony

  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

About the neighborhood

Located in Bai Chay, Ambassador Cruise Halong Bay - All Inclusive is in the city center and near the beach. Dragon Park and Sun World Ha Long Park are local attractions and those in the mood for shopping can visit Bai Chay Market and Cái Dăm Market. Typhoon Water Park and Sun Wheel Ha Long are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with cave exploring. Visit our Bai Chay travel guide
View more Cruise Ships in Bai Chay
Map
Marina, Bai Chay Port, Bai Chay, Quang Ninh, 200000

What's nearby

  • A boat in a calm river surrounded by steep cliffs.
    Ha Long Bay
    1 min walk - 0.0 km
  • A waterfront building with a yellow facade and red roof, boats docked nearby, and a clear blue sky.
    Ha Long International Cruise Port
    2 min walk - 0.2 km
  • A sunset over a body of water with a silhouette of a hill and buildings in the background.
    Bai Chay Beach
    10 min walk - 0.9 km
  • Dragon Park
    7 min walk - 0.6 km
  • Bai Chay Market
    13 min walk - 1.2 km

Getting around

  • Cai Lan Station
    16 min drive
  • Cat Bi Intl. Airport (HPH)
    67 min drive

Restaurants

  • Highlands Coffee
    3 min walk
  • Cơm Niêu Hạ Long 2
    7 min walk
  • Sri Rembau Restaurant
    19 min walk
  • Good Café
    12 min walk
  • Phở Bò Thố Đá - Cơm Tự Chọn
    14 min walk

About this property

Ambassador Cruise Halong Bay - All Inclusive

  • Luxury all-inclusive cruise ship in the city center
  • Consider a stay at Ambassador Cruise Halong Bay - All Inclusive and take advantage of a free breakfast buffet, a terrace, and car rentals on site. Treat yourself to a body scrub, a manicure/pedicure, or a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free WiFi in public areas.
  • Other perks at this cruise ship include:
    • Self parking (surcharge), a cruise ship terminal shuttle, and a 24-hour front desk
    • Tour/ticket assistance, wedding services, and beach towels
    • Evening entertainment, luggage storage, and 1 meeting room
  • Room features
  • All guestrooms at Ambassador Cruise Halong Bay - All Inclusive have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
  • Extra amenities include:
    • Bathrooms with hydromassage showers and free toiletries
    • 32-inch TVs with satellite channels
    • Wardrobes/closets, balconies, and highchairs

All inclusive details

  • This cruise ship is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

  • Sailing

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Secured, covered self parking on site (VND 300,000 per stay)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Evening entertainment
  • Full-service spa
  • Yoga classes

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • On the bay
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
All guests must provide complete passport information to the property at least 48 hours before the cruise date. Guests who do not provide this information and arrive after 10 AM (GMT+7) on the check-in date will be denied boarding by the port authorities, and the booking will be canceled with full charges applied.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self parking fee: VND 300000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Is Ambassador Cruise Halong Bay - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 300000 per stay.

What time is check-in at Ambassador Cruise Halong Bay - All Inclusive?

Check-in start time: 11:30 AM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Ambassador Cruise Halong Bay - All Inclusive?

Check-out is at 10:30 AM.

Are there all-inclusive benefits at Ambassador Cruise Halong Bay - All Inclusive?

Yes, the property is all-inclusive. Activities include sailing.

Where is Ambassador Cruise Halong Bay - All Inclusive located?

This vessel pulls anchor and sets sail from Bai Chay for at least part of your stay.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ambassador Cruise Halong Bay - All Inclusive Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 15 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camille and her staff went overboard to accommodate all guests and their personal and dietary needs. Dinner was 5-Star as far as cruise ship dinners go. The ship could use some updating but the experience and excursions were well worth the money.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay with impressive attention to detail throughout. The room was beautiful with an amazing view, making it a truly relaxing experience. The staff were very attentive, especially when it came to my dietary requirements, which I really appreciated. Highly recommend!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this Ambassador cruise was outstanding. The cabin was spacious, spotless and beautifully appointed. The crew were wonderful -friendly, helpful and always ready to assist. Every meal was delicious and the live entertainment was outstanding. I'd highly recommend Ambassador Cruises to anyone looking for a great overnight Halong Bay experience.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing overnight stay. The staff were very welcoming, informative and professional. We opted to have dinner in our room (private dining). This was definitely a very rememberable experience with a six course meal. The food for the whole trip was some of the nicest I had. The view from our room was breathtaking. I hightly recommended Ambassador Cruises in Ha Long Bay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Cruise for Tour of Halong Bay

This is a gorgeous cruise. The service is EXCELLENT AND THE STAFF IS EXTREMELY HELPFUL. It is definitely Luxurious and they have Live Music with 2 singers that have the voices of angels. I will go back and tell my friends that this is the cruise to take for Halong Bay….Amazing!!!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Over all service are good
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good experience

Overall a good experience and quality. Quite expensive to be Vietnam but it also includes food and activities. We participated in three activities and all places were very crowded. So the activities could have been better but the view from the room is amazing. The service overall is good and the food was tasty.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Our cruise through Ha Long Bay was a memorable and largely wonderful experience, made especially special by the incredible staff onboard. Hien and the manager, Bell, truly stood out—they were warm, attentive, and consistently went above and beyond to make sure every guest felt comfortable and cared for. Their genuine hospitality added a personal touch that elevated the entire trip. I also appreciated the cruise’s efforts toward environmental sustainability, particularly the use of refillable glass water bottles. It’s a thoughtful and impactful step in reducing waste, and one that didn’t go unnoticed. That said, there’s still room for improvement. I was surprised and honestly disheartened by how much garbage is visible in Ha Long Bay itself. Given that reality, it feels even more important for cruise operators to lead by example. Eliminating single-use plastics entirely—such as the plastic-wrapped slippers provided in cabins—would be a meaningful step forward. These items seem unnecessary and out of alignment with the otherwise positive sustainability efforts. Overall, this was a beautiful and relaxing experience, enhanced by outstanding service. With a stronger commitment to minimizing plastic waste, the cruise could truly set a standard for environmentally responsible tourism in such a stunning natural setting.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Deluxe cabin for 2. Got a pleasent surprise during the check-in as they provided an upgraded Premium cabin to me. The entire process from check-in to checkout including the to and fro transfer to the Cruise and the excursions was hassle free and nicely managed. The entire staff was very courteous and was able to help us out whenever needed. The food (breakfast, lunch and dinner) was also good, infact they also provided Indian food which was also a surprise for us. There are couple of improvements which we have communicated to the Cruise Managers and has been well noted by them for future experience 1. Good quality WIFI should be made available on the entire cruise. It was only available in the Restaurant and Reception area and that too didn't work sometimes 2. Some of the Indian dishes didn't have right amount of salt infact no salt I would say and couple of dishes not prepared as per the description like Laccha Paratha(chapati was served instead of layered paratha) and Poha (made of rice instead of rice flakes)
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great service and beautiful cruise
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Only Ambassador Cruise made the two stops in its overnight itinerary that I wanted to do in HaLong Bay - yes I would recommend them
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny spent on this cruise. Food served was very good with great activities planned. Special mention to Emily & lisa who served us during our trip. They cater to ur needs. Celebrated our 2nd yr anniversary on the cruise. The cruise staff decorated our room, gave us a surprise during dinner. Blown by their service. They have very good vocals on cruise as well if u enjoy live music.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お天気にも恵まれのんびりと非日常的な時間を過ごす事ができました。 アクティビティもたくさんありスタッフの方も優しく丁寧でした
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service

the experience is

Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Stayed 1 night in Jun 2024