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Sapphire 2 Ha Long

2.0 star property

Choose dates to view prices

Located close to Ha Long International Cruise Port, Sapphire 2 Ha Long provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Car rentals on site and a restaurant are available to all guests.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Laundry

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Outdoor pool
The Yen Residences Halong
Bai Chay
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 22 reviews
The price is AED 102
AED 115 total
includes taxes & fees
21 Jun - 22 Jun
The Yen Residences Halong
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Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 25

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
There is no front desk at this property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Sapphire 2 Ha Long have a pool?

Yes, this property has an indoor pool.

Is Sapphire 2 Ha Long pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sapphire 2 Ha Long?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Sapphire 2 Ha Long?

Check-out is at noon.

Where is Sapphire 2 Ha Long located?

Offering direct access to the beach, this Bai Chay hotel is in the entertainment district, 1.5 mi (2.5 km) from Ha Long International Cruise Port, and 6 mi (9.7 km) from Quang Ninh Museum.

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Reviews

Reviews

2.0

2.0

Cleanliness

2.0

Staff & service
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Jimmy

Disliked: Cleanliness, staff & service
We booked this hotel through Expedia. It was odd because we did not receive a confirmation from them before check-in (red flag#1). When we got there after showing them our prepaid reservation, they claimed they did not have it in their system, and they claimed that they had rejected all the reservations booked through Expedia. They said that they would offer me a room for my family to stay for additional money, even after I showed them that it was fully paid through Expedia. After hours and days of back and forth with Expedia, Expedia sent us the refund. And we were lucky, we were able to book a last-minute stay at another hotel. Expedia should do better at vetting hotels like to protect travelers like us. Think twice before coming here. We were there for 5 hours trying to resolve and did not see a single soul checking in.
Stayed 1 night in Aug 2025