Hacienda Mascarilla Vacations from AED3,670

Great new, a bit of a small place for the weekend. New amenities, new room, must be a newly constructed little hotel. Small walkable space in room but cozy. A bit hard to contact staff because frontdesk is outsourced, someone from afar handles your questions. We experienced latency issue. They also only accept check-ins around 3pm.

My comforter was stained and so was the window shade. The shower faucet was broken. An item was stolen from my room and when I reported it to the manager, he told me it was “Not his problem”

Unfortunately, the elevators did not work during our stay. Out of five elevators only two worked. The breakfast buffet was very good, well staffed and had a lot of variety.

There were issues with the elevators. Every time they stopped on our floor they were completely full. After waiting for 20 minutes we finally took the elevator going up just so we can go down.

The shower was a little strange, but it did spit out hot water, so it still gets full marks.