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"Staff was very kind & helpful, I liked that when we ate breakfast it was in our own little private section. We also got complementary drinks because of our Expedia status. Onsen was a good size for 2 people as well, view was amazing. Loved relaxing here."

"Whole complex were spotless, modern, and sleek. Only wish we were in the higher floor for even better view."

"Check in was easy and smooth. The room was very clean. The toilet had its own room. Same with the excellent shower. Staff was excellent. They had free lockers where you could keep your luggage until check in time. Our only complaint was that they would not store our luggage after we checked out."

"Nice quiet place to relax with wonderful amenities. The room is spacious and clean. And the hotel is a very short drive to the closest town or a short walk to the closest train station."

"Staff was excellent, food was amazing. The shuttle was very convenient. My room was very clean, traditional and quiet. I went in January and my room was warm and cozy. "

"Hot spring is great"

"Very accomodating staff , and an excellent location for transit communication. Staff ( All services ) , Price, value, location, all fives. Eight Princesses."

"Very cozy and nice staff :)"

"The service and the team at Hotel Kaneyamaen was only surpassed by the amazing morning views of Fuji while soaking in our private hot spring onsen. What a joy and a privilege to stay at such a wonderful property with attentive, kind, lovely staff!"