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"Lovely place to relax after a busy week in Japan. The onsen in the room was lovely and the room service beef was delicious, as was the breakfast."

"Wonderful property. Excellent staff and food. Close to train station. Would stay again."

"Un hotel con mucha historia. Excelente servicio. Bonito lugar. Comida rica."

"Excellent service , delicious food , nice location"

"An Oasis just 80 kms from Tokyo! The hotel scenery envelopes you in lush trees, waterfalls, and rocks. What a delight! The two different Onsen are equally spectacular, but my favorite was the one with the waterfall. Yes, it is on the pricier end, but if you can make it work in your budget, I HIGHLY recommend this hotel. Staff are all friendly and helpful and the rooms are spacious. We had 3 people, so one of us had to “rough it”on a futon. So, three western beds would have been my first preference! Small detail however, as we had a magnificent time."

"Great location with beautiful views of the lake and Mt Fuji from your room."

"Staff were excellent. They were very helpful and friendly. Hot springs was a good experience. Lakeside meal was a great opportunity to taste a variety of Japanese foods. Rooms were comfortable and quiet. Great location for a quiet peaceful break. Courtesy coach was a good method of getting too and from Moto Hakone and to Odawara."

"Onsen was awesome! Staff was very nice. I enjoyed the drum show"

"素晴らしいホテルで、いつも楽しんでいます"