Find Family Hotels in Hadley, MA

"Restaurant has improved tremendously but breakfasts are now horrible: fake eggs, cold potatoes, and terrible coffee. And front desk is horrible. We requested late check out a day before, they told us to check back in next day. Had us call back 3 times checking back in the next day to ultimately be told they had let others check out late and we would have to pay 25 dollars for an extra hour. Why couldn't they have told us that the day before, if that was in fact the case. We also went down in person during breakfast to talk to front desk, waited a few minutes and no one ever came. We will not be going back."

" Comfortable beds. Clean. Old building. Good location. Safe and comfortable."

"The staff was friendly enough, but the pool is disgusting, common spaces not cleaned, and breakfast poor. The rooms are dated but decently clean. Overall the place is not well cared for and not worth the cost."

"We found 3 bugs in our room- they weren’t bed bugs maybe some type of stink bug the very kind manager suggested. For the price we had to pay for grad weekend we shouldn’t have been forced to deal with dead bugs. The hotel is old, out dated and had a musty smell. The manager was so nice but that is about all I can say."

"Good!"

"From check-in to check-out, the customer service was exceptional. The room was impeccably clean, and the complimentary snacks and drinks available were a thoughtful touch for traveling back and forth to campus during graduation weekend. The staff did an outstanding job managing a completely sold-out graduation weekend while maintaining such a high level of hospitality."

"yes we did love the breakfast ad the front desk staff was very helpful. The room was ok but beds were to soft for us and the TV did not work:("

"The hotel room was very clean, the breakfast was great. Overall, we had an excellent experience."

"Friendly staff, clean room, awesome breakfast"