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The Plaza Inn & Suites

2.5 star property
Downtown convenience meets comfort at this practical retreat where guests can swim in the indoor pool or utilize three well-equipped meeting rooms

Choose dates to view prices

The Plaza Inn & Suites provides a comfortable base in the downtown area with practical amenities for both business and leisure travelers. Guests appreciate the indoor pool, free self parking, in-room WiFi, and round-the-clock front desk service.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is AED 231
AED 259 total
includes taxes & fees
21 May - 22 May

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About this property

The Plaza Inn & Suites

  • Property highlights
  • The Plaza Inn & Suites provides conference space and more. Guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool
    • Free self parking
    • An elevator, ATM/banking services, and a 24-hour front desk
    • A banquet hall, a vending machine, and 3 meeting rooms
  • Room features
  • All 145 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Heating, housekeeping, and desks

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  • Parking included
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 9:00 PM

Frequently asked questions

Does The Plaza Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at The Plaza Inn & Suites?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Plaza Inn & Suites on 21 May 2026 start from AED 231, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Plaza Inn & Suites pet-friendly?

Yes, The Plaza Inn & Suites allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Plaza Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM.

What time is check-out at The Plaza Inn & Suites?

Check-out is at 11:00 AM.

Where is The Plaza Inn & Suites located?

Situated in Hagerstown, this hotel is within 2 mi (3 km) of Hagerstown Field House, Hagerstown Dog Park, and Maryland Theater. Discovery Station at Hagerstown Inc. and Meritus Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.8

5.8

Cleanliness

10

Location

6.2

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 131 out of 530 reviews
Rating 8 - Good. 76 out of 530 reviews
Rating 6 - Okay. 75 out of 530 reviews
Rating 4 - Poor. 87 out of 530 reviews
Rating 2 - Terrible. 161 out of 530 reviews

Reviews

Verified

10/10 Excellent

Pete

Liked: Cleanliness
Clean room
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Areyon

Liked: Cleanliness, staff & service, amenities
Great staff,view,clean hotel.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not secure,people in parking lot all night making noise.We did not feel safe.It was not very clean overall .The pool was not available.I booked this for the pool because I have arthritis.Also we needed a 50 dollar security deposit,which we didn't know about . Hopefully,we get that back .We stayed there 27 years ago for our honeymoon when it was a Ramada and it was great! 3 positives,bed was comfortable and shower and heat were great.Staff was very friendly .Needs a good cleaning and maintenance ulissues,also elevator not working .Sad to say, won't stay there again .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness
A lot of people nodding out and hanging out in the front of the building during the evening and at night time but other than that the room was very clean staff was very friendly. I would definitely stay here again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff members. Very accommodating.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service very good staff very clean I recommend I enjoy
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

SANJAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean rooms…No bed bugs
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Delria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional 5 star hotel

Very secluded , top of the mountain, quiet and serene
Stayed 1 night in Dec 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience friendly service clean rooms
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

ORRETT

Limited weekend breakfast but overall good for the price
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. The king size bed I stayed in, was super comfortable. Thanks
Stayed 1 night in Feb 2025
Verified

8/10 Good

Susane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Alysen

Liked: Cleanliness, amenities, property conditions & facilities
Well as soon as u walked in it had an old cigarette smell and the bed was hard as a rock but the pool was nice
Stayed 1 night in May 2025
Verified

8/10 Good

Jade

The building itself inside is very big and can easily get lost. No elevators. But overall it was clean and our stay was fine for 67.00
Stayed 1 night in May 2025
Verified

10/10 Excellent

ORRETT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and out
Stayed 1 night in Aug 2023
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
This was a great room for the price. It was very convenient to the highway. The building is a little dated but they are clearly working to update the facility. My room was clean and the bed was comfortable.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Very friendly staff. Lobby was updated and lovely. Rooms could use an upgrade, but bed was very nice.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was beautiful and warm, the rooms were great for the price and the service was excellent. 50$ deposit and they offer early check in @ 10$ per hour early. Pretty good hotel and I would stay again.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Verified

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice except for the pool not being heated
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Sean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Always review the reviews before you book. I forgot to do that. All details aside, this place is unsatisfactory to anyone with basic standards. The staff was happy to move me to another room and was polite and professional.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Gene

Disliked: Amenities, property conditions & facilities
The hotel has definitely seen better days. It appears to be going through a piecemeal modernization/upgrade. The room was clean and the AC worked in the 2nd room they assigned. With COVID over, they should remove the Plexiglass barrier at the checkin desk. They need to decide what type of hotel they want to be...
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Scott

Liked: Staff & service
Price was good value for my needs. TV and remote were all working. Bathroom was clean, toilet worked, rest of bathroom was fine. Linens were older, but bed comforter. The room did have a musty smell, but I had Lysol.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute arrived I knew the property did not look like the pictures posted. A sign said the door was locked. A number of homeless women with children came in and out of the facility. I am a tolerant person but also a white retired college professor woman who knew that this was not any place I should spend a night. The Plaza facility inn has been clearly converted into a homeless shelter. It is Expedia's fault for not inspecting the hotels it is listing. I drove to a hotel that I knew from previous visits that was comfortable, clean and safe.
Stayed 1 night in Aug 2024