Haikou Marriott Hotel

4.5 star property
Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

Haikou Marriott Hotel in Xiuying features two outdoor pools, a children's pool, and the Touch Spa with massages and body treatments. Enjoy seafood and more at three on-site restaurants. Guests value in-room WiFi, dry cleaning services, and the hotel vegetable garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Pool
  • Bar
  • Gym
  • Spa
The current price is AEDย 311
AEDย 362 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

Club Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Pillowtop bed
Separate bedroom
Private bathroom
Bathrobes
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Pillowtop bed
Separate bedroom
Private bathroom
Bathrobes
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Pillowtop bed
Private bathroom
Bathrobes
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Pillowtop bed
Separate bedroom
Private bathroom
Bathrobes
  • 86 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Pillowtop bed
Separate bedroom
Private bathroom
Bathrobes
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Executive Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Pillowtop bed
Private bathroom
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Pillowtop bed
Separate bedroom
Private bathroom
Bathrobes
  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

Club Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Pillowtop bed
Separate bedroom
Private bathroom
Bathrobes
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Pillowtop bed
Separate bedroom
Private bathroom
Bathrobes
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Vice Presidential Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Pillowtop bed
Private bathroom
Bathrobes
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Presidential Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Pillowtop bed
  • 420 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Pillowtop bed
Separate bedroom
Private bathroom
Bathrobes
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Club Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Pillowtop bed
Separate bedroom
Private bathroom
Bathrobes
  • 86 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Pillowtop bed
Separate bedroom
Private bathroom
Bathrobes
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Pillowtop bed
Separate bedroom
Private bathroom
Bathrobes
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Map
No 292 Binhai Avenue, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • Hainan International Convention and Exhibition Center - 3 min walk - 0.3 km
  • Holiday Beach - 4 min drive - 4.7 km
  • People's Park - 18 min drive - 20.8 km
  • Hainan University - 19 min drive - 21.5 km
  • Haikou Arcade Street - 19 min drive - 21.5 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 46 min drive

Restaurants

  • โ€ชHappy Coast - ๆฌขไนๆตทๅฒธ - โ€ฌ6 min drive
  • โ€ชๅŽŸๅ‘ณไธปๅผ  ๆคฐๅญ้ธก - โ€ฌ3 min drive
  • โ€ชRita's็‘žๅก”ๆ„ๅผ้คๅง - โ€ฌ3 min drive
  • โ€ชๅฅฝ็™พๅนดๆตทๆ™ฏ้…’ๅบ— - โ€ฌ9 min drive
  • โ€ชTraditional Fishermen Village - ๅฅฝ็™พๅนดๆธ”ๆฐ‘ๆ–ฐๆ‘ - โ€ฌ9 min drive

About this property

Haikou Marriott Hotel

Luxury hotel located in Xiuying
At Haikou Marriott Hotel, you can look forward to a poolside bar, a coffee shop/cafe, and a garden. Treat yourself to a facial, a body wrap, or a body scrub at Touch Spa, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and seafood. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks include:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and hot springs on site
  • Express check-out, express check-in, and smoke-free premises
Room features
All 295 rooms include comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with deep soaking tubs and free toiletries
  • 52-inch LED TVs with cable channels and DVD players
  • Wardrobes/closets, balconies, and free infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Man Ho Chinese Restaurant
  • The Big Fish and Bar

Things to do

  • 2 outdoor pools
  • 6 hot springs
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (9,096 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Vegetable garden

Full-service spa

  • 6 hot springs
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot springs open from 9:00 AM - 11:00 PM
  • Hot springs water temperature - 108 ยบF
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 10 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 52-inch LED TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 345.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Hot springs access available from 9:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haikou Marriott Hotel
Haikou Marriott
Marriott Hotel Haikou Hainan, China
Haikou Marriott Hotel Hotel
Haikou Marriott Hotel Haikou
Haikou Marriott Hotel Hotel Haikou

Frequently asked questions

Does Haikou Marriott Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Haikou Marriott Hotel?

As of 22 November 2025, prices found for a 1-night stay for 2 adults at Haikou Marriott Hotel on 23 November 2025 start from $98.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Haikou Marriott Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Haikou Marriott Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Haikou Marriott Hotel?

Check-out is at noon.

Where is Haikou Marriott Hotel located?

This Xiuying hotel is on the beach, steps from Hainan International Convention and Exhibition Center, and within 6 mi (10 km) of Holiday Beach and Jiari Beach. Hainan West Coast Golf Course and Meishi Mayflower International Golf Club are also within 6 mi (10 km).

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Haikou Marriott Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 56 reviews
Rating 8 - Good. 21 out of 56 reviews
Rating 6 - Okay. 5 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location in new developed area, next to convention center. Perfect for convention attendees. Very nice hotel but quite a distance away from the center town.
Stayed 3 nights in Feb 2025

8/10 Good

KAZUHIRO

Liked: Cleanliness, property conditions & facilities, room comfort

ใ‚ปใƒŸใ‚นใ‚คใƒผใƒˆใƒฌใƒ™ใƒซใฎ้ƒจๅฑ‹ใงใ—ใŸใ€‚

ๅ‡„ใใ‚ดใƒผใ‚ธใƒฃใ‚น
Stayed 2 nights in May 2025

10/10 Excellent

WENLONG

Liked: Cleanliness, staff & service, property conditions & facilities
ๆœๅŠกไธ“ไธš๏ผŒ้…’ๅบ—่ฎพๆ–ฝ้ฝๅ…จ.
Stayed 1 night in Feb 2025

6/10 Okay

Yaqing

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

ๆฒ™ๆปฉๆ— ็ปดๆŠค

ๆตทๆ™ฏไธ้”™๏ผŒไฝ†ๆฒกๆœ‰็›ด้€šๆตท่พนๆฒ™ๆปฉ็š„้šง้“๏ผŒๅŽปๅพ€ๆตท่พนๆฒ™ๆปฉๆœ€่ฟ‘็š„้—จๅ…ณ้—ญ๏ผŒ้œ€่ฆไปŽๅคงๅ ‚ๆญฃ้—จ็ป•่กŒใ€‚ๆตท่พนๆฒ™ๆปฉๆฒกๆœ‰ไปปไฝ•่ฎพๆ–ฝ๏ผŒๆฒกๆœ‰่บบๆค…๏ผŒๆฒกๆœ‰้ฎ้˜ณไผž๏ผŒๆฒกๆœ‰็ปดๆŠค๏ผŒๆฒกๆœ‰็ฏๅ…‰๏ผŒๅฏไปฅ่ฎคไธบ่ฟ™ไธชๆฒ™ๆปฉๅ’Œไธ‡่ฑชไธ€็‚นๅ…ณ็ณป้ƒฝๆฒกๆœ‰ใ€‚10ๆฅผ็š„่ฟ‡้“้žๅธธ็ƒญ๏ผŒ็ญ‰็”ตๆขฏๅๅˆ†็…Ž็†ฌใ€‚ๆ—ฉ้คไบบๅพˆๅคšๆ—ถๆœ‰ไธคไบบๅ ไบ†ไธ‰ๅ››ๅผ ๆกŒๅญ๏ผŒๅๅˆ†ๅšฃๅผ ใ€‚
Stayed 1 night in Aug 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ๅ…ฅไฝไฝ“้ชŒ้žๅธธๆฃ’๏ผŒ้…’ๅบ—็‰นๅˆซ่ฑชๅŽ๏ผŒ้˜ณๅฐๅค–็š„ๆตทๆ™ฏๅคช็พŽไบ†
Stayed 2 nights in Feb 2024

8/10 Good

CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

็Žฏๅขƒๆธ…้™

ไฝ็ฝฎ่ฟ‘ๆตทๅฃๆ–ฐ็ ๅคด๏ผŒ็Žฏๅขƒๆธ…้™๏ผŒๅบŠ่ˆ’้€‚๏ผŒๅฐฑๆ˜ฏๅฏ่ƒฝๅ› ไธบ่ฟ‘ๆตทๆ‰€ไปฅๆˆฟ้—ดๆœ‰ๅฐ‘่ฎธ้œ‰ๅ‘ณๅ’Œๆนฟๆฐ”๏ผŒๅคšๆค็‰ฉๅ’Œๆฐดๆ‰€ไปฅๆœ‰่šŠ๏ผŒๆˆฟ้—ดๆœ‰้ฉฑ่šŠๆถฒไฝ†ๆธธๆณณ็Žฉๆฐด่ขซๅ’ฌไบ†๏ผŒๆ•ดไฝ“ๆฅ่ฏดไธ้”™็š„
Stayed 1 night in Aug 2021

8/10 Good

jifang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ๅˆšๅˆฐๆ—ถ๏ผŒๅ‰ๅฐ็ป™ไบ†ๆˆ‘ๆœ‰็ƒŸๆˆฟ๏ผŒไน‹ๅŽๅ’Œๆ€ปๅฐๆฒŸ้€šๅŽ๏ผŒ็ป™ๆˆ‘ๅ‡็บง่ฐƒๆ•ดไบ†๏ผŒไน‹ๅŽ็š„ๆˆฟ้—ดๅฐฑๅพˆไธ้”™๏ผŒๅธŒๆœ›ไปฅๅŽๅ‰ๅฐๅœจ็ป™ๆˆฟ้—ดๆ˜ฏ้—ฎไธ€ไธ‹ไฝๅฎขๆ˜ฏๅฆๆŽฅๅ—ๆœ‰็ƒŸๆˆฟ๏ผŒๅทฅไฝœๅš็š„ๅ‘จๅˆฐไธ€ไบ›๏ผŒๅ…ถไป–้ƒฝๅฏไปฅ
Stayed 1 night in Jan 2021

8/10 Good

JONGHO

Liked: Staff & service, property conditions & facilities, room comfort

๊ฐ€์กฑ ์—ฌํ–‰ ์ข‹์•„์š”

๊ฐ€์กฑ ์—ฌํ–‰์œผ๋กœ 2์ผ ์‚ฌ์šฉํ–ˆ๋Š”๋ฐ ์ข‹์•˜์Šต๋‹ˆ๋‹ค.
Stayed 2 nights in Jul 2020

10/10 Excellent

Bowen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

่ฎฉไบบๆƒŠๅ–œ็š„ไบฒๅญ้…’ๅบ—

ๆˆ‘ไปฌๆ˜ฏๅฎถๅบญๆฅๆธกๅ‡็š„๏ผŒ่™ฝ็„ถๅฏ่ƒฝๅ› ไธบ็–ฒๆƒ…ๅฝฑๅ“๏ผŒ้…’ๅบ—ๅพˆๅคš่ฎพๆ–ฝๆฒกๆœ‰ๅผ€๏ผŒไฝ†ๆ˜ฏๅ‘˜ๅทฅ็š„ๆœๅŠก้žๅธธๅฅฝ๏ผŒๆ•ดไฝ“ไฝ“้ชŒ200ๅˆ†๏ผ ๆˆฟ้—ด้ƒฝๆ˜ฏๅธฆ้˜ณๅฐๆœๆตท็š„๏ผŒๆ™ฏ่‰ฒ้žๅธธๅฅฝ๏ผŒๅฐฑๆ˜ฏ่šŠๅญๆœ‰็‚นๅคš๏ผŒ้ป„ๆ˜ๅผ€ๅง‹ๅฐฑๅปบ่ฎฎไธ่ฆๅ‡บ้˜ณๅฐไบ†๏ผŒ้…’ๅบ—ไนŸๆœ‰็ป™ๅฐๆœ‹ๅ‹ๆไพ›้˜ฒ่šŠๅธฆใ€‚ ๆˆ‘ไปฌ้š่กŒๅธฆไบ†ไธ‰ๅฒๅŠ็š„ๅฐๆœ‹ๅ‹๏ผŒๆฒกๆƒณๅˆฐไธ‡่ฑช็š„ไบฒๅญๆดปๅŠจ้žๅธธไธฐๅฏŒ๏ผŒๆฏๅคฉ้ƒฝๅฎ‰ๆŽ’ๅพ—ๆŒบๆปก๏ผŒๅฐคๅ…ถๆ˜ฏๅ‘จๆœซ๏ผŒๅšๅฐ้ฅผๅนฒใ€pizza,ๆธธๆฐดใ€ๆ’่Šฑใ€่ฐƒ้ธกๅฐพ้…’็ญ‰็ญ‰็ญ‰็ญ‰๏ผŒ่ƒฝๅ‚ๅŠ ็š„ๆˆ‘ไปฌ้ƒฝๅฐฝ้‡ๅ‚ๅŠ ๏ผŒๅ› ไธบๅฎžๅœจไนŸๆฒกไป€ไนˆไบ‹ๅšไบ†ใ€‚ใ€‚ ็‰นๅˆซๆ„Ÿ่ฐขๅ…ถไธญๆ›พๆท‘ๅทๅ’Œๆœ็ปŸ็š„ๅ‘˜ๅทฅ๏ผŒ้žๅธธไบฒๅˆ‡๏ผŒๅพˆๆœ‰็ˆฑๅฟƒ๏ผŒไธ€็›ดๆŠŠๅฐๆœ‹ๅ‹็…ง้กพ็š„้žๅธธๅฅฝ๏ผŒ่ฎฉๆˆ‘ไปฌๅœจ้…’ๅบ—็š„ไฝ“้ชŒ้žๅธธๅฅฝ๏ผŒๅœจ่ฟ™้‡Œ็‰นๅˆซๆ„Ÿ่ฐขไธ€ไธ‹ๅ…ฅไฝไธ‡่ฑชๆœŸ้—ดไป–ไปฌ็š„็…ง้กพ๏ผŒ้žๅธธๆŽจ่ๆœ‰ๅฐๆœ‹ๅ‹็š„ๅฎถๅบญๅ…ฅไฝ๏ผŒไธ่ฆ้”™่ฟ‡้…’ๅบ—ๅฎ‰ๆŽ’็š„ไบฒๅญๆดปๅŠจ๏ผ
Stayed 3 nights in May 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at Haikou outskirts

Rooms are well kept, housekeeping is very attentive and provides enough amenities by observing people who stayed in (i have kids) The hotel is beside the convention center phase 2, hence it could be a bit noisy for light sleepers in the morning, even though the soundproofing is quite good (light metal knocking sounds). The plus side is theres lesser people and its much more serene in the hotel, as it is pretty much insulated from any construction sound. Room is big and comfortable to accommodate 4 asian sized adults. They have a reasonably sized adult pool and kids pool which was good. We took up the offer to upgrade our rooms rmb400 for 3 nights to get access to the Exec lounge at L8 and breakfast for 2. Lounge has PCs, can print 15 copies and have snack and biscuits selections. Theres beer and wines too. As its slightly situated at the outskirts, may not be convenient for those who didnt book pre-arranged transportations. It would be more suitable for business travellers
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a relaxed start of our trip throughout Southern China in this wonderful hotel. Rooms very clean, nice restaurant (with very good breakfast), well-equipped gym, nice swimming pools.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
ใƒ ใƒผใƒฉใƒณใซๅ‡บใฆๆฅใใ†ใชๅปบ็‰ฉใงใ™ใ”ใ่‰ฏใ‹ใฃใŸ
Stayed 1 night in Mar 2019

8/10 Good

Riikka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and peaceful

Beautiful gardens, peaceful, lovely pools, tranquil and well looked after. Shopping centre taxi ride away, otherwise there is nothing around (some construction). Kids enjoyed and so did we. Recommendations!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on the beach. Very nice location. Design is magnificent! There is a construction site close by. It broke the power line. We lost power for 5 hours in dark. I was given two dinner certificate for compensation. Just got them in mail. Nice work.
Stayed 2 nights in Dec 2018

10/10 Excellent

ICHIRO, TOKYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room maid was very good.
Stayed 2 nights in Nov 2018

10/10 Excellent

hing mui

ๆˆ‘่ฆบๅพ— ไฝ ๅ€‘้…’ๅบ—็’ฐๅขƒ้žๅธธๅฅฝ๏ผŒ ่จญๆ–ฝๅŒๆœๅ‹™ ๆˆ‘้ƒฝ้žๅธธๆปฟๆ„๏ผŒ ไฝ†ๆˆฟ้–“ ็ฉบ่ชฟไธ่ถณ๏ผŒ
Stayed 3 nights in Sep 2018

6/10 Okay

Po-Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities

nice and elegant hotel but far away from CBD

far away from everything, very inconvenience. have the dinner buffet at the hotel, cause of low occupancy, so not many guests dining, and even though plenty of food varieties but all the food taste plain, quality of fruit and dessert all not up to standard. consider the price of $288RMB plus 15% service charge per person, the food should be better
Stayed 1 night in Jun 2018

10/10 Excellent

Steve, Seattle,WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True 5 star

We stayed for one week in this hotel and everything was excellent. The room and the hotel were fantastic. The hotel staff was very friendly and attentive. Very good location right on the water and a fairly short taxi ride to many different sights and shopping (for my wife). I would definetly recommend and will stay here again. Five star experience. FYI other hotels we stayed at on this trip, Legendale in Beijing and Yuda Palace in Zhengzhou. My wife liked the Marriot the best
Stayed 6 nights in Apr 2018

8/10 Good

WAI LEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but impolite frontline staff

It was rather an unforgettable and disgusting memory that we experienced in Haikou Marriott Hotel. On arrival to the Marriott Haikou Hotel at around 3:00 pm, My wife and I we were served by Allen in the check-in counter. He showed impatience and dislike which might properly due to our poor Putonghua communication. At the later stage of the registration, we were caught by surprise and shock by his very rude act upon his throwing the receipt for paying the deposit onto the bench without saying a word. We were both astonished and scared by his very impolite behaviour. I wonder why a frontline customer service officer would behave in such a rude manner that I have never experienced before. When my wife wanted to enquire him about the arrangement of the shuttle bus service, though we were still staying right in front of him, his eyes kept on looking to the far end to evade from any eye contact with my wife not until the time when my wife asked him if she could ask something. The answer given by him was negative. We were in doubt of the answer which was contrary to what we learned from the internet that fixed shuttle bus service was provided. Luckily, another staff Jeff at the concierge was very helpful and could arrange the shuttle bus service for us. The swimming pools are very amazing to us though the Jacuzzi in the swimming pool was under repair. I hope the reputable brand of Marriott Hotel would not be rotten by some impolite frontline staff.

4/10 Poor

Jotung, Seoul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

์‹œ์„ค์€ ํŠน๊ธ‰์ด๋‚˜ ์ง์›๋“ค์€ ํŠน๊ธ‰์ด ์•„๋‹Œ ํ˜ธํ…”

์‹œ์„ค๋ฌผ์€ ๋ญ ํŠน์ถœ๋‚˜๊ฒŒ ๊ฐ๋™์ ์ด๊ธฐ๊นŒ์ง€๋Š” ์•Š์ง€๋งŒ ๊ทธ๋Ÿฐ๋Œ€๋กœ ํŠน๊ธ‰ํ˜ธํ…” ๊ฐ™๊ณ  ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ๊ทธ๋Ÿฐ๋ฐ ์ง์›๋“ค์˜ ์ˆ˜์ค€์€ ๋‹ค์†Œ ๋ถˆํŽธํ•  ์ •๋„๋กœ ํŠน๊ธ‰ํ˜ธํ…”์— ๊ฑธ๋งž์ง€ ์•Š๋‹ค๊ณ  ๋А๊ผˆ์Šต๋‹ˆ๋‹ค. ํ›„๋ŸฐํŠธ๋ฅผ ์ œ์™ธํ•˜๊ณ ๋Š” ๋‹ค๋ฅธ ์ง€์—ญ์€ ๊ฑฐ์˜ ์˜์–ด๊ฐ€ ์ „ํ˜€ ์•ˆํ†ตํ•ฉ๋‹ˆ๋‹ค. ์„œ์šธ์—์„œ ์กฐ์‹ํฌํ•จ์œผ๋กœ ๋น„์šฉ์ง€๋ถˆํ•ด์“ด๋ฐ ์ฒดํฌ์ธ ํ•  ๋•Œ ์‹์‚ฌ ๋น„ํฌํ•จ์ด๋ผ๊ณ  ํ•ด์„œ ๋‹ค์‹œ ๋”ฐ์ง€๊ณ  ์–˜๊ธฐํ•ด์„œ ์‹์‚ฌํฌํ•จ์œผ๋กœ ์ •์ •ํ•ด ๋ฐ›์•˜์Šต๋‹ˆ๋‹ค. ๋ฐ”์šฐ์ณ์— ์จ ์žˆ๋Š”๋ฐ ํ›„๋ŸฐํŠธ ์ง์›๋“ค์ด ์ต์Šคํ”ผ๋””์•„์˜ ๋ฐ”์šฐ์ฒ˜๋ฅผ ์ฝ๋Š” ๊ฒƒ์ด ์ƒ์†Œํ•œ ๊ฒƒ์œผ๋กœ ๋А๊ปด์กŒ์Šต๋‹ˆ๋‹ค. ๊ฒฐ๊ตญ ๋ฐ”์šฐ์ณ์— ์จ ์žˆ๋Š” welcome drink๋Š” ๋ชป๋ฐ›์•˜์Šต๋‹ˆ๋‹ค. ์•„์นจ์‹์‚ฌํ•  ๋•Œ ๋ถ€ํŽ˜์—์„œ ์ปคํ”ผ๊ฐ€ ๋‹ค ๋–จ์–ด์กŒ๋Š”๋ฐ ์–˜๊ธฐ๋ฅผ ํ•ด๋„ 30๋ถ„๊ฐ€๋Ÿ‰์„ ์กฐ์น˜๊ฐ€ ์•ˆ๋˜๋Š” ๋“ฑ ์‹์‚ฌ์‹œ์—๋„ ๋ถˆํŽธํ•จ์ด ๋А๊ปด์กŒ์Šต๋‹ˆ๋‹ค. ๊ณ„๋ž€์„ scrambled ์ •๋„๋Š” ๋ฏธ๋ฆฌ ํ•ด์„œ ๋‹ด์•„๋‘๋ฉด ์ข‹์€๋ฐ ๋ฏธ๋ฆฌํ•ด์„œ ๋‹ด์•„๋‘” ๊ฒƒ์€ over hard ๋ฐ–์— ์—†์–ด์„œ scrambled๋Š” ๋”ฐ๋กœ ํ•ด๋‹ฌ๋ผ๊ณ  ์–˜๊ธฐํ•ด์•ผ ํ•ด์ฃผ๋Š”๋ฐ ์˜์–ด๊ฐ€ ์ž˜ ์•ˆํ†ตํ•ด์„œ ์›ํžˆ๋Š” ์Šคํƒ€์ผ์˜ ๊ณ„๋ž€๋„ ํฌ๊ธฐํ–ˆ์Šต๋‹ˆ๋‹ค.
Stayed 2 nights in Apr 2018

8/10 Good

Tuen hong

Liked: Staff & service, property conditions & facilities, room comfort

่‰ฏๅฅฝ

ๆ•ด้ซ”ไพ†่ชชๆปฟๆ„๏ผŒ่‡ชๅŠฉ้คๅปณๆฐดๅนณไธ€่ˆฌใ€‚

8/10 Good

Hon Bun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
็’ฐๅขƒๅ„ช็พŽ้…’๏ผŒๆจ™ๆบ–็š„ไบ”ๆ˜Ÿ็ดš้…’ๅบ—๏ผŒๆœๅ‹™ๅ“ก้žๅธธๆœ‰็ฆฎ่ฒŒ๏ผ ๅ”ฏ็จๆ˜ฏ้…’ๅบ—็š„้ค้ฃฒๆœๅ‹™๏ผŒๅชๆœ‰ไธ‰้–“้คๅปณ๏ผŒไธญไธ€้–“่ฆ้ ่จ‚ๅ…ˆๆœƒ้–‹๏ผŒ้™„่ฟ‘ๆฒ’ๆœ‰้ค้ฃฒๆ‰€ไปฅๅชๆœ‰้…’ๅบ—็š„้ค้ฃฒๅฏไปฅไฝฟ็”จ๏ผ ๆ•ด้ซ”ไพ†่ชช๏ผŒ้‚„ๅฏไปฅ๏ผ

2/10 Terrible

Verified traveler

Disliked: Staff & service

Terrible experience

We booked 6 rooms. We have old folks,couple with children and single adult. The information provided by the staff are all wrong with regards to the bed type.its was quite a walking distance to the rooms. Due to the wrong information provided. We were given smoking room.the whole room was filled with cigarettes smell with no choice we have to open the sliding door through out the night to allow fresh air into the room. Due to the wrong advise,one of the couple carrying their sleeping child walk couple of distance just to find the right bed type from room to room. Next morning we Asked the staff at the counter,can we change the room due to the cigarette smell, good enough they change. we also inform the staff we have to checked out at 630am the next day, will it be possible to have some coffee and bread to go. The staff said yes.after all these arrangement done. we still thinking that after all this hotel was not that bad.. But but to our horrible.. When we check out the next day.. No breakfast was prepared!OMG. How can a reputable hotel never deliver their promise! It's a total different experience with the Marriott at Sanya. Marriott Sanya was fabulous. May I ask did all your staff went for different training. How come the service standard so far apart.. I will not come back or recommend this hotel to anyone.
Stayed 2 nights in Mar 2018

10/10 Excellent

Yuzhuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, tub facing the ocean. Nice experience!
Stayed 2 nights in Oct 2017

2/10 Terrible

Hungyuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never come again

็”ฑไบŽๅœจๆ ชๆดฒไธ‡่ฑช็š„่‰ฏๅฅฝ็ป้ชŒ๏ผŒๅธฆ็€ๆปกๆ€€็š„ๆœŸๆœ›ๅ…ฅไฝๆตทๅฃไธ‡่ฑช๏ผŒ็ป“ๆžœๆƒจไธๅฟ็น๏ผš 1. ๆ™šไธŠ9:30 ๅˆฐ้…’ๅบ—ๅŠž็†ๅ…ฅไฝ๏ผŒ่ตฐๅ‘ไธ‡่ฑชไผšๅ‘˜ไธ“ๆŸœ๏ผŒๆ‰งๅ‹ค็š„ๅง‘ๅจ˜่ฟœ่ฟœ็š„ๅ‘Š่ฏ‰ๆˆ‘๏ผŒ ่ฟ™้‡Œ่ฆไผ‘ๆฏไบ†๏ผŒๅˆฐๆ—่พน็š„ไธ€่ˆฌๆŸœๅฐๅŠž็†... 2. ๆ™šไธŠ11:00 ๅˆฐ้š”ๅคฉไธŠๅˆ 8:00 ้€€ๆˆฟๅ‰๏ผŒ็ซŸ็„ถๆฒกๆœ‰็ƒญๆฐด(ๆฐดๆธฉๅคง็บฆๅชๆœ‰30 ๅบฆ) ไพ›ๅบ”ใ€‚ๆ‰“็”ต่ฏๅˆฐๆœๅŠกไธญๅฟƒ๏ผŒ่ฏด่ฆๆดพๅทฅ็จ‹ไบบๅ‘˜ๆฅๆˆฟ้‡Œๆฃ€ๆŸฅ๏ผŒๆˆ‘่ฏด็ฎ—ไบ†๏ผŒ็ˆฑไบบ ๅทฒ็ปไผ‘ๆฏใ€‚ไธๆ•ข็›ธไฟก่ฟ™ๆ˜ฏไธ‡่ฑช็š„ๆฐดๅนณใ€‚ 3. ๅ”ฏไธ€ๅฏๆ็š„ๅฐฑๆ˜ฏ๏ผŒๅฎขๆˆฟ้˜ณๅฐ็œ‹ๅ‡บ็š„ๆตทๆ™ฏๆ™ฏ่ง‚