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"Unique experience. Very clean."

"Close to transport and has good facilities."

"All staffs are very professional. Their manners and services are professional. Their garden is large, well designed and well maintained "

"great hotel very special location"

"Japanese style room was really large, very comfortable and clean. Beautiful view of the valley. Staff were friendly. The onsen was uncrowded and clean, very peaceful in the forest. Breakfast was a bit chaotic but the staff did their best to keep it flowing. The lobby bar has good cocktails and a professional bartender. Overall definitely recommend as a “home base” for the Hakone round course/freepass. "

"Beautiful hotel! Staff was very attentive and accommodating! Food was perfect; the breakfast buffet had everything you could ever want and it was all delicious! The dinners were excellent and memorable! Overall, could not have been better!"

"It's a great hotel. Our room had a private hot spring tub with a view of the river. Convenient location with short walk to tram which connects to "Ropeway" cable cars. The restaurant is excellent."

"Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone."

"Very nice japanese style room and private onsen is worth it"