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"A little dated but great hotel"

"The staff and service is second to none! "

"Wonderful hotel, service, location, everything!"

"Great place to stay"

"Clean room…great staff"

"Great oasis in the mountains with great service and food "

"Very friendly"

"Great staff"

"The staff were so helpful here. The place has character and the location is amazing close to the chairlift and can see the mountain from the room. The room has everything we needed and loved the onsen. Breakfast was typical Japanese style but as a buffet so could help yourself and you could ski straight into the warm room to leave our equipment. "

"信州北部の山行拠点として、宿泊しました。部屋は清潔で、エアコンも新しく快適に過ごす事が出来ました。24時間シャワー可も助かりました。シンプルに宿泊したい場合には最適だと思います。 ペンションが多数立ち並ぶエリアで周囲の道路がやや狭く、コンビニ・スーパーは少し離れているのでそこだけ注意は必要です。"

"Lovely, great location, friendly staff"

"Excellent service, clean room, good facilities and lovely location."

"good location with good service."

"The rooms are specious and very nice, good breakfast and service "

"Although the property is not exactly updated, it was incredibly clean and the staff were so friendly and helpful. It’s located right in front of the beginners lift and was close proximity to the ski school and shuttle pick up. I would definitely stay here again in the future. "

"I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!"

"New hotel, comfortable rooms and good service with shuttle bus"

"Staff was amazing lovely stay and very clean "

"The place was cosy and the host was so very helpful with transport to grocery shopping and station, & lift passes. The small house had all the facilities you need and was toasty. "

"This hotel is a giant log house, situated in a beautiful street of similar buildings. Nothing beats waking up to fresh snow falling outside your window (massive glass windows) and sipping on a hot cup of tea. The room was very cosy and comfortable! I had the best sleeps here. After a hard day of snow boarding, coming back to just sit in front of the fire, watch the snow fall, have a bath or have drinks with friends in the common area was absolutely amazing!! Wish I never had to leave! 10/10!!!! "