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"The room is spacious and offers a beautiful view of the lake. The customer service is attentive and thoughtful. As for the meals, there is an impressive variety of dishes, most of which are delicious—especially the botan shrimp, yellowtail, and the steamed egg custard with nodoguro. In addition, the breakfast exceeded my expectations and was the best I’ve had across my past ten ryokan stays. You can tell the differences through their careful selections of food ingredients. Excellent "

"A great local hospitality experience of onsen, buffet food and a fun play room which catered well for the family (all in a beautiful location)."

"Not bad "

"Thoroughly enjoyed our stay here. Room was fantastic and the private onsen terrific. Set dinner experience was great too and they were able to cater for my wife’s gluten allergy, which some other ryokans we checked would not. Staff were great too!"

"Big clean room"

"Very kindly staff and good service."

"Our room was amazing. We loved having our private onsen, and took every opportunity to use it to relax and rejuvenate our bodies. Both of us felt very taken care of, and it was the highlight of our Japan trip. It was nice to be able to slow down and recuperate. That being said. If you have an allergy to a certain food, make sure you let them know in advance so they can prepare your breakfast properly (they start preparing breakfast the day before, so if you didn't tell them in advance, they can't change it). "

"The staff were fantastic!! They went above and beyond and exceeded our expectations. Traditional Japanese breakfast was very good and the outdoor onsen was a nice experience "

"Great place to stay near the train station. The staff were nice and there are a lot of free amenities offered. It was quiet, we could not hear any street traffic. Would recommend this hotel. Only recommendation is the clothes dryers didn’t really dry. Dried for 1.5 hours and they were still wet. Maybe this is just Japanese dryers?"