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"Hotel is located next to hot springs great for onsen goers as it is in the same building. Breakfast had a huge variety. Room a bit noisy as we had one facing the main entrance "

"Loved the hospitality given once we got down from the cab. The kaiseki dinner was awesome. Enjoyed the both as there were variety of baths to soothe different ailments. Best of all, the products you have used at the hotel can be purchased from the shop. At least I get to try out before buying. Will definitely visit there again."

"We loved our room, and the onsen and the breakfast. "

"Luxuriously appointed hotel. Slightly aged but still well-maintained. The room felt decadently large after all the cramped rooms in the cities. Quite a few of the staff are able to speak decent English and there are Chinese speakers as well. The lake view is gorgeous and we were able to enjoy the nightly fireworks without braving the cold weather. The buffet breakfast and dinner had a good spread and is about the same every day. Have to say that the shower in the room is better than the ones in the onsen which are prone to have sudden fits of differing water temperature. But we are there for the onsen after all. "

"Amazing stay! Wonderful food, service and overall wonderful traditional Japanese hot spring experience. Hotel shuttle is also super continent, highly recommended!"

"The hotel is at the beginning of the town. It is across from the bus terminal to get to the station or Date Jidaimura. It's actually a 5 min walk to a 7-11 but can't tell from there. The workers will always willing to help with calling cabs. Compassionate when I had my 10 yr old daughter and they let me add her to my reservation for around 5000 yen with my 12 yr old son and did NOT charge us 17000 yen like a nearby hotel did. Enjoyed the onsen. Iron, salt, sulfur, etc baths. I love the outside one."

"Great location right across the street from bus terminal. Walking distance to everything of not"

"Open air onsen was fantastic. Hotel was right by the foot onsen trail. Hotel staff were friendly and helpful. Food was delicious. Front desk staff spoke english well."

"Quiet hotel which is far from toya station. Need to take bus from toya station to toyako onsen bus terminal and another bus to hotel. Room is big (quadruple room) and faces lake toya. Upon check out, receptionist recommended walking to toyako onsen bus terminal but due to heavy snow we were stranded halfway and has to take a taxi to toya station about 10 minutes away for 26000 yen. Lake toya is beautiful but unfortunately we booked the wrong hotel."