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Clean spacipus rooms

Outstanding. First quality for everything they use. For starters, an $1800 Jura coffee maker in our room, and I tell you, the best cup of coffee I ever made for myself! They spared no expense in materials, furniture, linens, chefs, door men. For location, if you're a souk shopper, this is ground zero! My longtime jeweler and tailor are now just a short 300feet away. And such a treat with free valet parking in this location too. Their rooftop bar/lounge/dining is impeccably decorated, not...

Excellent. Comfortable and quiet. Great value for price.

Very nice hotel and everything perfect

The service was the best I ever had!

It’s good bless but service soo bad maybe Because the Hotels it’s fully booked

We have been coming to the Ritz for little mini breaks when we don't have enough time to go anywhere further away. It was the Eid Al-Adha holiday, and the hotel was fully booked. We were offered a cold towel and a delicious fruit drink at check-in, personally shown to our room by the wonderful Margarita (thank you!). We spent a near perfect 3 days and nights just laying around, swimming in and enjoying the temperature controlled (lovely cool water), shimmery, huge pool and ordering delicious...

Great!

Have stayed here when it was Kempinski. Now under a new management and name, this hotel has gone up a notch. The carpets still smell in the corridors, but the service and its staff have tremendously improved. Stay was excellent. Thankful to Jennifer at the front desk, and Anthony at concierge for their kindness and excellent help.

The hotel is excellent and represent a real five star hotel with two observations that could be improved: - Concierge and valet parking is slow most if the time there is nobody around the door. - Buffet breakfast is not so good not enough choices and not very fresh.

The check in was fast though we arrived an hour earlier. The staff on the front desk were helpful . The room was as described in Expedia. The breakfast was OK though not many options.

Very professional staff. Very clean. Nice little touches like a complimentary plate of desserts brought to my room randomly and the housekeeping even folded and organized my discarded clothing and wrapped up my electronics cables neatly with Velcro cable wraps. Breakfast and lunch buffets were good, adult beverages were somewhat expensive though.

Very good hotel for stay All stuff found friendly and

It was a wonderful staying hotel with clean , comfort and kindly pleasant staff . For sure , I will stay in this hotel next time .