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Phoenix by Centro Basic

Hotel with a 24-hour front desk, near Miniatur Wunderland

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Phoenix by Centro Basic sits in Hamburg City Center, offering travelers a comfortable base for exploring the city. Guests can connect to WiFi throughout their stay, store valuables safely at the front desk, and find assistance from the staff at any hour of the day.

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Free WiFi

Room options

Single Room

Highlights

Private bathroom
Cable channels
  • 14 sq m
  • Sleeps 1

Standard Double Room

Highlights

Private bathroom
Cable channels
  • 18 sq m
  • Sleeps 2

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includes taxes & fees
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About the neighborhood

Map
Kirchenallee 56, Hamburg, HH, 20099

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.3 km
  • Hamburger Kunsthalle - 6 min walk - 0.5 km
  • Inner Alster Lake - 9 min walk - 0.8 km
  • Jungfernstieg - 12 min walk - 1.0 km
  • Hamburg City Hall - 13 min walk - 1.2 km

Getting around

  • South Central U-Bahn - 1 min walk
  • Hamburg Central Station - 3 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Schweinske - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Subway - ‬3 min walk
  • ‪Kentucky Fried Chicken - ‬2 min walk

About this property

Phoenix by Centro Basic

Hotel near Miniatur Wunderland
Located close to Elbe Philharmonic Hall, Phoenix by Centro Basic has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • Smoke-free premises
Room features
All guestrooms at Phoenix by Centro Basic include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers
  • Cable channels and phones

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Hotel Savoy
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  • Breakfast available
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Breakfast available for a fee: EUR 8.90 per person

Conveniences

  • 24-hour front desk
  • Safe at front desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable channels

More

  • Phone

Policies

Check-in

Check-in time starts at 2:30 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately EUR 8.90 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Phoenix Centro Basic
Phoenix Centro Basic Hamburg
Phoenix Centro Basic Hotel
Phoenix Centro Basic Hotel Hamburg
Phoenix by Centro Basic Hotel
Phoenix by Centro Basic Hamburg
Phoenix by Centro Basic Hotel Hamburg

Frequently asked questions

How much is parking?

This property doesn't offer parking.

What time is check-in at Phoenix by Centro Basic?

Check-in begins at 2:30 PM.

What time is check-out at Phoenix by Centro Basic?

Check-out is at 11 AM.

Where is Phoenix by Centro Basic located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Museum of Arts and Crafts Hamburg and Miniatur Wunderland. Moenckebergstrasse and Hamburger Kunsthalle are also within 10 minutes. South Central U-Bahn is only a 2-minute walk and North Central U-Bahn is 4 minutes.

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Phoenix by Centro Basic Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 13 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlotte, Rødkærsbro, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a good hotel till small money

We stay 1 neigth and all whats perfect

6/10 Okay

Bjørn L., Denmark

Liked: Cleanliness

Hotel under renovation, closed without any notice

Hotel was closed due to renovation. No warning or reference note at the hotel door. Asked around, found another hotel by same owner next door - got a nice little room in perfect location for transport from central train station.

6/10 Okay

Graham, Edinburgh

Liked: Cleanliness, property conditions & facilities, room comfort

Not bad

Only draw back was it was further from the station than expected

2/10 Terrible

Stocki, Bielefeld

Disliked: Cleanliness, property conditions & facilities, room comfort

Lage und Ambienete

Nahe am Hauptbahnhof, Parkhaus 500 m entfernt. Leider konnte man die Nachbar im Bad hören, als wenn sie im gleichen Zimmer waren.

6/10 Okay

Michael, Amsterdam

Disliked: Staff & service, property conditions & facilities

Cheap and old, but a surprisingly good bathroom

This was a last-second booking via the wifi from the McDonalds around the corner. Cheap and nearby was paramaount and this hotel certainly delivered on both accounts. Upon entering the reception I immediately thought this was going to be a two-star rating and this was confirmed upon entering the room. However, the bathroom surprisingly exceeded all expectations, hence my overall three-star rating. The bathroom was refurbished, had a box of tissues, was clean, had extra toilet paper, had a hairdryer, and had shampoo from a normal bottle. Negatives were the worn-out carpet throughout the hotel, the state of the rest of the room, it was cold, it was noisy. The wifi was good though.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einmal und NIE wieder!!!

Der Aufenthalt in diesem Hotel war ein einziger Horror! Ich habe ein Doppelzimmer für 2 Nächte mit meiner Freundin gebucht. Bereits am Anreisetag wurde lautstark eine Baustelle im Hotel betrieben, die nicht angekündigt war! Dadurch war das ohnehin schlecht gereinigte Hotel noch verschmutzter! Am Samstag morgen wurden wir um 9 Uhr durch laute Bohrmaschinen im Hotel geweckt. Die Heizung war ausgefallen und das warme Wasser war nicht verfügbar. Das Personal war unkooperativ uneinsichtig und interessierte sich nicht für unsere Sorgen / Probleme / Beschwerden. Samstagabend gegen 19:00 Uhr wurde immer noch im Hotel lautstark renoviert, so dass wir das Hotel wechseln mussten, weil der Lärm unerträglich war!

6/10 Okay

Carsten, Virum

Disliked: Property conditions & facilities, room comfort

Juletur 2014

Hotellet valgt pga. beliggenhed. Ret slidt og dårligt vedligeholdt. Varmeanlægget brød ned og der blev meget koldt på værelset. Der er ikke mulighed for at spise morgenmad på hotellet.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

discreto

La camera era pulita, il personale è gentile, la posizione dell'albergo è ideale per muoversi in città. La struttura necessiterebbe di un restauro urgente.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hat nicht ueberzeugt

Sauberkeit kritisch. Realitaet entspricht nicht dem Preis und den dadurch erzeugten Erwartungen. Kein freundlcihes Empfangspersonal.

4/10 Poor

Christian Simonsen, Frederiksberg

Disliked: Property conditions & facilities, room comfort

God beliggenhed - Slidt - Ingen elevator

Hotellet har god beliggenhed overfor Hauptbahnhof på det lidt listige St. Georg. Hotellet er meget slidt - og svarer ikke til prisen bortset fra de 3xB'er.Der var ikke engang et tandkrus. Meget venlig betjening. Morgenmad var ikke incl. så kan ikke kommenteres. Omkringliggende P-Huse var ikke billige. Men så er det godt at Hamborg er en dejlig by !

6/10 Okay

Søren, Danmark

God beliggenhed,hurtig tjek ind

6/10 Okay

Ml, San francisco

Liked: Cleanliness, staff & service, room comfort

older station hotel

Problem with the fan noise in the bathroom and the TV. Perhaps it cost more tnhan it was worth because. It was a busy weekend. Staff offered to keep my bags until my train, which was good because I didn't understand that the lockers in the train station were only for 6hours.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Good location, however the hotel is old!

Good location, however the hotel is in need of a refurbishment, it's old and worn out, also a lift would be nice, it's hard on the arms when you have to carry your luggage up 4 flights of stairs to get t the 2nd floor.

4/10 Poor

Emil, Umeå

Disliked: Property conditions & facilities, room comfort

Väldigt nära Hauptbahn hof (Centralstationen)

Helt ok för att sova. Ingen lyx, Tjock-TV. Ingen frukost tillgänglig på hotellet. Inte den bästa trådlösa uppkopplingen. Nära till centralstationen, bara över gatan. Supergod schnitzel på Bodega Nagel bredvid hotellet!

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Sehr durchwachsen

Ich war schön öfters in Hamburg in div., Hotels, aber sorry, dass hier kann nicht mithalten. Für den schwindelerregenden Preis, den wir bezahlt haben für 2 Übernachtungen OHNE Frühstück, auf keinen Fall. Die Lage direkt am Hauptbahnhof ist super, sehr zentral, aber es gibt ein paar Hotels um die Ecke, da ist das Preis-Leistungsverhältnis besser. Das Personal war total nett und hilfsbereit. Das Hotel selber ist schon älters, alter Teppichboden, wildes Durcheinander von Bildern an den Wänden. Das Zimmer war klein, die Betten sauber, aber im Bad ließ sich die Duschkabine nicht schließen und das Wasser kam aus den Rohren unten am Waschbecken wieder raus. Wenn ich die Wahl für ein anderes Hotel habe, komme ich leider nicht wieder und würde es auch nicht weiter empfehlen.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Hamburg museums visit

excellent museums nearby and easy to walk to the port areas.

4/10 Poor

Himdad

Liked: Property conditions & facilities
Disliked: Staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort