Suites Hamburg City

Hotel with a fitness center, near Miniatur Wunderland

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November 2024

Photo gallery for Suites Hamburg City

Terrace/patio
Minibar, in-room safe, desk, blackout drapes
Snack bar
Separate tub and shower, hair dryer, towels
Minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Room options

Similar properties

About the neighborhood

Map
Luebeckertordamm 2, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 4 min drive
  • Miniatur Wunderland - 5 min drive
  • Elbe Philharmonic Hall - 5 min drive
  • Hamburg Cruise Center - 5 min drive
  • Reeperbahn - 7 min drive

Getting around

  • Lohmuhlenstrasse U-Bahn - 1 min walk
  • Hamburg Central Station - 14 min walk
  • Hamburg Airport (HAM) - 14 min drive

Restaurants

  • ‪Slut Club - ‬7 min walk
  • ‪Pars Restaurant Hamburg - ‬2 min walk
  • ‪Café Türkis - ‬5 min walk
  • ‪La Famiglia - ‬7 min walk
  • ‪Pho Duc - ‬2 min walk

About this property

Suites Hamburg City

Hotel located in Hamburg-Mitte
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Suites Hamburg City. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • Coffee/tea in the lobby, a 24-hour front desk, and multilingual staff
  • An elevator, a TV in the lobby, and luggage storage
Room features
All 185 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with separate tubs/showers and hair dryers
  • LCD TVs with satellite channels
  • Microwaves, coffee/tea makers, and daily housekeeping

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge), Free wired Internet

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily: EUR 18.00 for adults and EUR 8 for children
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 8 for children
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Suite Novotel Hamburg City
Suite Novotel Hotel Hamburg City
Suite Novotel Hamburg City Hotel Hamburg
Suitehotel Hamburg
Novotel Suites Hamburg City Hotel
Novotel Suites Hamburg City
Suites Hamburg City Hotel
Suites Hamburg City Hamburg
Novotel Suites Hamburg City
Suites Hamburg City Hotel Hamburg

Frequently asked questions

Is Suites Hamburg City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Suites Hamburg City?

Self parking is available for EUR 19 per night.

What time is check-in at Suites Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Suites Hamburg City?

Check-out is at noon.

Where is Suites Hamburg City located?

Located in Hamburg-Mitte, this hotel is 0.6 mi (0.9 km) from Alster Lakes and within 3 mi (5 km) of Miniatur Wunderland and Elbe Philharmonic Hall. Reeperbahn is 2.6 mi (4.2 km) away. Lohmuhlenstrasse U-Bahn is only a 2-minute walk and Berliner Tor Station is 7 minutes.

Suites Hamburg City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 255 out of 1000 reviews" "
Rating 8 - Good. 522 out of 1000 reviews" "
Rating 6 - Okay. 173 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus, Mission

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice

4/10 Poor

Jian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
One of the staff’s attitude towards customers is just unacceptable

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022

4/10 Poor

STEVE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Deceipt advertising! I pay L50 extra each night for suite with Novotel standard. My bed was on floor and sofa really OLD CHEAP mattress with OLD disgusting pillow. TV was on wall next to nasty sofa and bed so could not be viewed I stay with ACCOR in Zurich two monts earlier, Adelaide 8 years before Germay and Brussels also 20 years before. Always hi regard but now vow to never return!
Stayed 6 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Trang

Traveled with family
Liked: Cleanliness, staff & service, amenities
The washroom/toilet set up is bad.
Stayed 2 nights in Jul 2022

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and polite. Hotel was very clean and provided a bright sitting area for breakfast and lounging.
Stayed 2 nights in Jun 2022

8/10 Good

Peter, Abuja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness, ease of getting around Hamburg, central location and early/late checkin/checkout.
Stayed 1 night in Jun 2022

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was ok. Just felt that they restrict one bottle of water for three guests for the entire stay was not good.
Stayed 2 nights in Jun 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a fantastic location
I’ve stayed here before. Great location for U-Bahn and Central Station. Also for the shopping areas, bars, cafes and restaurants, the lakes.... Very friendly and helpful staff. Very large rooms with bath & shower, television, kettle, fridge & microwave. Very clean and comfortable, quiet and great views for the 15th floor
Stayed 1 night in Feb 2022

10/10 Excellent

Hye Yun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Soren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Thomas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2019

6/10 Okay

Ali

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

naftali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
We got very friendly staff at the reception. The family room was 👌 perfect and definitely looking forward to coming back again. Thanks Novotel Suites Hamburg
Stayed 3 nights in Jul 2019

8/10 Good

BB, UK

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a blistering hot summer and the air conditioning was working very well. We had a fridge in the room which was working very well. Family room was very spacious and the tube station (U) was next to the hotel. Basic Gym room (poor) but there is a lake nearby. I went fro a run around this on most day-10mt walk from the hotel and 1 round is about 9km-excellent. Did not have breakfast, no food in the evening. There are plenty of breakfast as well as evening dine out options nearby. Walked back to the train station-12 minutes only. I will go back.
Stayed 3 nights in Jul 2019

8/10 Good

Rajkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for family stay. Very good location.
Best service and stay experience here. I would be happy to refer this location. Our room was well kept when we arrived. Very near to central station.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. The rooms are spacious and cater for all needs.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019