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TORTUE HAMBURG

Hotel with 3 restaurants, near Miniatur Wunderland

Choose dates to view prices

Photo gallery for TORTUE HAMBURG

3 restaurants, French cuisine
Double Room Grande | Premium bedding, down comforters, free minibar, in-room safe
Room amenity
Terrace/patio
Lobby
TORTUE HAMBURG, in Hamburg City Center, is steps from City Hall and Miniatur Wunderland. Relax on the terrace, enjoy French cuisine at three restaurants, or try creative cocktails at five bars throughout the property.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available
The current price is AED 782
AED 878 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Petite

Double Room Petite | Premium bedding, down comforters, free minibar, in-room safe

Double Room Petite

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Classique

Double Room Classique | Premium bedding, down comforters, free minibar, in-room safe

Double Room Classique

9.8 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Grande

Double Room Grande | Premium bedding, down comforters, free minibar, in-room safe

Double Room Grande

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite | Premium bedding, down comforters, free minibar, in-room safe

Petite Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Apartment | Premium bedding, down comforters, free minibar, in-room safe

Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bathtub and shower
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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8.2 out of 10, Very Good, 840 reviews
The price is AED 295
AED 316 total
includes taxes & fees
23 Nov - 24 Nov
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About the neighborhood

Map
Stadthausbrücke 10, Hamburg, 20355

What's nearby

  • Hamburg City Hall - 6 min walk - 0.5 km
  • Miniatur Wunderland - 13 min walk - 1.1 km
  • St. Pauli Piers - 15 min walk - 1.3 km
  • Elbe Philharmonic Hall - 16 min walk - 1.3 km
  • Reeperbahn - 16 min walk - 1.4 km

Getting around

  • Stadthausbrücke S-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬1 min walk
  • ‪Peter Pane - ‬2 min walk
  • ‪L‘Osteria - ‬3 min walk
  • ‪Kimchi Guys - ‬2 min walk
  • ‪Atelier F - ‬3 min walk

About this property

TORTUE HAMBURG

Boutique hotel near Miniatur Wunderland
Close to Elbe Philharmonic Hall and St. Pauli Piers, TORTUE HAMBURG provides a terrace, dry cleaning/laundry services, and 5 bars. Be sure to enjoy French cuisine at one of the 3 on-site restaurants. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and access to a nearby health club
  • Tour/ticket assistance, meeting rooms, and an elevator
  • A front-desk safe, concierge services, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 128 rooms include comforts such as premium bedding and air conditioning, as well as perks like free stocked minibars and bathrobes.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Exterior

Steigenberger Hotel Hamburg

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  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,036 reviews
The price is AED 705
AED 754 total
includes taxes & fees
16 Nov - 17 Nov
Steigenberger Hotel Hamburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 45 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; EUR 59 for adults and EUR 19 for children
  • 3 restaurants
  • 5 bars/lounges
  • Snack bar/deli

Restaurants on site

  • bar noir
  • brasserie
  • chez l'ami
  • jardin TORTUE
  • JIN-GUI

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 59 for adults and EUR 19 for children
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg

Frequently asked questions

Is TORTUE HAMBURG pet-friendly?

Yes, TORTUE HAMBURG allows dogs (limit 1 total). There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at TORTUE HAMBURG?

Valet parking is available for EUR 45 per day.

What time is check-in at TORTUE HAMBURG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at TORTUE HAMBURG?

Check-out is at noon.

Where is TORTUE HAMBURG located?

Located in Hamburg City Center, this boutique hotel is within a 15-minute walk of Neuer Wall, Hamburg City Hall, and Miniatur Wunderland. St. Pauli Piers and Reeperbahn are also within 1 mi (2 km). Stadthausbrücke S-Bahn and Rodingsmarkt U-Bahn are within a 5-minute walk.

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Reviews

TORTUE HAMBURG Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 440 out of 545 reviews
Rating 8 - Good. 81 out of 545 reviews
Rating 6 - Okay. 14 out of 545 reviews
Rating 4 - Poor. 3 out of 545 reviews
Rating 2 - Terrible. 7 out of 545 reviews

Reviews

10/10 Excellent

OLIVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Roger Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tortue is a fabulous hotel with top end bars and restaurants within.
Stayed 3 nights in Oct 2025

8/10 Good

James Richards

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the valet parking. Hotel is modern and staff were accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel, perfect location. Breakfast super great !!
Stayed 1 night in Apr 2025

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service all around - happy to come back to Tortue in Hamburg
Stayed 1 night in May 2025

10/10 Excellent

or

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jun 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure luxury!

How do you explain how pure luxury feels. That is how the hotel was from start to finish. Everything smooth from check in to check out. The staff were so polite and welcoming, always a hello or goodbye! What an experience. I have a hotel for life in Hamburg now.
Stayed 1 night in Jul 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel- lovely rooms decorated with sophistication and high ceilings. Service was impeccable also in the Brasserie and Petit Tortue restaurants. Well situated for shopping and seeing the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Petra

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel amazing breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
I like breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Stig Birk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my business purpose. I know it sounds strange, but: It is the best shower in any of the many hotels I visit every year
Stayed 1 night in Feb 2025

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again - excellent stay. Best hotel in Hamburg.
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at a wonderful hotel with the best staf

Everyone in the staff was always super kind and very serviceminded.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the apartment and found it perfect with many good options and shopping nearby. Will definitely stay again when in Hamburg and highly recommend.

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went over and above helping us figure out rental car replacement issues - they were great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in the center of Hamburg

Nice hotel in the center of Hamburg. Excellent service and beautiful rooms. Breakfast is really good as well
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Stayed 1 night in Apr 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow - we love it…. <3

Best of the best - Tortue offers a unique and close to all the best of Hamburg experience We would recommend everyone to stay at this lovely hotel, staf is amazing & will gesture you a pleasent stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Agathe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Warm and cosy place ! Amazing staff!
Stayed 1 night in Jan 2024

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High service level from experienced staff

Excellent service level alltrough check in to the check out. High service level from experienced staff in the brasserie restuarant and exellent breakfast offer. One of the best high level hotel offers in Hamburg at the moment.
Stayed 2 nights in Jan 2023