Find hotels near Hampton Roads Iceplex, Yorktown from AED 232

"There’s a certain expectation that comes when staying at a Marriott I have stayed Marriott hotels and never came across one that was so disgusting Our room was filthy. Could not use Shower had to clean it ourselves because it was dirty General overall appearance of property was not maintained. Severely understaffed only one person manning the desk and wasn’t even at the desk was sitting and talking with other people Employees dressed in street clothes so I had no idea who was giving me information and if they actually work there. Person at front desk was in lobby with a baseball bat swinging it around. My check in was bad and was difficult. Later in the evening I could not use the television when I called the front desk I was told that I would have to just deal with it or switch rooms It was after 10 PM and I could not switch rooms. I said there has got to be a way to fix this. Maybe it just needs new batteries. The front desk clerk said oh well maybe and I expected someone to bring me a new remote as that’s the level of service that I expect but I was told that I had to go to the front desk to pick up which meant getting dressed and coming down and the front desk clerk was too busy chatting with either friends or employees could not tell because everyone was in street clothes. We could not use the pool as it was filthy with hair, floating, and oil slicks and had not been serviced since a year before. If this is the Marriott Bonvoy, I will never stay with you again"

"It was a wonderful stay, and I’d like to sincerely thank the manager and Norma for their exceptional help. I had misplaced my wedding ring and a bracelet, and they went above and beyond to locate them. I truly appreciate their honesty and kindness."

"My suite was great! It was clean and spacious. I had a comfy stay."

"YES"

" Beware of parking your vehicle. The hotel gives you a parking pass but takes none of your vehicle info. If your parking tag is not clearly visible on the dash you get towed as I did at a cost of $180. even though I was in a Marriott designated spot. the hotel has no contact with the towing Co. Taking a min. for a cursory look would have identified my parking tag. Ruined our entire stay as we first thought the car was stolen. "

"No complaints from me about my stay. It was very pleasant"

"The hotel was beautiful. I stay in the area often this has been the best so far. Clean and quiet."

"my tub wasn't the cleanest also my door was loud to close very different from my other room the kitchen staff was excellent food was great the lady at the front desk was short when i checked out cause i previously complained about the dog being in the breakfast room"

"It was horrible. We was the last room next to an outside door that slammed closed ALL NIGHT LONG EVERY 3 TO 4 MINUTES. And the toilet ran all night long. Finally at 4am I stop trying to sleep and left."