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20 Hotel and Apartment

3.5 star property
Art Deco hotel with a 24-hour front desk and a restaurant

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Photo gallery for 20 Hotel and Apartment

Junior Double Room, Balcony | 1 bedroom, free minibar items, in-room safe, desk
Room amenity
Reception
Reception
Shower, free toiletries, bathrobes, slippers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

1 bedroom, free minibar items, in-room safe, desk

Superior Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Room

Royal Room | 1 bedroom, free minibar items, in-room safe, desk

Royal Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, free minibar items, in-room safe, desk

Family Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Balcony

Junior Double Room, Balcony | 1 bedroom, free minibar items, in-room safe, desk

Junior Double Room, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, City View

Junior Suite, City View | 1 bedroom, free minibar items, in-room safe, desk

Junior Suite, City View

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
93A Doi Can, Ba Dinh, Hanoi, Hanoi, 100000

What's nearby

  • Ho Chi Minh Mausoleum - 8 min walk - 0.7 km
  • West Lake - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 3 min drive - 2.3 km
  • Hoan Kiem Lake - 4 min drive - 2.6 km
  • Hanoi Old Town Night Market - 4 min drive - 2.6 km

Getting around

  • Hanoi Railway Station - 8 min drive
  • Noi Bai Intl. Airport (HAN) - 35 min drive

Restaurants

  • ‪Đại Yên - Tào Phớ & Sữa Đậu Nành - ‬3 min walk
  • ‪Bánh Cuốn Nóng Gia Truyền - Đội Cấn - ‬1 min walk
  • ‪Yên Cafe 22/36 Giang Van Minh - ‬2 min walk
  • ‪Bún Cá Hải Phòng - Đội Cấn - ‬1 min walk
  • ‪Chè Thái Lan - ‬1 min walk

About this property

20 Hotel and Apartment

Hotel near Ho Chi Minh Mausoleum
At 20 Hotel and Apartment, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy perks such as:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • A 24-hour front desk, a front-desk safe, and a banquet hall
  • Concierge services, luggage storage, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 57 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 24-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height bed
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 200000 (one-way), (from 1 to 17 years old)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

20 Hotel Apartment
20 Hotel and Apartment Hotel
20 Hotel and Apartment Hanoi
20 Hotel and Apartment Hotel Hanoi

Frequently asked questions

Is 20 Hotel and Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at 20 Hotel and Apartment?

Motorcycle parking only.

What time is check-in at 20 Hotel and Apartment?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at 20 Hotel and Apartment?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does 20 Hotel and Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 500000 per vehicle applies.

Where is 20 Hotel and Apartment located?

Located in Ba Dinh, this hotel is within a 15-minute walk of Ho Chi Minh Museum and Ho Chi Minh Mausoleum. Hoan Kiem Lake is 1.8 mi (2.9 km) away. Hanoi Railway Station is 28 minutes by foot.

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20 Hotel and Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 55 reviews
Rating 8 - Good. 17 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with amazing service

We had a lovely stay at this hotel. The whole hotel is clean and the rooms are very comfortable. But the best thing is the lovely staff giving excellent service and making sure you get the best out of Hanoi!
Stayed 6 nights in Feb 2025

8/10 Good

Kush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent stay

Close to shops and friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Gerald, Kern Che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great area if you’re looking to explore the west side of Hanoi. While it’s slightly away from the Old Quarter, this area offers plenty of food options and is relatively close to Lotte West Lake.
Stayed 5 nights in Feb 2025

8/10 Good

Sunderam

Liked: Cleanliness, staff & service, amenities
Amazing property good staff. Fantastic hospitality
Stayed 2 nights in Aug 2024

10/10 Excellent

Lily Hue

the buffet
Stayed 2 nights in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort

Very friendly

Very friendly staff at the hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful!
Stayed 5 nights in Nov 2022

8/10 Good

Akira

Liked: Staff & service, property conditions & facilities
Good price good place.
Stayed 2 nights in May 2023

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big bed, nice
Stayed 13 nights in May 2024

10/10 Excellent

Wong

Liked: Amenities, property conditions & facilities
This room is big and comfortable
Stayed 10 nights in Jan 2024

6/10 Okay

Jonas

Liked: Staff & service
The accommodation is centrally located. The staff is really very nice. All in all, the hotel and the rooms are quite worn out and not always particularly clean. It is functional and absolutely fine for 2–3 nights. The included breakfast is sufficient for a good start to the day. The gym you see in the pictures no longer exists. Only the old, discarded equipment remains on the rooftop.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Was comfortable and clean
Stayed 4 nights in Jul 2023

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities
shower bathroom leaks water everywhere
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem in Hanoi!

Very friendly staff with a nice, modern cafe on the first floor. Clean, quiet room with great amenities!
Stayed 4 nights in Sep 2022

6/10 Okay

Raihan Binti

Disliked: Cleanliness, property conditions & facilities, room comfort
It was just okay.
Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 5 nights in Feb 2025

10/10 Excellent

Lu Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.The only negative thing is that the walls are not really sound proof. I can hear everything from the room besides mine. Food is delicious. The staffs are friendly and overall it is a really nice place.
Stayed 7 nights in May 2024

10/10 Excellent

Lily Hue

hot water in the shower not very long
Stayed 3 nights in Dec 2024

10/10 Excellent

chendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gem of a place. beautiful room quite large for the price busy location- you have to learn how to cross roads here! The staff are kind and courteous and always welcoming. Housekeeping was fantastic. Such nice people....
Stayed 8 nights in Jan 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was walkable to the one pillar pagoda and other things we needed to get to. Also, the price was really good. The staff was accommodating and excellent. The rooms have some wear but overall in good shape and they clean the rooms well. The walls aren’t very sound proof so you can hear loud talking and crying kids next door but normal volume conversations aren’t noticeable. Because no one is really out past 11pm it is quiet after that. I would stay here again.
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not good

Very friendly and kind staff but the hotel is run down. The location wasn't great, king bed (2 twin beds together) not comfortable at all, every time I took a shower the water would go all over the bathroom floor and the AC would not blow cold... Strong cigarette smell inside the room during my 2 night stay and the gym has no equipment. Would not go back or recommend
Stayed 2 nights in Mar 2023

6/10 Okay

Signe

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

In need fo some TLC. More of a backpackers hostel than a hotel. But the staff were wonderful and did their best under the circumstances.
Stayed 3 nights in Mar 2025

10/10 Excellent

PILAR

Stayed 4 nights in Mar 2025