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Babylon Grand Hotel & Spa

4.0 star property
Travelers find tranquility through rejuvenating spa treatments at this lakeside hotel, while parents appreciate the convenient babysitting services available

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Babylon Grand Hotel & Spa near Hoan Kiem Lake offers a peaceful retreat with massages, facials, free in-room WiFi, and babysitting services. Enjoy the bar, restaurant, and business center, blending relaxation with productivity.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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About this property

Babylon Grand Hotel & Spa

  • Upscale hotel near West Lake
  • Ho Chi Minh Mausoleum and Hanoi Old Town Night Market are located near Babylon Grand Hotel & Spa, which provides dry cleaning/laundry services, a bar, and a business center. Treat yourself to spa services, such as a body wrap, a massage, or a manicure/pedicure. Free in-room WiFi is available to all guests, along with free babysitting and a restaurant.
  • Other perks at this hotel include:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), massage treatment rooms, and tour/ticket assistance
    • A 24-hour front desk, concierge services, and 1 meeting room
  • Room features
  • All 51 rooms include comforts such as fireplaces and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • 40-inch LCD TVs with premium channels and DVD players
    • Electric kettles, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for VND 400000.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 460000 per vehicle (one-way)
  • Rollaway bed fee: VND 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Babylon Grand Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Babylon Grand Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Babylon Grand Hotel & Spa?

Check-out is at noon.

Does Babylon Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 460000 per vehicle applies.

Where is Babylon Grand Hotel & Spa located?

Located in Ba Dinh, this hotel is within 1 mi (2 km) of West Lake, Hoan Kiem Lake, and Hanoi Old Town Night Market. Cua Bac Church and Hang Dau Water Tower are also within 10 minutes. Hanoi Long Bien Station is 13 minutes by foot and Hanoi Railway Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 15 out of 35 reviews
Rating 8 - Good. 12 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 4 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Great service, good breakfast excellent place to stay. We would stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Air conditioning was great, room clean and quiet at night. Breakfast was very good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really good and helpful.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alex

Ery good room, very good staff
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Amit

Disliked: Amenities, property conditions & facilities
The water from the shower leaked into rest of the bathroom and even into the bedroom area. On my final night there seemed to be water leak from another room. Staff was polite and helpful. Spa area was not very different from the roadside spas/message parlors. The massage itself was very good. This should be classified as a 3-star, not a 4-star hotel.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Hiroto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind and room is clean.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good
Stayed 1 night in Sep 2025
Verified

8/10 Good

harold

Liked: Cleanliness, property conditions & facilities
Okay
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff is where this place shines! Extremely kind, helpful and courteous. Breakfast was also really nice!
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Marine

Disliked: Cleanliness, property conditions & facilities
Hotel qui devait au top dans les annees 90 . Il a besoin dun bon coup de renovation .
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

HIROKAZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
値段の割に良かったです。 何より従業員の方がとても親切でした。
Stayed 4 nights in Nov 2022
Verified

8/10 Good

MRT

Liked: Cleanliness, staff & service, amenities
設備が古めなものの何の問題もなく、加えてスタッフが柔軟に対応してくれて快適でした。エアポートバス乗り場や旧市街も徒歩圏内なので観光拠点としてはとても便利でした。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a stop over hotel for the night between air flights. Everything was fine but the internet is weak.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Altstadt-Nähe; hat alles, was man braucht. Frühstück sehr okay, Preis-Leistungsverhältnis super.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice hotel in a great location.
Stayed 1 night in May 2018
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Disappointing

I stayed here with a tour group twice. Location is out of the main tourist area. I found the staff to be less than helpful, which is unusual, and the restaurant food was very average which meant walking for dinner rather than being able to eat in the hotel. Lack of a bar or just anywhere to sit and chill was also disappointing given the limited stopover time we had.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klasse Hotel

Auch wenn es nicht im old quarter von hanoi ist empfehlenswert. Gerade um das Hotel rum gibt es sehr vietnamesische Möglichkeiten zum Essen.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, spacious and good location.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

William H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at a great location.

Great room with comfortable (but squeeky) bed, large fridge, seating area & jetted tub. Great included breakfast. We stayed here after our Intrepid tour ended here and we were able to stay in the same upgraded room. Breakfast was great and within walking district to the old city. Front desk personel were very friendly and booked us massages at an outside spa where we paid only 1 way cab fare. The spa paid the other way. Only down side was leaking bathroom ceiling but drips went to the tub and cleaning crew didn't seem too concered about it so neither were we. Would stay here again.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for a local area. Helpful staff.
Verified

10/10 Excellent

Joe L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Hanoi.

Actually we stayed in the May de Ville City Center, a sisterhotel to the#2. They got together and realized I had booked the wrong hotel for my tour. It was a great experience.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with friendly service

Hotel offers good standard with AC and tea/coffee maker, very clean and friendly staff. The location is about 15 minutes away from old town and the main sights. Hotel offers reliable airport pick up for USD 20 per car. Breakfast is rich, large variety and is good.
Verified

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi

I was here for a week and the staff were very friendly and accommodating. It was a clean hotel.
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel, close to old quarter

Staff are very helpful, comfortable beds & good showers. Great breakfasts & close to several main sights in the old quarter. Rooms are very clean when you arrive, but not well cleaned during the stay.
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles in allem ein sehr schönes Hotel

Hotel macht einen sehr guten Eindruck, wenn man anreist. Das Personal ist sehr freundlich und zuvorkommend. Einziger Nachteil ist, dass das Frühstück in der Lobby serviert wird. Das Hotel ist nicht weit vom Stadtzentrum entfernt.