Charm House and Cafe

3.0 star property
Hanoi's vibrant culture comes alive through welcoming staff and thoughtful amenities including a convenient grocery store for travelers' essentials

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Charm House and Cafe offers genuine Vietnamese hospitality with a daily manager's reception for local insights. Near Hoan Kiem Lake, guests start their day with continental breakfast, relax in the coffee shop/cafe, or catch up on news in the TV lounge.

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

About this property

Charm House and Cafe

  • Hotel near Hoan Kiem Lake
  • Take advantage of free continental breakfast, a grocery/convenience store, and a free daily manager's reception at Charm House and Cafe. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and multilingual staff
    • A TV in the lobby, an elevator, and a water dispenser
    • A porter/bellhop, a front-desk safe, and coffee/tea in the lobby
  • Room features
  • All guestrooms at Charm House and Cafe have comforts such as air conditioning, as well as amenities like free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Refrigerators and daily housekeeping

Similar properties

Policies

Check-in

Check-in time starts at 12:30 PM

Early check-in subject to availability

Early check-in fee: VND 200000

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: VND 200000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7 AM - 10:30 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: VND 1000000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 200000 per person (one-way)
  • Pet deposit: VND 1000000 per stay
  • Early check-in fee: VND 200000 (subject to availability)
  • Late check-out fee: VND 200000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Charm House and Cafe pet-friendly?

Yes, pets are allowed at this property. There's a deposit of VND 1000000 per stay.

How much is parking?

Charm House and Cafe doesn't offer parking.

What time is check-in at Charm House and Cafe?

Check-in begins at 12:30 PM. Early check-in is available for a fee of VND 200000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Charm House and Cafe?

Check-out is at noon. Late check-out is available for VND 200000 (subject to availability).

Does Charm House and Cafe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–11:30 PM on request. A fee of VND 200000 per person applies.

Where is Charm House and Cafe located?

Located in Cau Giay, this hotel is within 2 mi (3 km) of Vincom Tran Duy Hung, Hanoi National University, and Vietnam National Convention Center. US Embassy and Hanoi Museum are also within 2 mi (3 km).

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