Dal Vostro Hotel & Spa

Property class: 4

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Located close to Ngoc Son Temple and Hoan Kiem Lake, Dal Vostro Hotel & Spa provides a free daily manager's reception, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna, and indulge in reflexology, a Thai massage, or a facial. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a hair salon and dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Room

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Dalvostro Suite

Room

Dalvostro Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Room

Family Room

7.0 out of 10
Good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, Balcony

Room

Executive Room, Balcony

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Room

Junior Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Dal Vostro Hotel & Spa is near the airport and on a lake. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, while Imperial Citadel of Thang Long is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
12 Bao Khanh, Hoan Kiem, Hanoi

What's nearby

  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    2 min walk - 0.2 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    5 min walk - 0.5 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    5 min walk - 0.5 km
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.5 km
  • A classical building with white columns and yellow accents, featuring ornate decorations and a balcony with a balustrade.
    Hanoi Opera House
    15 min walk - 1.3 km

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Railway Station
    20 min walk
  • Noi Bai Intl. Airport (HAN)
    45 min drive

Restaurants

  • Bánh Cuốn 14 Bảo Khánh
    1 min walk
  • Gau Coffee & Bakery
    4 min walk
  • Polite & Co
    1 min walk
  • Solasta Restaurant & Bar
    1 min walk
  • Sol Sky Bar
    1 min walk

About this property

Dal Vostro Hotel & Spa

  • Upscale hotel near Hoan Kiem Lake
  • Located close to Ngoc Son Temple and Thang Long Water Puppet Theatre, Dal Vostro Hotel & Spa provides a free daily manager's reception, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna, and indulge in reflexology, a Thai massage, or a facial. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.
  • You'll also find perks like:
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Express check-out, express check-in, and massage treatment rooms
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Dal Vostro Hotel & Spa have comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and pillow menus.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
    • Bathrooms with showers and free toiletries
    • 45-inch flat-screen TVs with Netflix, premium channels, and first-run movies
    • Wardrobes/closets, highchairs, and electric kettles

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Frequently asked questions

Is Dal Vostro Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Dal Vostro Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Dal Vostro Hotel & Spa?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Dal Vostro Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 500000 per room applies.

Where is Dal Vostro Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Hoan Kiem Lake, Thang Long Water Puppet Theatre, and Ngoc Son Temple. Hanoi Opera House and Hanoi War Museum are also within 1 mi (2 km). Hanoi Railway Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dal Vostro Hotel & Spa Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 195 out of 310 reviews
Rating 8 - Good. 88 out of 310 reviews
Rating 6 - Okay. 16 out of 310 reviews
Rating 4 - Poor. 4 out of 310 reviews
Rating 2 - Terrible. 7 out of 310 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, great location.

Great location near lake in old town. Friendly helpful staff. Near to some of hanois best restaurants.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in a great location with lots of shops, cafes and restaurants nearby. The staff were friendly and very welcoming. The breakfast buffet had many options and the food was good. The room was clean.
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction on road so we had to walk 2 blocks. Very kind and helpful staff.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Dal Vostro Hotel doesn't really deserve the five stars I gave it given that we had several problems with the room. The staff however was excellent and did their best to make things right - I can't ask anything more. An example is the fridged in both our rooms didn't work. I was told that that was a known issue; that the fridges are largely there to keep dust off the minibar items. Someone though came by a short while later carrying a replacement fridge. It didn't keep anything cold, but did bring it a couple degrees below room temperature. The rooms were clean and comfortable. The hotel has a great location. And again the staff were always keen to help.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and excellent staffs.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as home … enjoyed my stay
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is outstanding making us feel at home
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Staff here were extremely friendly. Excellent location for easy access to the Old Quater
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in heart of old quarter. Staff was great greeting me and welcoming to hotel. Room was clean and comfortable. Very pleasant experience
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very good value. Staff was friendly and eager to help. Very well located. Clean Facility.
Stayed 5 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Spent two nights here in December and it was a pleasant stay. Good location and friendly staff. However, this is not a 4 star-standard hotel. Should improve breakfast choice and bathroom drainage system.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Service!!

The hosts were absolutely amazing and very attentive to our needs. They went over and beyond to make sure that we were comfortable and had all of the correct information in terms of restaurants, shopping and major attractions in the area. The owner of the hotel was able to pull some strings and get us last minute seating at 1 of the top rated restaurants in the area. We were made to feel at home and would definitely stay here again😁😁
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Everyone was especially helpful. We appreciated Carrie’s suggestions and help. Thank you to the young man who walked to the puppet show to get us tickets.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
It's just a hotel room.not a resort. No spa,sauna or swimming pool. They don't clean the rooms
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty simple. not new, but it was kept very clean. The quality of the mattress and pillows was excellent and I could slept deeply. The staff is soft and gently, they can speak english well. You can't expect the view from the window. But the location is very good. Circle K and The famous pho restaurant "pho nguyen"are just around the corner. Of course Hoan kiem lake is just a stone's throw away. everything is closed.NICE.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that we only get 1 key per room. The staff was excellent. Very polite. Very prompt at bringing items to room. We accidentally booked one day shorter than we thought we did and we left everything in our rooms to go sightseeing. The staff realized we were confused and had made a mistake and meant to book one more day so they left everything in our rooms untouched and let us book the same room when we got back to the hotel after sightseeing. I am so very grateful to them for being so considerate and understanding.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

에어컨 우수합니다

룸 위생은 우수합니다. 직원들 영어는 부족... 친절하기는 합니다 조식도 만족스럽습니다
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ça fait le job mais pas exceptionnel

L’hôtel est très bien placé. Et le personnel au petit soin. L’espace famille se compose de deux chambres en bout de couloir avec une porte dans le couloir qui se ferme pour réunir les deux. Il n’y a pas de lumière de l’extérieur (une fenêtre qui donne sur un mur…). Attention, pas de piscine comme indiqué !
Stayed 6 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスが良い

フロントの方（フィリピン人の女性）がとても優しく、日本人のような高いホスピタリティを持っており、妻子がとても感動していました。 特に、GRABを使って郊外に出かけた際に、帰りの車が見つからず、途方に暮れていたのですが、その女性がわざわざハノイ市内からGRAB使って迎えに来てくれました。
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bien situé, le personnel est très gentil et aux petits soins pour nous rendre le séjour agréable. Merci à toute l’équipe pour la qualité de votre accueil, c’est très agréable.
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Goed hotel

Voor de 2e keer gekozen voor dit hotel. Geen gym aanwezig helaas maar wel alle luxe mogelijkheden. Rond HK zijn voldoende fitnessgelegenheden met een dagpas. Ontbijt is niet gratis, maar wel uitgebreid. Kamer is aan een opfrisbeurt toe. Voornamelijk de kitranden in de douche. Balkon kent een diepte van 20 cm. Voldoende km het weer even te checken voordat je buiten stapt. Vriendelijk personeel, al moest ik wel zelf medicatie ophalen toen ik hoge koorts had. Ze wezen me wel vriendelijk de weg. Ook tips over de simkaart, koop deze niet op het vliegveld. Beheersen de Engelse taal voldoende. Locatie is fantastisch. In en drukke straat, maar zonder veel autoverkeer. In het weekend is het hotel slechter bereikbaar, omdat HK lake dan een walking street is. Je moet dan wat verderop je laten oppikken door de taxi.
Stayed 20 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
冷蔵庫がまったく冷えなかった… 2階の部屋だったが、外がうるさ過ぎた。
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
部屋は狭くて、日本のアパホテルかと思いました。また、サウナやジャグジーを目当てに予約したのに、故障中とのこと。さらに、予約してクレジットカード決済をしているのに、「入金がまだ出来ていない」だと。危うく騙されるところだった。二度と泊まりません。最悪です。
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mình chọn phòng có cửa sổ nhưng thực tế là cửa sổ giả nhé, nên không thông thoáng. Tường khá mỏng nên nghe cả tiếng ngáy và tiếng nói chuyện của phòng bên cạnh. TV thì chỉ tắt mở chứ k chuyển kênh được. Nv nhanh nhẹn, nhiệt tình
Stayed 3 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
A hotel with fantastic service. At the time i stayed there they were renovating some areas, but still a good place. Very close to almost everything in the centre of Hanoi. Very good service!
Stayed 3 nights in Apr 2022