Located near Hoan Kiem Lake, Grande Collection Hotel & Spa offers a serene retreat with spa services, dry cleaning/laundry services, and free in-room WiFi. Unwind on the terrace or get assistance from the 24-hour front desk and concierge services - previous guests have praised the helpful staff.
Located in Old Quarter, a neighborhood in Hanoi, Grande Collection Hotel & Spa is near a train station and near theme parks. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
46-48, Bat Su Street, Hang Bo Ward, Hoan Kiem District, Hanoi, 100000
What's nearby
Dong Xuan Market
5 min walk - 0.5 km
Quan Chuong Gate
7 min walk - 0.6 km
Hanoi Old Town Night Market
7 min walk - 0.6 km
Hoan Kiem Lake
8 min walk - 0.7 km
St. Joseph's Cathedral of Hanoi
8 min walk - 0.7 km
Getting around
Hanoi Long Bien Station
10 min walk
Noi Bai Intl. Airport (HAN)
42 min drive
Restaurants
Lifted Coffee
1 min walk
Bún Chả Nem Cua Bể
1 min walk
Aha Cafe
1 min walk
Nê boong-ke cocktail & wine
1 min walk
Phen Coffee - Tea
1 min walk
About this property
Grande Collection Hotel & Spa
Upscale hotel near Hanoi Old Town Night Market
Close to Dong Xuan Market and St. Joseph's Cathedral of Hanoi, Grande Collection Hotel & Spa provides a terrace, dry cleaning/laundry services, and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Buffet breakfast (surcharge), airport pick-up service (surcharge), and an elevator
A 24-hour front desk, concierge services, and luggage storage
ATM/banking services, a front-desk safe, and tour/ticket assistance
Guest reviews say great things about the helpful staff
Room features
All guestrooms at Grande Collection Hotel & Spa have comforts such as air conditioning, in addition to amenities like free WiFi and safes.
24-hour airport pick-up shuttle on request for a surcharge
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Spa
Massage
Spa services
Accessibility
Elevator
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately VND 80000 for adults and VND 50000 for children
Airport shuttle fee: VND 460000 per vehicle
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property is also known as
Grande Collection & Spa Hanoi
Grande Collection Hotel & Spa Hotel
Grande Collection Hotel & Spa Hanoi
Grande Collection Hotel & Spa Hotel Hanoi
Frequently asked questions
Is Grande Collection Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Grande Collection Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Grande Collection Hotel & Spa?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Grande Collection Hotel & Spa provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 460000 per vehicle applies.
Where is Grande Collection Hotel & Spa located?
Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. Dong Xuan Market and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 19 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Grande Collection Hotel & Spa Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Superb location within the Old Quarter of Hanoi. Very clean, very spacious and good beddings. Staff were super friendly and offered to pack an early morning breakfast box for my morning tour!
Great location, in the old quarter, just in the middle of everything. You can get by walk to all main places in Hanoi or even to take a public bus near by to get to the French Quarter in just 15 minutes.
Great service and breakfast, including eggs fresh made. It also count with laundry service really affordable and fast (in just one day).
My friend needed to visit a doctor during the trip and the receptionist told us a clinic where there is no doctor. The spa and facial are quite good. The location is quite good as it is not far away from the tourist spots.
The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.
leah
Stayed 1 night in Mar 2024
6/10 Okay
Teena
5 July 2024
Liked: Staff & service
Small and dark dark room
The location was perfect, it was walking distance from the centre.
Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
Small, dark room. Noise from the lobby and other floors carried up the stairwell, which interrupted sleep.
A mistake was made with our booking and we had to change rooms for a two-night stay, which was inconvenient and seems like something hotel management would want to avoid. At the very least, a room rate discount would have been better appreciated than a discount at the hotel spa.
Sometimes we were ignored by staff when we entered the hotel lobby instead of being greeted when staff were just sitting around the lobby.
Breakfast was good, but staff was indifferent and seemed put upon if you ordered eggs.
We stayed in this hotel five years ago and found it satisfactory then, but after this visit, I wouldn’t stay again.
The staff are absolutely incredibly kind, helpful, supportive, and welcoming. They have excellent English and hospitality skills and treat you like family. The hotel is beautiful and in an excellent location. We loved it there!!!
We had a lovely room that was great value for money. The staff were fantastic and so helpful. We had a great stay at this hotel and would recommend it to anyone wanting a budget friendly option for Hanoi.
- excellent staff who are helpful & friendly
- tastefully designed interiors & rooms
- dated bath room & it’s accessories
- windows & outdoor needs lots of cleaning & tidying to make whole property a happier place to stay
- nice firm beddings
- great room amenities
- good location
- great n non expensive spa services in hotel
Honnestly great stay. Spent over two weeks here, staff was always friendly and nice, was able to have services such as breakfast, regularly cleaning the room and even laundry. View was great from the 6th floor with tons of space, Overall a great experience and location in the old quarter is about a 15 minute walk from the "downtown" of Hanoi making the price very reasonable
The hotel is stylishly decorated and has all the amenities we wanted. The real value for us, however, was the staff at the front desk. They were kind and thoughtfully recommended excellent hidden cafes/street vendors. Highly recommend staying at this hotel so you have access to these helpful people!
Great location, staff and breakfast but very patchy internet especially when you work remotely. However the manager and staff tried their best to resolve the slow wi-fi issues while we stayed.
i liked working elevator,great breakfast not the same everyday.Staff very helpful. Building clean,took care of our l
laundry.Room was great and close to walkaround sites.
We wanted to stay longer but we left the booking to long but they found us another hotel and forward our laundry over,great service
The rooms are large and very clean. Breakfast included but not that good. We had booked for 3 nights and needed an additional 2 nights. We checked outto go on an overnight cruise which they booked for us and when we came back the next day they told us someone needed to stay in the room we were supposed to ha ve and they are fully booked. We had to find a hotel during a weekend high season.
Terribile hotel!!! I have had a Very bad experience with this hotel, which I have never had before!!! All walls, celling, door and window faces to corridor are very thin structures and pass through all noises of hotel!! I could not sleep until 02:00!!! Hotel reception lady is very unfriendly and doesn’t say even hello when I pass her. Bathroom has very bad smell of sewage. Breakfast is poor. Everything is worst and further it is not cheap!!! It is better to choose another hotels because there are lots lots of hotels much better than this hotel!!!!!
There are so many hotels in hanoi tbh. to me a walking distance to old quarters and decent food in very close to proximity of the hotel was the main driver of selecting this hotel. However, this hotel nearly surpassed all my expectations for a local hotel in vietnam for the money I paid.
Pros-
Staff rating:
Staff speaks great English
Staff was honest
Staff was courteous, always greeted me with a smile.
Staff opened the entrance door when I walk in and left the building. These little details made a big impact for me.
Staff was well trained
Well staffed- In peak hours there are like 5 people there ready to check you in.
Room:
The room was clean,
Bed: sheets pillows were clean.
They provided toothpaste, toothbrush, comb, shower cap, qtips, a razer to shave WITH shaving cream and much more.
The room had two safes.
Included: buffet breakfast
Cons- this was solely my experience and just my room.
1. The bathroom had this odor and I think it's coming from deep in the sewer. The bathroom itself was clean.
2. Breakfast - I know it's free but some of the dishes were unappetizing and selections were limited in my opinion.
Like every morning they had this cold cuts and salad and nobody touched it. Noodles on the warmer was usually always soggy.
Tbh the local meals are so cheap like 30-60k or 1-2 dollars a meal and this wasn't a deal breaker for me.
With all that, the money I paid to what I received felt like a great deal and want to appreciate Rich at this facility