Hanoi Emotion Hotel

Property class: 3

Choose dates to view prices

Reviews

8.0 out of 10
Very good
Near St. Joseph's Cathedral of Hanoi, Hanoi Emotion Hotel provides a rooftop terrace, dry cleaning/laundry services, and car rentals on site. The on-site restaurant, Emotion, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, City View

A hotel room with a large bed, bedside table, chair, and a desk with a lamp.

Superior Room, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Room, City View

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

A hotel lobby with a chandelier, a reception desk, a seating area, and a patterned floor.

Suite, 1 King Bed, City View

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cozy Window Room

A hotel room with a large bed, bedside table, chair, and a desk with a lamp.

Cozy Window Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Triple Room City View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room City View

  • City view
  • 38 sq m
  • Sleeps 4
  • 3 Large Twin Beds OR 1 King Bed

About the neighborhood

Located in O Cho Dua neighborhood, Hanoi Emotion Hotel is connected to a shopping center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
26-28 Hang Bot Street, Dong Da District, Hanoi

What's nearby

  • A historical building with an arched entrance, surrounded by well-maintained greenery and statues.
    Temple of Literature
    2 min walk - 0.2 km
  • A traditional yellow building with a tiled roof and ornate decorations, surrounded by lush greenery and a group of people in traditional attire.
    Imperial Citadel of Thang Long
    10 min walk - 0.9 km
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    12 min walk - 1.0 km
  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    12 min walk - 1.0 km
  • Hanoi Stadium
    7 min walk - 0.6 km

Getting around

  • Cát Linh Station
    11 min walk
  • Hanoi Railway Station
    16 min walk
  • Noi Bai Intl. Airport (HAN)
    24 min drive

Restaurants

  • Lộc-Ally Restaurant
    3 min walk
  • Grand Mercure Executive Lounge
    3 min walk
  • Gia Restaurant
    5 min walk
  • Koto
    5 min walk
  • Clubhouse Cafe
    3 min walk

About this property

Hanoi Emotion Hotel

  • Hotel near Hoan Kiem Lake
  • Close to St. Joseph's Cathedral of Hanoi, Hanoi Emotion Hotel provides a rooftop terrace, dry cleaning/laundry services, and car rentals on site. The on-site restaurant, Emotion, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Express check-out, express check-in, and a reception hall
    • Tour/ticket assistance, an elevator, and concierge services
  • Room features
  • All guestrooms at Hanoi Emotion Hotel feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with bidets and hair dryers
    • 32-inch LCD TVs with digital channels
    • Electric kettles, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emotion

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Built in 2010
  • Designated smoking areas
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hanoi Emotion Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hanoi Emotion Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi Emotion Hotel?

Check-out is at noon.

Where is Hanoi Emotion Hotel located?

Located in O Cho Dua, this hotel is steps from Hanoi Stadium and 1.4 mi (2.2 km) from Hoan Kiem Lake. Temple of Literature and Goethe-Institut Hanoi are also within 10 minutes. Cát Linh Station is 11 minutes by foot and La Thành Station is 22 minutes.

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Reviews

Hanoi Emotion Hotel Reviews

8.0

Very Good

8.4

Cleanliness

6.8

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 75 reviews
Rating 8 - Good. 37 out of 75 reviews
Rating 6 - Okay. 15 out of 75 reviews
Rating 4 - Poor. 4 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

Reviews

Verified review

6/10 Okay

web上日本語対応可能とあるが、不可であったこと。
Stayed 6 nights in Aug 2023
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
The photos shown in the web were photo-edited. it is not the same. The location was not conveniently situated. It was in a dark alley and we have a fear when walking back to the hotel in one of the nights. Leah Silk Hotel was so much better than this and cheaper....
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
숙소 레스토랑 너무 맛있고 직원 분들 웬만큼은 영어하시고 친절하셔서 좋았어요 호텔도 작지않았구요 다만 숙소에서 벌레가 한 번 나와서 방을 바꾸었습니다
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service

Just ok

The service we received from staff was friendly. However we would opt to stay else where in the future simply because the location of the hotel wasn’t ideal for us. It is a bit of a walk to the ‘lake side’ old quarter area and set in a back street with an ‘industrial’feel to it. Our bed was very hard and the shower leaked into the main bedroom,
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness

Bad location and roaches

The neighborhood is really not good and we had cockroaches in our room. We were transferred to a smaller room for one night but still had bugs in the room when we returned. The breakfast is below average for Hanoi hotels.
Stayed 7 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in der Nähe des Literaturtempels

Das Hotel liegt etwas versteckt und NICHT wie alle anderen Hotels im Old Quater. Dementsprechend ist es sehr viel ruhiger. Das Zimmer war sauber und modern eingerichtet. Das Frühstück war für vietnamesische Verhältnisse sehr vielseitig und lecker.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Liked: Staff & service

旧市街地からは少し離れてます

翌日からハロン湾1泊2日のツアーに出るために寝るだけと思って、写真を見て選びました。 ホテルの建物自体はそれなりに古く、部屋もそれなりです。ただ朝食は美味しかった！ あと事前にホテルにメールでタクシーを時間と行き先を指定して手配していたので、タクシーの運転手に行き先を伝えなくても、ちゃんと目的地で降ろしてくれました。 少人数ですが、ホテルのスタッフは親切で信用できます。
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here for more than 5 times. Staffs are always very nice and breakfast is very delicious.
Stayed 3 nights in Jul 2017
Verified review

6/10 Okay

Disliked: Room comfort

Good Hotel,friendly staff.

Hotel was a bit overpriced in my opinion considering it's location for tourism,it was though in an ideal location for us as we were working relatively close by.we were there in total 30 nights but had to switch hotels for one night due to a water pressure problem,upon our return we were put in different rooms.only certain members of staff speak English so that was a problem sometimes. Hotel is pretty clean but when you look closer you can see it's in need of a seep clean and a bit of TLC. Breakfast ok and lots of choice and even have bacon (sort of!!) Overall not a bad hotel for a week or even two i suppose when you consider that you are in Vietnam! Would stay here again.
Verified review

8/10 Good

Disliked: Cleanliness

Near from hanoi station

Good price good hotel.hotel level is more then price. Football stadion also 1min by walk.
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Nesr from football stadion

In down town near to go many place.by taxi you can go in 10～15min
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Near for many place

From down town or from lotte everywhere easy to go . By taxi in 10～15min From hotel they have football stadion 1min from hotel So when people come to see football this hotel is very good.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but not the best location

very comfortable and friendly and helpful staffs
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the centre

Not bad.we had joined the tour recommended by hotel but the tour is little bit expensive than outside.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
almost are good unless air conditioner..sometime we have to use the fan instead of using air conditioner
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I stay in this hotel every time I go to Hanoi. The Staffs are very very kind. The location is near the Hanoi station and Ho-chi-Minh temple.
Verified review

6/10 Okay

Hanoi Emotion Review

It's ok.
Verified review

6/10 Okay

Liked: Cleanliness

Avis mitigé

Check in à 22h30. L'agent de sécurité chargé de monter les bagages était saoul. Arrivée dans une chambre beaucoup plus petite que celle réservée, impossible de circuler autour du lit avec nos bagages. Après réclamation, nous avons été surclassés en chambre VIP, cependant ce fut le couchage le plus bruyant de tous nos séjours en Asie, avec un sommier en bois craquant des le moindre mouvement. Petit déjeuner correct, sans plus. Hôtel un peu plus au calme car n'est pas en hyper centre mais tout est faisable à pied ou en taxi.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感があります。朝食はビュッフェで料理の種類が非常に多くて、大満足です。スタッフも礼儀正しくて、丁寧に対応してくれています。また機会があれば、利用したいです。
Verified review

8/10 Good

Liked: Cleanliness, staff & service

良く使っているホテル

朝食付にしては安価、スタッフのサービスは良い。エレベータが1基のみで遅いので、高いフロアの場合、要注意。部屋によって違うようだが、バスルームの造りにシャワーとトイレ他の間にカーテンなどが無い部屋があるようで少し不便。トイレに紙を流せないのも不便。
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

コストパフォーマンスは良くない

スタッフはフレンドリーで対応が良いです。 良くない点は（私の部屋に限ったことかもしれませんが）、 ・シャワーが使いにくい。シャワールームが区切られておらず防水カーテンもない。湯船に立ってシャワーを浴びるようになっているが、湯船が非常に高いところに設置されていて、2段の階段を上り下りしなければならないため、シャワー後は滑って危険。 ・エアコン（今回は暖房）の効きが悪い。 ・排水溝からにおいが上がってきている。 そのほかは問題ないですが、ハノイは安くて快適なホテルがたくさんあるので、それらを考えると総合評価は5段階で２～３程度です。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

文廟に近い！

夜遅くにチェックインしたが、対応が丁寧で感じはよかった。ウェルカムフルーツは嬉しい、アメニティも充実している。文廟に近く徒歩１０分位で行けるので西部の観光には便利である。朝食の内容が物足りない感があるがレストランスタッフはフレンドリーである。箱型の階段つきのバスタブには驚いた。蛇口に手が届かず湯を止めるのが大変だったが、お湯の出はよかった。
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
ok hotel. In the back streets. Do not go here for the restaurant, fittness or roof terase as they are disapointing. The room was great!
Verified review

8/10 Good

Liked: Cleanliness, room comfort

nice place

calm and good place to see downtown
Verified review

6/10 Okay

Liked: Staff & service

コスパとスタッフ良し

評価項目をそれぞれ考えると、たいして良くないのだが、コストパーフォーマンスは良いのと、スタッフの応対が良いので、泊まってしまう。トイレの水圧に起因する部分と、シャワーカーテンの追加は改善してほしい。朝食に生野菜があるのは良い、味も悪くない。