Hanoi La Castela Hotel

3.5 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake

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Photo gallery for Hanoi La Castela Hotel

Lobby sitting area
Reception
Minibar, in-room safe, desk, blackout drapes
Interior
Free toiletries, hair dryer, bathrobes, slippers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

Family Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Premium Suite, 1 Queen Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double or Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
29 Hang Manh, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Hanoi Opera House - 17 min walk - 1.4 km

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Nhà hàng bún chả Đắc Kim - ‬1 min walk
  • ‪Chất Coffee & Drinks - ‬1 min walk
  • ‪Hanoi Garden Restaurant - ‬1 min walk
  • ‪Tung's Kitchen - ‬1 min walk
  • ‪Phở Bưng - ‬2 min walk

About this property

Hanoi La Castela Hotel

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi La Castela Hotel provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • A porter/bellhop, multilingual staff, and free newspapers
  • Concierge services, luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hanoi La Castela Hotel include comforts such as fireplaces and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 32-inch LED TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, French, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: VND 70,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 350000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 70000 per person
  • Airport shuttle fee: VND 448000 per vehicle (one-way)
  • Rollaway bed fee: VND 350000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi Castela Hotel
Castela Hotel
Hanoi Castela
Hanoi La Castela Hotel Hotel
Hanoi La Castela Hotel Hanoi
Hanoi La Castela Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi La Castela Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi La Castela Hotel?

This hotel doesn't offer parking.

What time is check-in at Hanoi La Castela Hotel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Hanoi La Castela Hotel?

Check-out is at noon.

Does Hanoi La Castela Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 448000 per vehicle applies.

Where is Hanoi La Castela Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hang Gai Street and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 16 minutes.

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Hanoi La Castela Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 145 reviews
Rating 8 - Good. 25 out of 145 reviews
Rating 6 - Okay. 6 out of 145 reviews
Rating 4 - Poor. 3 out of 145 reviews
Rating 2 - Terrible. 2 out of 145 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

This hotel's accommodation fee is reasonable, but it was good than I expected.
Stayed 4 nights in May 2025

8/10

Good location in the Old Quarter
Stayed 5 nights in Apr 2025

10/10

Great spot service and staff. No complaints
Stayed 1 night in Jan 2025

10/10

Great location, lovely staff and all in all great stay will definitely be back :)
Stayed 1 night in Mar 2024

10/10

Thank you!!!
Stayed 3 nights in Mar 2025

10/10

Optimal location in old quarter staff is very helpful with suggestions. We are going back.
Stayed 4 nights in Dec 2024

10/10

Very spacious rooms. Great service. Location is excellent, in the middle of the interesting busy streets of Hanoi. We really liked it here. Breakfast was just ok, though. But apart from that, very recommended.
Stayed 3 nights in Dec 2024

10/10

Clean rooms, friendly staff and walking distance to tourist destinations
Stayed 1 night in Mar 2024

8/10

Lovely place in the heart of the Old Quarter. 2 small waters supplied every day. Fridge,kettle and coffee. Front desk booked my transportation to my next stop. Great staff. They also do laundry
Stayed 4 nights in Feb 2025

10/10

The location was fantastic in old Hanoi. Ms. Pii was very helpful and gave us recommendations for places to eat and see.
Stayed 3 nights in Mar 2024

6/10

The hotel staffs were really friendly! Helped me in getting around the places where I want to venture!
Stayed 2 nights in Mar 2024

8/10

Our room had no window but that made it very nice and quiet for sleeping!! It’s a great location and cozy Also Pii at the front desk was so kind and helpful :)
Stayed 3 nights in Mar 2024

10/10

I felt a very warm welcome from both Tommy and Maz, throughout my stay they have been very helpful and mindful of my hapiness, the rooms and atmosphere are also very nice with a great location, many food and shops all around, I would come back!
Stayed 1 night in Mar 2023

8/10

The staff was very helpful and found a good solutions for us
Stayed 3 nights in Mar 2024

8/10

This hotel is right in the Old Quarter and very convenient to get around. The staff are very sweet and helpful with good English. The rooms are as we expected. Beds are firm as normal in SE Asia and rooms are comfortable. I had an issue with the shower flooding the first night and was given soiled towels to mop up the water! Not a great start. Breakfast was adequate with eggs cooked to order- fruit and toast were also available. We had to keep asking for more plates which was strange. Note that the lift goes up to the 6th floor only, so if you’re on floor 7 or 8 you have to carry suitcases up flights of stairs. Good value hotel with lovely staff.
Stayed 4 nights in Jan 2025

10/10

Big room with comfy bed and pillows... only downside of being in the large room was the elevator goes to 6 and the room is on 8...front desk is attentive and goes out of their way to be helpful...I highly recommend this hotel
Stayed 2 nights in May 2023

6/10

The front desk receptionist is pretty nice and professional. Also, the location is great, located in tourist spots. However, the bet sheet, the bath towels, the pillow are covered with dusts.
Stayed 3 nights in Mar 2024

10/10

The manager of the property is very friendly and always ready to help. He also knows the nearby area very well e.g. where the local recommended good food is or where to exchange for currency
Stayed 4 nights in Feb 2023

10/10

The front desk staff we incredibly helpful and nice. After I mentioned my allergy and that I would just have some fruit for breakfast, one front desk girl went across the street to buy some yogurt so that I would have something to eating in the morning. The staff is the main thing that made this hotel better than the others.
Stayed 3 nights in Oct 2023

10/10

Tommy is the best! He goes above and beyond to make you feel welcome and comfortable. We arranged trips and completed a satisfying travel itinerary with his help. The beds are comfortable, and the room is spacious. His friendliness was much appreciated!
Stayed 3 nights in Feb 2023

2/10

The night manager gave a house guest the master key to get into their room. The drunk house guest then tried to get into my room at 4am thinking it was their room. Unbelievably the night manager didn't ask what room they were staying in or accompany the gust to the room ! Absolutely astonishing. Hotel is in any case very grubby. Very run down. The walls are dirty and need to be painted. The bed was the worst I have slept in. Sagging in the middle and lumpy. Clearly the cheapest mattress they could find probably. Checked into another (cheaper) hotel for the next night which was 10 times better ! Probably the worst hotel experience in 30 years of travel.
Stayed 1 night in Oct 2022

10/10

スタッフの気遣いが半端なかった。 高級ホテルより親身、そして頑張ってくれる。
Stayed 5 nights in May 2025

10/10

缺點:飯店沒有洗衣設備,與網站描述有差異 優點:床很舒服,可以寄放行李過夜,飯店櫃檯的服務員很棒很友善
Stayed 1 night in Apr 2025

8/10

スタッフの対応が良かった。 シャワーのお湯が出なくなるので少しずつ使用する方が良い。
Stayed 3 nights in Mar 2025

8/10

Stayed 5 nights in Dec 2024