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Hotel du Parc Hanoi

5.0 star property
Luxury hotel with 2 restaurants connected to the convention center in Hanoi

Choose dates to view prices

Hotel du Parc Hanoi, near Hoan Kiem Lake, offers on-site shopping, two restaurants serving all meals and Japanese cuisine. Guests can unwind at the spa, work out at the gym, or relax by the outdoor pool with sun loungers. Enjoy free in-room WiFi. Visitors praise the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Parking available
The current price is AED 423
AED 486 total
includes taxes & fees
24 Nov - 25 Nov

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
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Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Deluxe King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

Separate dining area
Air conditioning
Connecting rooms available
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room

Separate dining area
Air conditioning
Connecting rooms available
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Sleeps 2

View all photos for Executive King Room

1 bedroom, premium bedding, minibar, in-room safe

Executive King Room

Separate dining area
Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room

Separate dining area
Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Grand Deluxe King Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe King Room

Separate dining area
Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Grand Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe Twin Room

Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Deluxe Twin Room, City or Park View

Deluxe Twin Room, City or Park View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room, City or Park View

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Grand Deluxe King Room

Grand Deluxe King Room | 1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe King Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe King Room, Park View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room, Park View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive King Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive King Room, Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive King Room, Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room, Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Room, Smoking, Park View

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, Smoking, Park View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking, Park View

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, Non Smoking, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Quad Room

Premier Quad Room | 1 bedroom, premium bedding, minibar, in-room safe

Premier Quad Room

Highlights

Air conditioning
LCD TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Toilet with electronic bidet
Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Bunk Beds

View all photos for Executive Room, Smoking, Park View

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, Smoking, Park View

Separate dining area
Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Executive King Room-Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive King Room-Smoking

Separate dining area
Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Executive Twin Room-Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room-Smoking

Separate dining area
Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Executive Room, Non Smoking, Park View

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, Non Smoking, Park View

Separate dining area
Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Executive Suite-Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite-Smoking

Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 3

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

Separate dining area
Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Premier Quad Room

1 bedroom, premium bedding, minibar, in-room safe

Premier Quad Room

Air conditioning
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 4

About the neighborhood

Map
84 TRAN NHAN TONG STREET, HANOI,, VIETNAM, 84 16, Hanoi

What's nearby

  • St. Joseph's Cathedral of Hanoi - 18 min walk - 1.6 km
  • Hoan Kiem Lake - 20 min walk - 1.7 km
  • Hanoi Opera House - 2 min drive - 1.9 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.3 km
  • Thang Long Water Puppet Theatre - 3 min drive - 2.6 km

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 47 min drive

Restaurants

  • ‪Hanoi 1990S - ‬3 min walk
  • ‪Hanoi Train Track Cafe - ‬1 min walk
  • ‪Azabu - ‬2 min walk
  • ‪Voyage - ‬1 min walk
  • ‪le salon - ‬1 min walk

About this property

Hotel du Parc Hanoi

Luxury hotel remodeled in 2019 and located near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Opera House, Hotel du Parc Hanoi provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a facial, a massage, and a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free valet parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, a porter/bellhop, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 256 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and separate tubs/showers
  • 32-inch LCD TVs with premium channels
  • Daily housekeeping, electrical adapters/chargers, and phones

Similar properties

Front of property

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 602 reviews
The price is AED 691
AED 784 total
includes taxes & fees
14 Nov - 15 Nov
GRAND HOTEL du LAC Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 350,000 for adults and VND 175,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Azabu
  • Le Salon
  • Voyage

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,650 square feet of space)

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Renovated entire property - January 2019

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1400000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 350000 for adults and VND 175000 for children
  • Airport shuttle fee: VND 1000000 per vehicle (one-way)
  • Rollaway bed fee: VND 1400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hôtel Parc Hanoi
Parc Hanoi
Hôtel du Parc Hanoi
Hotel du Parc Hanoi Hotel
Hotel du Parc Hanoi Hanoi
Hotel du Parc Hanoi Hotel Hanoi

Frequently asked questions

Does Hotel du Parc Hanoi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Hotel du Parc Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel du Parc Hanoi?

Valet parking is free at this property.

What time is check-in at Hotel du Parc Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel du Parc Hanoi?

Check-out is at noon.

Does Hotel du Parc Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1000000 per vehicle applies.

Where is Hotel du Parc Hanoi located?

Located in Hai Ba Trung, this luxury hotel is within 1 mi (2 km) of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Opera House and Thang Long Water Puppet Theatre are also within 2 mi (3 km). Hanoi Railway Station is 10 minutes by foot.

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Hotel du Parc Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 540 out of 992 reviews
Rating 8 - Good. 348 out of 992 reviews
Rating 6 - Okay. 75 out of 992 reviews
Rating 4 - Poor. 21 out of 992 reviews
Rating 2 - Terrible. 8 out of 992 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite central. Very helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in marvelous location

Beautiful hotel that has every amenity imaginable at a great price. The front desk staff were so kind. The hotel is conveniently located near a lovely park that is safe for walking 24-7.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your professional and really enjoyed staying.
Stayed 2 nights in Mar 2025

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well located property and very good facilities, clean and excellent size rooms with all the facilities you would need from a 5 start hotel. Good to come back to after a hard days work or site seeing, excellent breakfast choices
Stayed 7 nights in Oct 2024

10/10 Excellent

Isaku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bit far from old town for walking around
Stayed 2 nights in Mar 2025

10/10 Excellent

MASAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are friendly and can speak Japanese, so you can feel at ease. There is a supermarket nearby. It is convenient because it is open from 7:30 to 22:00.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying a little bit out of the Old Quarter

A little bit further out of the French cord than what I would’ve liked but easy to just take a quick cab down to the center. Rooms were comfortable spacious and clean. We really did enjoy our stay breakfast was good. Definitely recommend staying here.
Stayed 3 nights in Apr 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wound up staying for many more days than expected and can’t say enough about how nice a stay it was. Hotel du Parc was a sanctuary of peace and be calm in the hustle and bustle of Hanoi. Far enough from the Old Quarter to get a feel for real Hanoi. The staff, from the doorman, to housekeepers and staff in the executive lounge all were wonderful and helpful in ensuring I was comfortable both at the hotel and in Hanoi in general.
Stayed 2 nights in Feb 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but would not recommend the area to a westerner. The roads are lethal to cross esp with kids and ther is nowhere to eat other than the hotel. Luckily the hotel is great and the food is very good too.
Stayed 5 nights in Aug 2022

8/10 Good

Hayden

Liked: Cleanliness, property conditions & facilities, room comfort

Good!

Very Good service and anything. Thanks.
Stayed 5 nights in Dec 2023

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodated my check in time for my late flight. Also, they gave my wife a gift for her birthday which was nice.
Stayed 1 night in Jan 2024

10/10 Excellent

Sei Da

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Jun 2023

8/10 Good

Fujii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The qualities of services and facilities were excellent. The clerk at the reception were available at 24 hours and helped us leave early morning, that was amszing. The area the hotel located was somewhat messy and dirty. Taffic conditions were particularly bad - too many bikes and cars. We got scared when we walked on and crossed over the street.
Stayed 3 nights in Dec 2024

6/10 Okay

Sean

Liked: Cleanliness

3 star hotel

Hotel is not a 5 star. It may have been when it was built in the 90s but hasn’t been upgraded since. Very dated and apart from front office manager, the staff are not great.
Stayed 3 nights in Jan 2024

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was generally good with staff being very polite, friendly and welcoming, however we did ask for a fan in our room which never appeared. The restaurant was very accommodating in trailering their dishes to suit a vegetarian diet and the breakfast was good. However the air con in the room didn’t work particularly well, the shower came with a shower curtain rather than a door and the plug for the bath didn’t fit and the room was not soundproofed, despite being on the 12th floor we could hear a lot of street noise. That being said we did really enjoy our stay and would recommend it.
Stayed 3 nights in Dec 2022

8/10 Good

HIROMITSU

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方の対応は非常に良かったです。 日本語での対応も問題が無く、旅行プラン、観光エリアのアドバイスも頂けました。 少し不満が残る点は2点 ・シャワーの水圧が弱い事 ・大通りに面しているので、深夜、早朝からバイク、車のクラクションがうるさい 総合的には良いホテルでした
Stayed 4 nights in Oct 2025

8/10 Good

Amanda

Liked: Staff & service
Decent hotel but stay at the JW Marriott if possible… depending on which side of town you need to be on the Hyatt or Marriott are better options overall. With that said, the staff was very helpful and pleasant. The rooms were older and felt like the mattress was far past its expected life- desperately needs updates… conference room was musty with fuzzy carpet and heavy curtains etc… like a time travel experience. ☺️
Stayed 2 nights in Sep 2025

10/10 Excellent

SATSUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は、品数は多くないですがクオリティ高いです。クロワッサンが美味しいのにびっくりしました。 道を渡ると日系スーパー『フジ』があり便利です。7時半〜営業してました。 フロントでは日本語で話せるので心強いです。 宿泊者の半分くらいが日本人でしたね。欧米人や諸外国のビジネスマンもいて国際色豊かです。
Stayed 1 night in Oct 2025

10/10 Excellent

MASAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語が話せるスタッフがいて安心でした。 アメニティも充実していました。
Stayed 5 nights in Oct 2025

6/10 Okay

Masahiro

Liked: Cleanliness, staff & service
サウナを含め、全体的に古い。朝食レストランが狭くて大混雑。
Stayed 2 nights in Oct 2025

10/10 Excellent

Taiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレもウォシュレット付きでよかったです
Stayed 4 nights in Oct 2025

10/10 Excellent

Shintaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は少し古い印象を受けますが、とても良いホテルだと思います。
Stayed 4 nights in Oct 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も広く快適でした。朝食のビュッフェも充実しています。
Stayed 2 nights in Oct 2025

10/10 Excellent

junko

Liked: Cleanliness, amenities, property conditions & facilities
日本語のできるスタッフが複数いらっしゃるので、安心して利用できます。 安心のクオリティです。
Stayed 2 nights in Sep 2025