My Moon Hotel in Hanoi offers comfort with local charm. Guests enjoy breakfast at the on-site restaurant before visiting Thang Long Water Puppet Theatre and Hoan Kiem Lake nearby. Free in-room WiFi aids in planning excursions, and the helpful staff consistently impresses visitors.
Located in Hoan Kiem, a neighborhood in Hanoi, My Moon Hotel is in the entertainment district. Temple of Literature and Ho Chi Minh Mausoleum are notable landmarks, and travelers looking to shop may want to visit Dong Xuan Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Hanoi travel guide
Located close to Thang Long Water Puppet Theatre and Hoan Kiem Lake, My Moon Hotel provides dry cleaning/laundry services, a bar, and a business center. The on-site local and international cuisine restaurant, My Moon, serves breakfast. Stay connected with free in-room WiFi.
You'll also find perks like:
Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
Express check-out, express check-in, and an elevator
Bicycle tour information, tour/ticket assistance, and concierge services
Room features
All guestrooms at My Moon Hotel boast thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and separate sitting areas.
More conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
32-inch flat-screen TVs with cable channels
Wardrobes/closets, separate sitting areas, and highchairs
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Onsite motorcycle parking only
Food and drink
Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: VND 90,000 for adults and VND 90,000 for children
A bar/lounge
A restaurant
Couples/private dining
Snack bar/deli
Restaurants on site
My Moon
Things to do
Bicycle rentals
Bicycle tours
Scooter/moped rentals
TV in common areas
Family friendly
High chair
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Visual fire alarm
Wheelchair accessible (may have limitations)
More
1 building
8 floors
Built in 2016
Designated smoking areas (fines apply)
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Portable fan
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 12
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately VND 90000 for adults and VND 90000 for children
Airport shuttle fee: VND 420000.00 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
My Moon Hotel Hanoi
My Moon Hanoi
My Moon Hotel Hotel
My Moon Hotel Hanoi
My Moon Hotel Hotel Hanoi
Frequently asked questions
Is My Moon Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at My Moon Hotel?
As of 9 March 2026, prices found for a 1-night stay for 2 adults at My Moon Hotel on 1 April 2026 start from AED 163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Motorcycle parking only.
What time is check-in at My Moon Hotel?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at My Moon Hotel?
Check-out is at noon.
Does My Moon Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 420000.00 per vehicle applies.
Where is My Moon Hotel located?
Located in Hoan Kiem, this hotel is within a 15-minute walk of Dong Xuan Market, Hoan Kiem Lake, and Thang Long Water Puppet Theatre. Temple of Literature and Ho Chi Minh Mausoleum are also within 1 mi (2 km). Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 17 minutes.
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Reviews
My Moon Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 31 out of 57 reviews
10 - Excellent
31
Rating 8 - Good. 15 out of 57 reviews
8 - Good
15
Rating 6 - Okay. 8 out of 57 reviews
6 - Okay
8
Rating 4 - Poor. 1 out of 57 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 57 reviews
2 - Terrible
2
Reviews
8/10 Good
Pete
19 November 2023
Liked: Cleanliness, staff & service
It’s a small property with rather outdated decor and facilities but it’s good value and the staff try ever so hard to make your stay pleasant.
Great hotel and amazing value. Location is great - not in the centre of the old quarter, but a quick walk to the hustle and bustle. It is right by train street, which is nice. The best part about this place are the staff - they are so friendly, accommodating, and helpful. The breakfast was delicious and versatile. Beds, duvet, and pillows were extremely comfortable and we had great sleeps here.
The most comfortable night's sleep I had in Vietnam. All of the other hotels I stayed at during my vacate had hard beds and flat pillows. My Moon hotel also has a decent breakfast. Very pleased
Great boutique hotel in a fantastic location close to the action. Staff were extremely helpful. Hanna was amazing helping us with dinner spots and tours. Take advantage of this service. Morning breakfast was great, and OMG the coffee is fantastic. Had the PHO every morning. So good. Just great value overall….
The staff at My Moon were all very friendly and had a lot of helpful suggestions of where to go in Hanoi. The location is perfect for walking to restaurants, temples, etc. The rooms are spacious and very clean. The transportation to and from the airport was very convenient.
All staff are very friendly especially the receptionist lady was very sweet and helpful, hotel is cleaned but fancy, and breakfast is ok.
You get what you paid for.
I stayed with my children and mum for 9 nights at My Moon hotel. With the price you pay you get a lot of value for the money. The hotel is situated within walking distance to the walking streets, the night market and all the other tourist attractions in the Old quarters
The staff was very friendly and helpful with every request.
One of the rooms we booked said it had a sofa that you could convert to an extra bed. This is not true, the sofa is just a sofa. However we asked for an extra bed and we got one so no big deal
The breakfast was good with a variety of good dishes, European as well as Asian
The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking.
We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance.
The fold-out bed was uncomfortable with a thin mattress.
Very nice hotel well located in the old quarter. Beds were comfortable good wi-fi throughout. Easy to book tours and get info on what to do and where to go.Great breakfast.
michael
Stayed 5 nights in Dec 2018
6/10 Okay
LL
19 December 2018
Liked: Cleanliness, staff & service, room comfort
hotel is clean and close to old quarter and night market
LL
Stayed 1 night in Dec 2018
8/10 Good
Verified traveler
18 December 2018
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel is comfortable ... but short of pillow... we booked for 3 pax but was only given 2 pillows for the first nite, when we requested, the staff on duty that nite told us there are no more to spare to us... I then had to sleep on a 15" mini pillow.
They only gave us an extra pillow the next morning after we complained to the manager...(@___@)
The other matter is that the hot water shower was not working well....
Anyway , it was better when we checked in again after returning from Sapa
I have to admit that he staff are very helpful and friendly... especially the porter Mr Cat...
Thus I give a "smiling face for overall stay"
Verified traveler
Stayed 3 nights in Nov 2018
2/10 Terrible
Meei-yun
28 November 2018
A terminator of my long-term support to Hotels.com!
After highly supporting Hotels.com since 2013, this experience was a termination of my long-term support to Hotels.com. As a gold member, I never experienced any major issues until 16/11/2018 when I checked in My Moon hotel.
As usual, I made sure it would be a window in the room and also made this request when booking on Hotels.com. I understand that hotels might not meet my requests and it was ok as long as they gave me a notice IN ADVANCE, but ignoring the request and gave me a room that didn't meet my request or the description on Hotels.com AFTER I already checked in and Hotels.com already charged me was totally unacceptable! The hotel manager then allocated me in a down-graded hotel when I had no choice the next day.
I called Hotels.com once I had a chance and hoped that this issue would help them to improve their services, shockingly they replied "hotels do not have to reply requests and they don't have to meet the requests". If hotels don't need to reply requests that they cannot meet in advance, what's the point that Hotels.com made “special requests” available on booking form??? After on call for 1hr, the staff at Hotels.com raised her voice and started arguing with me because I agreed to change the room, Hotels.com couldn’t do any compensations… This completely enraged me rather than the issues. The replies from Hotels.com were absolutely unprofessional and totally unacceptable!!!
Habitación amplia , Bob uno de los recepcionistas organizo una excursión a muy buen precio para halong( recomiendo el barco aclas Legends) sobre todo preocupado para que sea la mejor estancia
Świetne położenie hotelu sprawia, że na piechotę można dojść do najczęściej odwiedzanych przez turystów atrakcji Hanoi. W pobliżu hotelu znajduje się mnóstwo małych restauracji, sklepów przemyslowych i spożywczych. Obsługa hotelu jest na najwyższym poziomie i otacza swoich klientów opieka i pomocą w załatwieniu każdej błahostki. Pokoj bardzo czysty (polecam ten z balkonem), śniadanie znakomite. Pozostały mi mile wspomnienia z pobytu w tym hotelu i drobny upominek, który dostałem na zakończenie pobytu.
Great Hotel for location and cleanliness. Staff went out of their way to accommodate us and made sure they helped with all our needs. Very friendly and a joy to stay with. Thank you to all at My Moon Hotel. Will see you again.
Our accommodations were not booked properly not just once but twice. Because of this, the first night they had to move us to a cheaper hotel which inconvenienced and made our first night in Vietnam an extremely poor experience. Very disorganized, lack of urgency and uncomfortable. Breakfast food was inedible.