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HOME KEY - Home Away From Home

3.0 star property
Comfortable aparthotel near Hoan Kiem Lake

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your current months are June, 2024 and July, 2024.
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July 2024

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Reviews
10

Exceptional

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • FireplaceFireplaceFireplace
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
The price is AED 95
AED 151 total
includes taxes & fees
May 24 - May 25

Explore the area

Map
So 26, ngo Ham Long 2, quan Hoan Kiem, Hanoi, 100000
  • Popular LocationHanoi Opera House11 min walk
  • Popular LocationHoan Kiem Lake17 min walk
  • Popular LocationHanoi Old Town Night Market3 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)45 min drive

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Highlights

Furnished balcony
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Separate sitting area
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  • 1 bathroom
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Highlights

Furnished balcony
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Separate dining area
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Individually decorated
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  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Futons

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Family Apartment | Egyptian cotton sheets, premium bedding, down comforters

Family Apartment

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
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  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 9
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Highlights

Furnished balcony
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Separate dining area
Separate sitting area
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  • 6 bedrooms
  • 6 bathrooms
  • City view
  • Sleeps 25
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View all photos for Challet Apartment in Old Quarter

Challet Apartment in Old Quarter | Egyptian cotton sheets, premium bedding, down comforters

Challet Apartment in Old Quarter

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
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Fireplace
  • 35 sq m
  • Studio
  • 1 bathroom
  • City view
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Heritage Apartment in Old Quarter

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 35 sq m
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  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Studio Suite, City View

Deluxe Studio Suite, City View | Private kitchen | Mini-fridge, microwave, oven, stovetop

Deluxe Studio Suite, City View

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 55 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Rooftop Apartment in Old Quarter

Rooftop Apartment in Old Quarter | Egyptian cotton sheets, premium bedding, down comforters

Rooftop Apartment in Old Quarter

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 35 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 King Beds

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Economy Studio, 1 Bedroom, Ensuite, City View | Egyptian cotton sheets, premium bedding, down comforters

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Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
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  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

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Comfort Studio, Multiple Beds, City View | Living area | 43-inch flat-screen TV with cable channels, TV, fireplace

Comfort Studio, Multiple Beds, City View

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 45 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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AED 151 total
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About the neighborhood

Hanoi

Located in Hanoi, HOME KEY - Home Away From Home is in the city center. The area's natural beauty can be seen at Hoan Kiem Lake and West Lake, while Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Hanoi Opera House - 11 min walk
  • Hoa Lo Prison Museum - 15 min walk
  • Hoan Kiem Lake - 17 min walk
  • St. Joseph's Cathedral of Hanoi - 20 min walk
  • Hanoi Old Town Night Market - 3 min drive

Getting around

  • Hanoi Railway Station - 20 min walk
  • Noi Bai Intl. Airport (HAN) - 46 min drive

Restaurants

  • Xôi Yến 29A Trần Hưng Đạo - 5 min walk
  • Pizza Hut - 3 min walk
  • Phở Biên 01 Lê Văn Hưu - 2 min walk
  • OTree Cofee 55 Phan Chu Trinh - 3 min walk
  • Le Monde Steak - 2 min walk

About this property

Entire place

HOME KEY - Home Away From Home

Comfortable aparthotel near Hoan Kiem Lake
Along with an outdoor pool, this smoke-free aparthotel has valet parking and concierge services. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like a pillow menu and slippers. Housekeeping is available on request.
HOME KEY - Home Away From Home offers 50 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature fireplaces and washers/dryers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include minibars and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

Languages

Chinese (Sign language), English, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Valet parking on site (VND 200000 per night)
  • Free 24-hour pick-up airport shuttle
  • Airport shuttle at scheduled times, on request

Family friendly

  • Free crib/infant bed
  • Childcare in room (surcharge)

Kitchen

  • Refrigerator (mini)
  • Stovetop
  • Microwave
  • Oven
  • Cleaning supplies
  • Rice cooker
  • Spices
  • Cookware/dishes/utensils
  • Freezer

Dining

  • Dining table
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Down comforter
  • Free rollaway/extra beds
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Egyptian cotton sheets
  • Pillow menu

Bathrooms

  • Bathtub
  • Free toiletries
  • Towels provided
  • Shampoo
  • Soap
  • Eco-friendly toiletries
  • Hair dryer
  • Toilet paper
  • Slippers

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 43-inch flat-screen TV with cable service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Fenced yard
  • Barbecue grill
  • Garden
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Office
  • Laptop workspace
  • Desk chair
  • Coworking space

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • VND 1000000 per pet per day
  • Welcoming cats and dogs only
  • Deposit: VND 1000000 per day

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevators
  • Smooth flooring in room
  • Soundproofing
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Window screens
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Virtual front desk
  • Change of towels (on request)

Location highlights

  • In the city center

Things to do

  • Farming classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 50 rooms
  • Built in 2023
  • Individually decorated
  • Individually furnished
  • 100% renewable energy

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.7 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Host will greet you, key retrieval

Pets

Pets allowed for an extra charge of VND 1000000 per pet (varies based on length of stay), plus a deposit of VND 1000000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: VND 300000 per accommodation, per stay (varies based on unit and length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: VND 200000 per night
  • Pet deposit: VND 1000000 per day
  • Pet fee: VND 1000000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 3.7 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NyNa Homestay
Key Away From Hanoi
NYNA Home Away From Home
HOME KEY - Home Away From Home Hanoi
HOME KEY - Home Away From Home Aparthotel
HOME KEY - Home Away From Home Aparthotel Hanoi

Frequently asked questions

Does HOME KEY - Home Away From Home have a pool?

Yes, this property has an outdoor pool.

Is HOME KEY - Home Away From Home pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of VND 1000000 per day and a fee of VND 1000000 per pet, per day. Service animals are exempt from fees.

How much is parking at HOME KEY - Home Away From Home ?

Valet parking is available for VND 200000 per night.

What time is check-in at HOME KEY - Home Away From Home ?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at HOME KEY - Home Away From Home ?

Check-out is at 11:00 AM.

Does HOME KEY - Home Away From Home provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is HOME KEY - Home Away From Home located?

Located in Hoan Kiem, this aparthotel is within a 15-minute walk of Hom Market and Hanoi Opera House. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 1 mi (2 km). Hanoi Railway Station is 20 minutes by foot.

HOME KEY - Home Away From Home Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 14 out of 15 reviews" "
Rating 8 - Good. 1 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

TV.

Traveled with group
Liked: Amenities, property conditions & facilities
I couldn't honestly praise NYNA house and the hosts enough. The apartment itself is a genuine oasis of calm and quiet away from the wonderfully chaotic streets of Hanoi - despite still being conveniently located right in the middle of the city. For anyone travelling for a short or long period of time in Hanoi, the place is kind of ideal: great WIFI, really comfortable bed and space, modern shower, and a really spacious and comfy private roof-garden to watch the city coming to life every morning. The hosts were super communicative, helpful and generous (always answering any questions right away) and all the staff in the coffee shop downstairs were really friendly and helpful. The neighbourhood itself is also great. Not touristy at all (as opposed to the old quarter) so you can get a sense of real Hanoi life, but it's also just a short cab ride away from all the main touristy hotspots, if that's your thing. Next time in Hanoi, I'll be staying here again!

10/10 Excellent

Tien

Traveled with group
Liked: Amenities, property conditions & facilities
A wonderful stay in the middle of it all. We felt like we got the full Vietnam city experience. Place is spacious. We only ended up using the top floor since it was enough room for all 4 of us. Food and stores within walking distance too. Host is so helpful with booking tours, drivers, and answering all questions as well. She arranged for our tour guides to pick us up right outside the apartment quad. We had a very comfortable stay after being out and about throughout our days there!

10/10 Excellent

Emma

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, hot water and wifi was stable. We stayed at the start of winter so keeping warm was important. The property was in a neighborhood so you get the feels of how locals live. They have multiple properties so it depends on which room type you choose. They created a WhatsApp group to stay in touch and were very responsive. A little further from Old Quarters but much preferred as it can get very noisy and dusty if we stayed in the heart of Old Quarters. Will definitely stay with them again!

10/10 Excellent

Xuan Hieu

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place, in the best location, and the hosts were thoughtful with recommendations. The space was clean and amazing as advertised. I noticed that the wifi sometimes has problems but they fix it very quickly
Stayed 1 night in Dec 2023

10/10 Excellent

Xuan Hieu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, spacious apartment and well equipped – perfect for a few days in Hanoi. Communication with the hosts was very easy, and the photo directions for finding the place were a great help. Highly recommended! Sometimes there is a bit of noise, but because it is a central area, that is hard to avoid
Stayed 1 night in Dec 2023

10/10 Excellent

Xuan Hieu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very central apartment, conveniently situated. Spotlessly clean with everything we needed. Communication both before arrival and during our stay was prompt and helpful. Would happily recommend it. However, the mattress is a bit hard but overall, everything is ok for me
Stayed 1 night in Dec 2023

10/10 Excellent

Xuan Hieu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, a lovely clean flat with comfy beds. The host was great and let us leave our luggage there after check out so we could enjoy the last day

10/10 Excellent

Xuan Hieu

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The place is modern, comfortable and super-clean. It’s located near Hoan Kiem Lake, so fabulous for sightseeing with everything within walking distance. A marvelous place to stay.

10/10 Excellent

Xuan Hieu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very central apartment, conveniently situated. Spotlessly clean with everything we needed. Communication both before arrival and during our stay was prompt and helpful. Would happily recommend it.
Stayed 1 night in Dec 2023

10/10 Excellent

Milley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am quite happy staying in NYNA house. The room is clean, bright, and well-designed. The place is very convenient for shopping and can access a lot of restaurants in just some steps. The NYNA coffee house had good drinks and was very convenient. Especially, I had a good impression of the host. She is very kind and always responds to me just after I send her a message. I am sure that I will use NYNA house when I come back to Hanoi.