Find all hotels by New Hotels in Hanoi

"staff wass very servisis"

"Great"

"Great hotel in a perfect location. Was very quiet. The staff were very helpful. "

"The staff was really friendly and always helpful, simple breakfast but has everything you need including vegetarian options. Staff was accommodating for extra food or other options. Location is good, is close to the old quarter but not in the middle of the “chaos”. Close to the Ho Chi Min mausoleum and embassy’s so nice walking areas. Staff allowed luggage to stay extra days in the hotel and also allowed to use the shower facilities in the spa at no extra charge for evening departure from hotel. Gym and pool would use some polishing. Overall very sleek boutique hotel - very nice stay in Hanoi. "

"The hotel location was great and everything was within a walking location. The rooms were comfortable and clean. The breakfast buffet was excellent and lastly I can't stress enough how friendly and helpful the staff were. They made the stay even more enjoyable. "

"The staff is the biggest asset to the hotel. They are attentive and helpful. The breakfast was a good spread and the hotel (including room) are clean.This is a great gesture from the hotel."

"Great staff that go above and beyond:) "

"Fantastic staff. Couldn’t do enough to help. Even put credit on my phone from their personal bank account so I could phone the airline in the U.K. to chase a lost bag. What a fantastic example of excellent customer service "

" The staff were exceptionally friendly and welcoming. The hotel is in a great location, within walking distance of most major attractions. The breakfast was excellent, offering a wide variety of choices, including delicious local foods."