Pan Pacific Hanoi

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Luxury
5.0 star property
8.8

Excellent

Tranquil elegance with stunning lake views

Pleasantly lively with modern design, this tranquil retreat offers stunning lake and city views. Unwind at the rooftop bar, indulge in the Pacific Club Lounge, or rejuvenate with yoga and pilates classes.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is AED 473
AED 537 total
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe King or Twin room

A hotel room with a large bed, a desk with a chair, a desk lamp, a nightstand, a chair, and a painting on the wall.

Deluxe King or Twin room

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

Room

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, Lake View

A hotel room with a large bed, a desk, a chair, and a TV.

Premier Room, Lake View

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room

A hotel room with a large bed, a desk with a chair, a television, and a view of the city through large windows.

Club Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for One Bedroom Premier Serviced Suites

A hotel room with a bed, a chair, a desk, a vase with flowers, and framed pictures on the wall.

One Bedroom Premier Serviced Suites

  • Lake view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for One Bedroom Executive Serviced Suites

A neatly arranged hotel room with a large bed, a bedside table with a lamp, a nightstand with a phone, and a window with curtains.

One Bedroom Executive Serviced Suites

  • Lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite

A modern bathroom with a bathtub, a vanity with a mirror, and a view of the city.

Premier Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A modern hotel room with a large window offering a city view, a sofa, a dining table, and a TV stand.

Executive Suite

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Deluxe King or Twin Room, Lake View

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Deluxe King or Twin Room, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Studio Balcony Suite

A modern hotel room with a sofa, armchair, and a small table with a vase of flowers.

Studio Balcony Suite

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Pacific Club Lakeview King

A hotel room with a bed, desk, chair, TV, and a city view.

Pacific Club Lakeview King

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for One Bedroom Deluxe Serviced Suite

A modern hotel room with a dining area, a sofa, a TV, and a large window with a city view.

One Bedroom Deluxe Serviced Suite

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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  • Pool
  • Hot tub
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 624 reviews
The price is AED 568
AED 644 total
includes taxes & fees
31 Oct - 1 Nov
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About the neighborhood

Located in Hanoi, Pan Pacific Hanoi is in the city center and on a lake. The area's natural beauty can be seen at West Lake and Hoan Kiem Lake, while Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
1 Thanh Nien Road, Ba Dinh District, Hanoi

What's nearby

  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    1 min walk - 0.1 km
  • A serene lakeside scene with a pagoda, palm trees, and a traditional bridge.
    Tran Quoc Pagoda
    5 min walk - 0.5 km
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    4 min drive - 1.5 km
  • A market with various stalls selling snacks and beverages.
    Dong Xuan Market
    5 min drive - 1.9 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    7 min drive - 2.6 km

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    6 min drive
  • Noi Bai Intl. Airport (HAN)
    32 min drive

Restaurants

  • Sofitel Plaza Hotel
    1 min walk
  • KFC
    1 min walk
  • Mía Coffee
    4 min walk
  • Two Chairs Coffee Lab
    2 min walk
  • Vịt Cỏ Vân Đình
    3 min walk

About this property

Pan Pacific Hanoi

  • Luxury family-friendly hotel near West Lake
  • Located close to Ho Chi Minh Mausoleum and Dong Xuan Market, Pan Pacific Hanoi provides a rooftop terrace, shopping on site, and a coffee shop/cafe. Indulge in a body scrub, a facial, and a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool along with sun loungers
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
    • ATM/banking services, an elevator, and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 328 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and free WiFi.
  • Other amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Tay Ho
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 1,000 reviews
The price is AED 588
AED 666 total
includes taxes & fees
29 Oct - 30 Oct
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Frequently asked questions

Does Pan Pacific Hanoi have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Pan Pacific Hanoi?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Hanoi on 5 November 2026 start from AED 473, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Pan Pacific Hanoi?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pan Pacific Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pan Pacific Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 75 per vehicle applies.

Where is Pan Pacific Hanoi located?

This family-friendly Hanoi hotel is located in the historical district, within 1 mi (2 km) of West Lake, Ho Chi Minh Mausoleum, and Dong Xuan Market. Quan Chuong Gate and Hanoi Old Town Night Market are also within 2 mi (3 km). Hanoi Long Bien Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pan Pacific Hanoi Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 546 out of 991 reviews
Rating 8 - Good. 330 out of 991 reviews
Rating 6 - Okay. 79 out of 991 reviews
Rating 4 - Poor. 24 out of 991 reviews
Rating 2 - Terrible. 12 out of 991 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, very good breakfast buffet
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff and very reasonably priced
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but quite small Staff were very good Breakfast was superb.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Parking included. Friendly staff
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the door to room to checkout was impeccable. The staff were kind and efficient. We were offered an amazing upgrade based on availability and our stay and will definitely be coming back.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and Excellent service
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. A short cheap cab ride to everywhere you want to go and welcome peace and quiet upon return.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff awesome, food buffet excellent, neighborhood good.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, well appointed hotel at a reasonable price .
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good location.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfasts. Nice staff. Good location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Service & staff were top notch! Rooms were a little dated but clean and spacious. Beautiful views and really liked having access to the lounge everyday.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. We had issues with our first room, and the staff was so helpful. They did everything they could to make our stay better and eventually moved us to another room. And the rooftop sky bar was amazing! Best views in the city! Highly recommend!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Great location . View from rooftop lounge was outstanding.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Close enough to the old quarter, but out of the chaos. Hotel staff is great. Excellent breakfast.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Excellent service. Had few issues at the start but the manager handled it so professionally.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer services, within walking distances to places and facilities clean.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were polite and professional. The area is a short distance from a lot of attraction. We enjoyed our quiet and private stay there
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The hotel is beautiful, the breakfast was fantastic, the staff very friendly, and the room was quiet, comfortable, and well-stocked with everything you might need. Even had a beautiful view. The pool is nice (covered to keep you out of the sun if needed) and the gym is very large and well-equipped. A short walk to the lake and many amenities and restaurants close by. A very short cab ride to the French district. I've stayed in Hanoi many times and much prefer this area to the French district, which as mentioned is an easy quick trip if you want to visit it. Would highly recommend this hotel to anyone staying in Hanoi. Numerous tour busses come by in the mornings to pick up guests and although I did not do any tours it looks like you can go anywhere right from the hotel front door (Ha Long Bay day trips, etc). Would definitely stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally helpful my stomach wasnt feeling so great and they gave us a free late check out which really was so nice. The property is amazing, the spa is lovely and all facilities are kept to a high standard of excellence
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel for only around 12-13 hours. But it was a good stay. Breakfast and dinner was great.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all the staff the moment we step into the hotel. Check in was super smooth and the room that we had is comfortable and well appointed. Special shout out to Ms Mia from the Pacific Lounge. She can converse very well and is very pleasant, making us feel at home and comfortable.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Some renovations needed

Good location but little old No AC control bathrooms little old fashioned Teras bar is great Breakfast is very good
Stayed 2 nights in May 2025