Phoenix Hotel & Spa

2.5 star property

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Close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Phoenix Hotel & Spa provides a free breakfast buffet, a full-service spa, and more. Treat yourself to a hot stone massage or other spa services. Stay connected with free in-room WiFi.

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

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Policies

Check-in

Check-in start time: 2:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Phoenix Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Phoenix Hotel & Spa?

Check-in start time: 2:00 AM; Check-in end time: anytime.

What time is check-out at Phoenix Hotel & Spa?

Check-out is at noon.

Does Phoenix Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 400000 per vehicle applies.

Where is Phoenix Hotel & Spa located?

Located in Old Quarter, this spa hotel is steps from Red Moon Gallery and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 15 minutes by foot.

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