The Hanoi Club Hotel & Residences

4.0 star property
Upscale spa hotel, walk to West Lake

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Hanoi Club Hotel & Residences

Front of property - evening/night
Exterior
Premier Twin Room, Lake View | Minibar, in-room safe, blackout drapes, soundproofing
Restaurant
Lobby
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Breakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
The price is AED 235
AED 266 total
includes taxes & fees
May 25 - May 26

Explore the area

Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000
  • Popular LocationWest Lake1 min walk
  • Popular LocationHo Chi Minh Mausoleum3 min drive
  • Popular LocationHoan Kiem Lake5 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)20 min drive

Room options

Premier Double Room, Lake View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (City View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Twin Room, Lake View

10/10 Exceptional

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room, 1 King Bed (Partial Lake View)

10/10 Exceptional

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Sofa bed - unspecified
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 King Bed (City View)

8.8/10 Excellent

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Sofa bed - unspecified
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds (City View)

8.8/10 Excellent

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2019
Blackout drapes/curtains
Sofa bed - unspecified
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Hanoi

The Hanoi Club Hotel & Residences is located in Tay Ho, a neighborhood in Hanoi, and is in the entertainment district and on a lake. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Traveling with kids? Consider Hanoi Botanical Garden, or check out an event or a game at My Dinh National Stadium.

What's nearby

  • West Lake - 1 min walk
  • Ho Chi Minh Mausoleum - 3 min drive
  • Dong Xuan Market - 3 min drive
  • Hanoi Old Town Night Market - 4 min drive
  • Hoan Kiem Lake - 5 min drive

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Ga Co Loa Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 20 min drive

Restaurants

  • Hải Sản Hương Lan - Nghi Tàm - 5 min walk
  • Steak One - 2 min walk
  • Bún Chả 29 - Yên Phụ - 5 min walk
  • Rasa Singapura - 5 min walk
  • Bún Chả Kính Mời - 1 min walk

About this property

The Hanoi Club Hotel & Residences

Upscale family-friendly hotel refurbished in 2019 and located near Hoan Kiem Lake
West Lake is located near The Hanoi Club Hotel & Residences, which provides a casino, a terrace, and a coffee shop/cafe. Tee up with amenities like a driving range, golf lessons, and a golf pro shop at this hotel. Take some time to relax at the onsite spa. Yoga classes and fitness classes are offered at the gym; The Hanoi Club Hotel & Residences also has a playground, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a business center and a steam room.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, tour/ticket assistance, and coffee/tea in the lobby
Room features
All 140 rooms offer comforts such as fireplaces and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: VND 300000 for adults and VND 300000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Playground
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubs
  • Golf lessions with a pro
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Casino slot machine
  • Renovated entire property - June 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Fireplace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Lunar New Year:
  • Business center
  • Casino
  • Fitness facilities
  • Full-service spa
  • Laundry facilities
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Does The Hanoi Club Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool is closed on Lunar New Year.

How much does it cost to stay at The Hanoi Club Hotel & Residences?

As of 24 May, 2024, prices found for a 1-night stay for 2 adults at The Hanoi Club Hotel & Residences on 25 May, 2024 start from $72.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hanoi Club Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Hanoi Club Hotel & Residences?

Self parking and valet parking are free at this property.

What time is check-in at The Hanoi Club Hotel & Residences?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Hanoi Club Hotel & Residences?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Hanoi Club Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:30 PM on request. A fee of VND 660000 per vehicle applies.

Where is The Hanoi Club Hotel & Residences located?

This family-friendly Hanoi hotel is located on a lake, within a 10-minute walk of West Lake and Tran Quoc Pagoda. Hoan Kiem Lake is 2.1 mi (3.4 km) away. Hanoi Long Bien Station is 29 minutes by foot.

The Hanoi Club Hotel & Residences Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 173 out of 422 reviews" "
Rating 8 - Good. 185 out of 422 reviews" "
Rating 6 - Okay. 47 out of 422 reviews" "
Rating 4 - Poor. 7 out of 422 reviews" "
Rating 2 - Terrible. 10 out of 422 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding of the hotel was good as it is located next to the sea. However the streets outside were dirty and full of chaotic traffic.
Stayed 4 nights in May 2024

2/10 Terrible

Zuhra

Disliked: Staff & service, property conditions & facilities
I recently stayed at Hanoi Club and Residence for 9 nights, paying a premium for what I expected to be a four-star experience. Unfortunately, the hotel's location in a narrow alley proved to be inconvenient, as taxis, cars, and buses struggled to pick up guests. The crowded, narrow streets filled with motorbikes made walking around feel unsafe. Moreover, I was disappointed by the unprofessionalism of the staff and management. Their lack of manners and disregard for guests' comfort was evident throughout my stay. I was asked to check the room for a hairdryer without them inspecting it properly first. However, upon checking, the hairdryer was indeed in the room. This lack of attention to detail was concerning and not what I would expect from a hotel of this caliber.
Stayed 7 nights in Apr 2024

10/10 Excellent

Thi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean with great service
Stayed 1 night in Mar 2024

8/10 Good

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay overall other than accessibility.
Stayed 1 night in Feb 2024

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the lake
Friendly staff. Room and bathroom are spacious and clean. good breakfast buffet, Not walking distance from Old quarters but easy access by taxi. Cost around 50K VND (approx. $2),
Stayed 4 nights in Feb 2024

10/10 Excellent

John, Sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the lake. Peaceful and quiet. Awesome restaurant and staff are very kind and pleasant.
Stayed 8 nights in Jan 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kamal, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient!
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Amenities
Great property on West Lake with helpful and efficient staff. Very good breakfast buffet, gym and pool facilities. Plenty of coffee shops in the area and good local restaurants for noodle and bbq.
Stayed 5 nights in Dec 2023