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West Lake Home Hotel & Spa

3.5 star property
Lakefront hotel connected to the convention center in Tay Ho with free breakfast

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for West Lake Home Hotel & Spa

Executive Single or Double Room, Lake View | Minibar, in-room safe, blackout drapes, soundproofing
Front of property
Food and drink
Lobby
Combined shower/tub, free toiletries, hair dryer, bathrobes
Reviews
8.0

Very good

Popular amenities

  • Breakfast included
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
No. 156 Yen Phu Street, Tay Ho, Hanoi
  • Popular LocationWest Lake6 min walk
  • Popular LocationHo Chi Minh Mausoleum3 min drive
  • Popular LocationHoan Kiem Lake4 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)29 min drive

Room options

View all photos for Executive Single or Double Room, Lake View

Executive Single or Double Room, Lake View | Minibar, in-room safe, blackout drapes, soundproofing

Executive Single or Double Room, Lake View

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Family Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Ceiling fan
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Single or Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Single or Double Room

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Single or Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Single or Double Room

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard King Room

Standard King Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard King Room

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
The West Hotel & Spa
Breakfast included
All inclusive
Spa
Free WiFi
9.2 out of 10, Wonderful, (40)
The price is AED 150
AED 169 total
includes taxes & fees
3 Jun - 4 Jun
The West Hotel & Spa

About the neighborhood

Hanoi

Located on the waterfront, West Lake Home Hotel & Spa is in Tay Ho neighborhood and is connected to a shopping center. Ho Chi Minh Mausoleum and O Quan Chuong are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • West Lake - 6 min walk
  • Dong Xuan Market - 3 min drive
  • Ho Chi Minh Mausoleum - 3 min drive
  • Hanoi Old Town Night Market - 4 min drive
  • Hoan Kiem Lake - 4 min drive

Getting around

  • Hanoi Long Bien Station - 7 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 30 min drive

Restaurants

  • 6 Degrees Cafe - 2 min walk
  • SunKat's Burgers - 4 min walk
  • Thuỷ Nộm - 5 min walk
  • Cafe Minh - 4 min walk
  • Salt.mate CF Yên Hoa - 7 min walk

About this property

West Lake Home Hotel & Spa

Hotel near Hoan Kiem Lake
Near West Lake, West Lake Home Hotel & Spa provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Airport pick-up service (surcharge), babysitting (surcharge), and multilingual staff
  • Concierge services, a computer station, and tour/ticket assistance
  • An elevator, smoke-free premises, and a TV in the lobby
Room features
All guestrooms at West Lake Home Hotel & Spa have comforts such as fireplaces and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, electric kettles, and ceiling fans

Languages

English, French, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • Room service available

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Fireplace
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between March 4 and December 31.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 330000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 410000 per vehicle
  • Rollaway bed fee: VND 330000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

West Lake Home Hanoi
Home Hotel Tay Ho
West Lake Home Hotel Hanoi
West Lake Home Hotel
West Lake Home
West Lake Home & Spa Hanoi
West Lake Home Hotel & Spa Hotel
West Lake Home Hotel & Spa Hanoi
West Lake Home Hotel & Spa Hotel Hanoi

Frequently asked questions

Is West Lake Home Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at West Lake Home Hotel & Spa?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at West Lake Home Hotel & Spa?

Check-out is at noon.

Does West Lake Home Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs at scheduled times. A fee of VND 410000 per vehicle applies.

Where is West Lake Home Hotel & Spa located?

Located in Tay Ho, this hotel is 0.3 mi (0.5 km) from West Lake and 2.4 mi (3.9 km) from Hoan Kiem Lake. Syrena Shopping Center and Tran Quoc Pagoda are also within 1 mi (2 km).

West Lake Home Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 111 reviews" "
Rating 8 - Good. 44 out of 111 reviews" "
Rating 6 - Okay. 17 out of 111 reviews" "
Rating 4 - Poor. 6 out of 111 reviews" "
Rating 2 - Terrible. 3 out of 111 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jinky joy y

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Ganesh Raj

Business traveler
Liked: Room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money and located centrally
Great value for money, good size rooms, clean and tidy. Right next to a large hostel, don’t be put off by that as the hostel is a great location for all info on trips, booking taxis etc and the staff are mainly from the U.K. You will get some noise if you are located at the front but you get that in virtually every hotel in Hanoi. Located in a good area for bars & restaurants. Try Durty Burger, Black Jacks for good UK style food.
Stayed 1 night in Oct 2019

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

avraham

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Not clean, service is subpar, outside of location would not recommend
Stayed 10 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a solid 3 star establishment with everything you could need. The breakfast spread is good, with the view of West Lake from the dining room unexpectedly great. The staff are friendly & helpful. I am happy to recommend this hotel.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Blood stains on pillow and lizards in bed。it was okay
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019