"The staff was very friendly and helpful with all of our questions. Location is close to University of Hertfordshire, shopping and bus stop to St. Albans. Room was spotless and comfortable. No coffee in the room. Just tea and cookies. Highly recommend this lovely hotel."

"There were 2 draft lagers on display. Only 1 was working and within an hour the other one wasn’t working. "

"The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit."