"Booked a single room in May 2026.
First room I was given: tiny room, couldn't fully open wardrobe door because bed was in the way, v. limited wardrobe space, not helped by ironing board being kept there. TV not working, no safe, lights not fully functioning, Asked to be moved.
Second room: could open wardrobe door, but same problem with storage in the wardrobe ( although ironing board was now stored behind the curtain). Had to live out of suitcase and bags for the week as a consequence: not great or relaxing for a tidy person. No door hooks for coats and robe added to untidiness. Base of bed marked on both sides with what looked like urine, checked the mattress, but that was ok.
Housekeeping chaotic. Room not clean. Dirty mark on bathroom floor for two days before I d/w it myself. Safe present. TV catchup not working Reported twice, but not sorted). Biscuits and bottled water provided some days but not others; reported to reception, but nothing done.
Last day of stay, decided to eat poolside before setting off. Was told that there was only a sharing menu available on Sundays. I pointed out that I was a single hotel guest, but no alternative was offered: end of a rotten week. Wrote to hotel from home about this, but have received no reply.
Would not recommend this hotel."